Join our dedicated team at Community Interface Services as a full-time IT/Systems Supervisor and unlock a rewarding opportunity based in our Vista office. We offer engaging and challenging work, professional development and career growth, competitive pay and benefits, and the opportunity to make a meaningful difference in your community. Our MissionCommunity Interface Services is a non-profit organization that has empowered people with intellectual and developmental disabilities since 1983. Our mission is to provide quality, individualized, community-based support and training in employment, community living, and financial management services.Key ResponsibilitiesYou will lead a team of internal specialists and external vendor partners to support our three locations in Vista, Carlsbad, and Kearny Mesa. Areas of oversight include:Technology and Systems StrategyConduct environmental scanning on new technology/systems and potential threats and advise on overall technology/systems strategy for the agencyEvaluate technologies and systems and make recommendations about overall value, considering benefits, costs, and alignment with Agency mission and goalsIn partnership with the CIS leadership team, create an integrated IT/Systems strategy that supports the agency in accomplishing its missionDay-to-Day OperationsEnsure the Agency's IT and technology systems are functioning effectively and efficientlyAssign responsibilities and projects to internal IT/Systems staff and external partners as appropriate to ensure all needs are met and that there is sufficient cross-training and redundancy to mitigate against risksReview systems, policies, and procedures and continuously seek new ways to improve the effectiveness and efficiency of IT/Systems operationsDevelop continuity and disaster recovery plansEnsure all procedures and access are thoroughly documented and that the IT manual is kept up to dateSecurityEstablish, update, and enforce organization-wide cybersecurity policies, access controls, and incident response plans to safeguard sensitive dataOversee the deployment and continuous monitoring of core security infrastructure, including firewalls, endpoint detection, multi-factor authentication (MFA), and patch management routinesMonitor adherence to relevant security policies and data privacy standards; coordinate annual risk assessments or penetration testingDesign and execute ongoing security awareness programs, phishing simulations, and onboarding training to build a strong culture of cyber hygiene across all departmentsServe as the primary internal point of contact for security events, leading initial triage, remediation efforts, post-incident reviews, and escalation with third-party incident response partners.Direct user lifecycle management (provisioning, role-based access reviews, and offboarding) to maintain strict access limits across cloud platforms and internal databasesAssist in completing the annual cybersecurity insurance application and ensure compliance with industry and insurance requirements for securityProject ManagementReview all IT/Systems requests with the technology team and gain consensus on priorities before taking on new projectsFor approved projects, oversee the development and implementation of project plans; monitor progress to ensure adherence to timeline and budgetsPurchases/subscriptions/licensesWith input from team members, forecast needed hardware, software, and service purchases and submit annual budget requestsNegotiate costs with vendors to obtain the best possible pricing and oversee purchasing; approve day-to-day technology purchases by team members that are within approved budget amountsMaintain all technology systems licenses/contractsManagement/SupervisionCommunicate the agency's mission, vision, and values and promote diversity and cultural competencySet clear expectations, monitor progress, and provide timely and effective feedback and recognitionAddress performance challenges quickly and directly, taking follow-up action as needed (e.g., performance memos)Help staff members solve problems and overcome barriers; provide effective training and coaching to help staff develop new knowledge and skillsLead effective and engaging meetings and trainings, ensuring attendance and participationConduct career and performance conversations and performance reviewsWhy you will love working at Community Interface Services!As a Top Workplace voted by the San Diego Union Tribune for seven years running, Community Interface Services strives to be an inclusive, supportive work environment. This is a salaried, exempt position with starting pay of $5980/month. In addition to our competitive wages, we offer a wide variety of benefits such as:Low-cost Medical, Dental, Vision, and Life insurance plansEmployee Assistance Program (EAP)Section 125 Plan/Flexible Spending AccountPaid initial and ongoing trainingProfessional development and internal promotion opportunitiesCompany-issued iPhonePaid holidays and Paid Time Off (PTO)A unique retirement fund that we contribute toAnd so much more!Success FactorsThe successful candidate will have:A bachelor's degree in computer or data science or related field, or an equivalent combination of education and experience as determined by Community Interface ServicesProven experience in leading successful technology or systems projectsStrong leadership, communication, problem solving, and decision-making skillsExperience leading and supervising othersPhilosophy and values aligned with our missionA California driver's license, motor vehicle insurance, a safe driving record, and a vehicle in safe working condition Make Your MoveAre you ready to take the next step in your career? Apply now on our mobile-friendly application.