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It support Jobs in Riverside, CA

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It support • riverside ca

Last updated: 3 days ago

IT Support Technician - SSD

Kaiser PermanenteRiverside, CA, Flexible, Full-time, Day
Full-time

The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of compu...Show more

Customer Support Assistant

Trillex Events & MarketingRiverside, California, United States
Full-time

We are seeking a detail-oriented and client-focused Customer Support Assistant to join our growing team.In this role, you will serve as a key point of contact for clients, ensuring their needs are ...Show more

Route Sales Support Driver

VestisRiverside, CA, United States
Full-time

At Vestis, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most.More...Show more

Audio/Visual IT Student Worker

La Sierra UniversityRiverside, CA, US
Part-time

Audtio/Visual IT Student Worker.This entry to mid-level position supports Audio Visual (AV) operations across campus, including setup, operation, and breakdown of AV equipment for events, classroom...Show more

Project Manager-IT

Loma Linda Unv Shared ServicesLoma Linda, California
Full-time

Shared Services: MC: Enterprise Data Warehouse (Full-Time, Day Shift) -.Our mission is to continue the teaching and healing ministry of Jesus Christ.Our core values are compassion, excellence, humi...Show more

CA District Support Pharmacist

CVS HealthFontana, CA, US
Full-time +1

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience.At CVS Health®, you’ll be surrounded by passionate colleagues who...Show more

IT User Support Technician III

County of RiversideMoreno Valley, CA, US
Full-time

The County of Riverside seeks candidates to fill positions throughout Riverside County.A list of eligible candidates will be established to fill current and future vacancies.The Riverside Universit...Show more

Manager, IT

DP WorldRialto, CA, US
Full-time

Drive the technology that keeps operations connected and performing at their best.As DP World launches its new facility in Rialto, CA, we’re looking for an IT Manager to lead on-site technology sup...Show more

Division Support Administrator-Fontana

Nucor Rebar Fabrication SouthwestFontana, CA, US
Full-time

Division: Nucor Rebar Fabrication Southwest.Location: Fontana, CA, United States.Other Available Locations: N/A.Welcome to Nucor, where our unique culture sets us apart.Joining Nucor means becoming...Show more

DSP Direct support personnel

HUGHES ADULT HOMES INCFontana, CA, US
Part-time

Caretaker- provide care to male clients with disabilities.ADL's , assist with medication administration, transport to activities - community outings, appointments, school, daily interaction with cl...Show more

Amazon IT Support Technician

TradeJobsWorkforce92517 Riverside, CA, US
Full-time

Make an impact in the role of Amazon IT Support Technician to support the preparation and delivery of goods or services, assist with processing returns and exchanges, and provide excellent service ...Show more

 • Promoted

IT Manager

TradeJobsWorkForce92516 Riverside, CA, US
Full-time

Running regular checks on network and data security Identifying and acting on opportunities to improve and update software and systems Developing and implementing IT policy and best practice guides...Show more

 • Promoted

Driver Support Representative

WernerFontana, California, US
Full-time

The Driver Support Representative is responsible for ensuring that all drivers have a positive, organized, and thorough experience at the terminal.This position will serve as the driver’s liaison f...Show more

Office Administration Work - Support Assistant

HRS Talent SolutionsRiverside, California, United States
Remote
Full-time +1
Quick Apply

Office Administration Work - Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level Office Administration Support Assistant opportunity.This rol...Show more

Direct Support Professional - Riverside, CA

CorePower YogaRiverside, CA, United States
Full-time +1

Direct Support Professional - Riverside, CA.Job Title: Direct Support Professional.Job Status: Full Time/Part Time.Redwood Family Care Network is an innovative leader in delivering person-centered ...Show more

Vehicle Operations Support Specialist II

Cox AutomotiveFontana, California
Full-time

Perform various clerical and administrative duties.Evaluate reconditioning needs and provide timely and accurate quotes.Perform walk around of the units and evaluate cosmetic reconditioning needed....Show more

Pool Repair Technician- Take it EZ

SK Pools LLCFontana, California, United States
Full-time

SK Pools is seeking a skilled and experienced .This role focuses on diagnosing, repairing, and installing pool equipment such as pumps, filters, heaters, automation systems, and plumbing components...Show more

Educator-Life Support 1

Loma Linda UniversityLoma Linda, California
Full-time

SAHP: Life Support Education (Unscheduled, Day Shift) - .Our mission is to continue the teaching and healing ministry of Jesus Christ.Our core values are compassion, excellence, humility, integrity...Show more

Remote Client Support Representative - Travel

Lees Dream VacationsColton, CA, USA
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more

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IT Support Technician - SSD

IT Support Technician - SSD

Kaiser PermanenteRiverside, CA, Flexible, Full-time, Day
3 days ago
Job type
  • Full-time
Job description
Job Summary:
The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors.

Essential Responsibilities:

  • Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.

  • Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.

  • Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly).

  • Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems.

  • Supports efforts to analyze and prioritize incoming requests and alerts.

  • Follows procedures for incident escalation and notification to leadership.

  • Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor).

  • Resolves non-complex problems and attempts to resolve complex problems.

  • Follows and supports the development of standard operating procedures.

  • Supports tracking and documentation of details of problems, status of service requests, and resolutions.

  • Supports efforts to meet key performance indicators (e.g., performance, availability, capacity).

  • Supports the documentation of workarounds for problem records and changes to proactive processes.

  • Reviews information (e.g., procedures, installation, configuration) related to new technology.

  • Provides the knowledge repository for routine and moderately complex technical support.

  • Supports the execution of disaster recovery and business continuity processes and events.
Knowledge, Skills and Abilities: (Core)
  • Ambiguity/Uncertainty Management
  • Attention to Detail
  • Business Knowledge
  • Communication
  • Critical Thinking
  • Cross-Group Collaboration
  • Decision Making
  • Dependability
  • Diversity, Equity, and Inclusion Support
  • Drives Results
  • Facilitation Skills
  • Health Care Industry
  • Influencing Others
  • Integrity
  • Learning Agility
  • Organizational Savvy
  • Problem Solving
  • Short- and Long-term Learning & Recall
  • Teamwork
  • Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)
  • Acts with Compassion
  • Crisis Incident Management
  • Debugging and Troubleshooting
  • Demonstrating Personal Flexibility
  • Innovative Mindset
  • Managing Diverse Relationships
  • Microsoft Office
  • Organizational Skills
  • Prioritization
  • Relationship Building
  • Technical Communication

Minimum Qualifications:

  • Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment.


Preferred Qualifications:
  • One (1) year experience working in a large matrixed organization.