Medical Assistant
Under the supervision of the Practice Manager, the Medical Assistant/Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes medical/nursing support to provider staff in the ambulatory setting, prepping the patient and seeing them through the entirety of their visit; as well as some responsibilities of the Patient Service.
Position: Medical Assistant
Department: Patient Serv Spec
Schedule: Part Time
Essential Responsibilities / Duties:
- Rooms patients and prepares the patient for the provider visit.
- Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
- Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
- Obtains required consents, completes required forms as needed for specific visit types.
- Performs office testing as needed. Required to perform controls on certain in-office tests.
- Performs EKGs as ordered.
- Chaperones Providers as required.
- Administers vaccines and medications as ordered by provider following BMC policies.
- Stocks rooms and monitors expiration of supplies in exam rooms.
- Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
- Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
- Schedules patients' appointments and appropriate testing for patients as directed.
- Follows scheduling rules and direct schedules patient visits in other practices.
- Performs pre-visit planning daily for all upcoming scheduled appointments.
- Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
- Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering.
- Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.
- Performs phlebotomy, including venipuncture and collection of blood specimens for laboratory processing in the outpatient clinic, while adhering to proper patient identification and safety protocols.
- Conducts point-of-care testing as required and processes laboratory specimens in accordance with guidelines.
- Cleans, disinfects, and sterilizes clinical instruments and equipment per infection control standards and maintains documentation for sterilization logs.
- Ability to perform safe and accurate venipuncture, specimen handling, and point-of-care testing in accordance with clinical policies and infection control standards.
Job Requirements
Required Education and Experience:
- High School Diploma or equivalent. No prior experience required
Education and Experience:
- Education from approved medical assistant program.
- One to three years of medical assistant experience
- Phlebotomy experience
Certifications, Licenses, Registrations Required:
Certifications, Licenses, Registrations Preferred:
- Certified Medical Assistant Certification.
- Phlebotomy certification
Knowledge, Skills & Abilities (KSAs):
- Strong customer service skills.
- Excellent communication and interpersonal skills required.
- Must be able to work independently with little supervision.
Compensation Range:
$17.79- $25.00
Equal Opportunity Employer/Disabled/Veterans