Knowledge manager Jobs in USA

Knowledge Manager

We are seeking a strategic and experienced Knowledge Manager to lead the collection, curation, and continuous improvement of company best practices. This leader will play a critical role in capturing institutional knowledge, fostering collaboration, and accelerating decision-making across our construction operations, preconstruction, safety, project delivery, and support teams. The Knowledge Manager will serve as a bridge across operations, IT, HR, and market sector teams, ensuring employees have seamless access to the insights, best practices, and technical expertise that drive performance and innovation. This role will partner closely with market sector and operations leaders to identify, document, and share critical best practices and lessons learned, promoting continuous improvement and supporting Brasfield & Gorrie's strategic objectives.

Responsibilities and Essential Duties include the following (other duties may be assigned):

• Develop Relationships and Encourage Knowledge Sharing
• Unite information shared by thought leaders and SMEs to extend the reach of traditional siloed data
• Capture & Curate Critical Knowledge
• Work with product experts to design creative ways to view, analyze, and interpret complex information (e.g., engaging platforms, centralized spaces, interactive dashboards) to aid operational decision
• Build Knowledge Content
• Manage knowledge-related action items and the response of time-sensitive requests for edits, documents, and intranet updates and ensure a coordinated response with marketing and corporate communications
• Measurement & Continuous Improvement
• Look for opportunities to improve customer experience, ensuring relevant, accurate, and useful content is available and easy to find

Education - Skills - Knowledge - Qualifications & Experience:

5+ years of experience in knowledge management, organizational learning, technical and internal communications, or related rolespreferably within the construction, engineering, or professional services

Bachelor's degree in Construction Management, Business, Information Science, Industrial Engineering, or a related field

Strong collaboration skills across different teams, levels, and areas within an organization. Comfortable working with stakeholders at all levels of the organization, including technical experts, business owners, and executive level staff.

Comfortable managing through change and ambiguity, adapting to emerging guidance and direction, offering recommendations to help shape Brasfield & Gorrie knowledge management practices.

Creative and forward-thinking, able to creatively transform complex information into attractive and consumable content.

Enthusiasm for technical writing and graphic design. Commitment to user-experience, including understanding needs, delivering user-focused experience, and building stakeholder buy-in.

Experience with database management, information architecture, and Advanced skills in Microsoft Word, Excel, Outlook, and PowerPoint, AI related tools and systems, Canva

Understanding of construction project lifecycles, operational workflows, and sector-specific Experience with KM platforms such as SharePoint, Nintex, Confluence, or similar tools

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties which may be required from day-to-day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.