Mail processing h1.location_city

Description

Position at Glidewell Dental Essential Functions:

• Processes auto pay enrollments received by phone, email and secure fax.
• Accurately records payments received into Great Plains or APC.
• Sends funds electronically to the bank utilizing business deposit captures.
• Assists with generation, print, and fold of monthly customer statements and past due letters.
• Ensures accurate posting by verifying the account number, company name, payment amount and invoices.
• Returns duplicate and/or overpayments received to the customers via US Mail.
• Resolves customer inquiries related to current and previous account balance and credit card and check payments.
• Assists with general office tasks including department work queues, faxing, emailing, filing and outbound calls regarding invalid check and/or credit card data received.
• Performs other related duties and projects as business needs require at direction of management.

Education and Experience:

• High School diploma or equivalent.
• Minimum one (1) year of customer service experience.
• General knowledge of accounting terminology.
• General knowledge of billing procedures and collections.

Pay Range:$18.00/hr-$21.50/hr

Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell!

In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more!

Glidewell Laboratories is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to the principle of equal employment opportunity for all employees and to provide employees with a work environment free of discrimination and harassment on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at recruitment@glidewelldental.com. Please indicate the specifics of the assistance needed.

Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.