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Mail processing Jobs in Reno, NV

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Mail processing • reno nv

Last updated: 6 days ago

Call Center Supervisor

Affinity Development GroupReno, NV, United States
Full-time

Call Center (Member Advocate) Supervisor-I.The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model.The MAC Sup... Show more

Billing & Accounting Coordinator - Trust Services

Dunham & Associates Investment CounselReno, NV, United States
$23.00 hourly
Full-time

Billing & Accounting Coordinator.Dunham Trust Company (DTC) provides comprehensive trust and fiduciary services including custodial accounts, wealth management, and specialized investment administr... Show more

Receptionist

Axelon Services CorporationReno, NV
Full-time
Quick Apply

Greet and direct visitors in office.Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel.Retrieves messages from voice mail and forwards to appr... Show more

Mineral Processing Practice Leader

AECOMReno, Nevada, United States
Full-time

Mineral Processing Practice Leader.This is a high-impact, senior leadership role for a recognized mineral processing expert who combines technical depth, commercial acumen, and a passion for develo... Show more

Travel Sterile Processing Tech in Reno, NV

AlliedTravelCareersReno, Nevada, US
Full-time

Competitive weekly pay (inquire for details) .AlliedTravelCareers is working with HealthCare Pros, Inc.Sterile Processing Tech in Reno, Nevada, 89501!.Sterile Processing Tech for a travel assignmen... Show more

MGR - Sterile Processing

Universal Health ServicesReno, NV, United States
Part-time

Possessing four SPD-Relevant Certifications (CRCST, CHL, CIS, CER) the Level Five SPD Manager is responsible for oversight and local operations management of the Sterile Processing Department areas... Show more

MGR - Sterile Processing

Wellington Regional Medical CenterReno, NV, United States
Part-time

Possessing four SPD-Relevant Certifications (CRCST, CHL, CIS, CER) the Level Five SPD Manager is responsible for oversight and local operations management of the Sterile Processing Department areas... Show more

MGR - Sterile Processing

Alan B. Miller Medical CenterReno, NV, United States
Part-time

Possessing four SPD-Relevant Certifications (CRCST, CHL, CIS, CER) the Level Five SPD Manager is responsible for oversight and local operations management of the Sterile Processing Department areas... Show more

Over-the-Road (OTR) Driver - Mail Hauling (B&B Trucking)

B & B TruckingRENO, NV, USA
Full-time

Over-the-road truck driver (OTR ) $0.OTR rotation is out for 3 weeks ( 21 Days ) and home for 1 week (7 days ).For more than 50 years, we've earned a solid reputation as a carrier for the U.B&B is ... Show more

 • Promoted

Construction Project Engineer- Data Center Market

Gray ConstructionReno, NV, United States
Full-time

Project Engineer-Data Center Market.Gray Construction is looking to add a Project Engineer-Data Center Market to their team on jobsites in Atlanta, GA, Columbus, OH, or Reno, NV.Develop, update and... Show more

Home Health Intake Coordinator

Comprehensive Home Health SolutionsReno, NV, US
$18.00 hourly
Full-time

Comprehensive Home Health Solutions.Click here to start your application -.Comprehensive Home Health Solutions.Receptionist & Referral Intake Coordinator.This position has responsibility and au... Show more

AR Specialist

Haws CorporationSparks, US
Full-time

Together, were reimagining the future of water.We feel proud every day about what we do.We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean... Show more

Sr. Metallurgical Engineer

American Battery Technology CompanyReno, NV, US
$75,000.00 yearly
Full-time
Quick Apply

American Battery Technology Company (ABTC) provides technical development and commercialization of domestic, sustainable sourcing of critical battery materials through lithium-ion battery recycling... Show more

Morning Part Time Retail Processing Associate

HomeGoodsSparks, Nevada, 89436
Part-time

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more

Billing & Accounting Coordinator - Trust Services

Dunham & Associates Investment Counsel, Inc.Reno, NV, US
$23.00 hourly
Full-time
Quick Apply

BILLING & ACCOUNTING COORDINATOR Dunham Trust Company (DTC) provides comprehensive trust and fiduciary services including custodial accounts, wealth management, and specialized investment admin... Show more

KHI MEDICAL Traveling Construction Foreman

KHI MedicalReno, NV, US
$70,000.00 yearly
Full-time

KHI MEDICAL Traveling Construction Foreman.KHI Medical is a growing medical construction company specializing in renovating operating rooms and installing surgical equipment nationwide.Our team is ... Show more

STERILE PROCESSING SUPERVISOR, Swing Shift

Northern Nevada Health SystemReno, US
Part-time

Sierra Medical Center is part of Northern Nevada Health System, a regional multi-facility system that has excelled at offering quality care to residents of the greater Truckee Meadows.Sierra Medica... Show more

Recycling Operations NF Manager

Radius RecyclingReno, NV, United States
Full-time

Recycling Operations NF Manager.General Position Summary & Responsibilities:.The Recycling Operations NF Manager (RONFM) reports to the General Manager and is responsible for ensuring that all effo... Show more

Fleet Maintenance & Materials Coordinator

Government JobsReno, NV, United States
Full-time

Fleet Maintenance & Materials Coordinator.Truckee Meadows Water Authority (TMWA) is a not-for-profit, community-owned water utility, overseen by elected officials and citizen appointees from Reno, ... Show more

People also ask
Call Center Supervisor

Call Center Supervisor

Affinity Development GroupReno, NV, United States
18 days ago
Job type
  • Full-time
Job description

Call Center (Member Advocate) Supervisor-I

The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member Advocates by acting as an encouraging role model. The MAC Supervisor-I must be able to monitor, mentor, and enhance other MAC member performance under the direction and supervision of MAC Management. This role identifies strengths, weaknesses, provide solutions, inspires agents to do better by clearly communicating the department's goals and expectations, and ensures quality service for all programs. The Supervisor-I will provide MAC Manager(s) with trends and feedback to improve overall operations and is responsible for maintaining an open communication line between Member Advocates and MAC Management.

Essential Duties And Responsibilities:

  • Coach Member Advocates as needed: prepare scorecards, interpret feedback provided by other departments, and supervise overall performance goals to ensure departmental goals are met
  • Ensure all requests are processed accurately and in a timely manner
  • Ensure all department assignments (voice mail, Callbacks, special projects) are completed and logged
  • Participates in Recruiting of new Member Advocates
  • Provide feedback for Performance reviews of Member Advocates according to ADG's review process
  • Monitor Member Advocates timesheets, vacation time, and sick time to ensure accuracy and timely processing
  • Participate actively in the Member Advocate quality process
  • Monitor Member Advocates' attendance, adherence to schedule, shrinkage, and utilization
  • May be required to supervise Member Advocates on weekends
  • Meet with Team monthly to discuss team statistics and overall departmental issues/concerns
  • Gather and interpret numerous reports and data from multiple resources
  • Format, update and distribute procedures and scripts as required by MAC Management
  • Work closely with MAC Management daily to keep manager(s) informed of trends and developments affecting the Member Advocate Service Center
  • May be required to take calls during peak times
  • May be required to back up LOD as required
  • With direction from MAC Management, train LOD and provide additional support
  • Create rotation schedule monthly for special assignments
  • With input from MAC Management, communicate a daily tactical Service Level Plan
  • Troubleshoot technical or procedural issues that arise for Member Advocates and report to the ADG Helpdesk as required
  • Provide reporting as required by the business
  • Other duties as assigned

Requirements:

  • Minimum of 5 years Contact Center experience with 3 years in a Supervisory role
  • Flexible Hours; must be willing to work weekends
  • Positive attitude, with excellent leadership skills
  • Superior verbal and written communication skills
  • Good work ethic, takes initiative and strong attention to detail
  • Proficient in MS Office Outlook, Word, and Excel
  • Ability to troubleshoot complex problems of a procedural or technical nature
  • Ability to motivate to improve overall performance of advocates
  • Ability to coach and develop advocates' skills to attain greater success
  • Ability to define and correct areas needing improvement
  • Experience with PCs, Windows, and databases