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IT Service Desk Analyst

VanderHouwenFairview, Oregon
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Our client is seeking an IT Service Desk Analyst to provide high-quality, front-line technology support while growing into a more strategic, business-facing IT role over time.This is an opportunity...[internal_linking.show_more]

IT Business System Analyst

Traylor Bros. Inc.Washougal, WA, US
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His combination of honesty, courage and innovative abilities are the traits that embody the firm to this day.Our Mission is to excel at constructing complex infrastructure safer, better, and faster...[internal_linking.show_more]

Assistant Manager

Applebee'sGresham, OR, US
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Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999.Over the next two decades we grew by building new stores and acquiring other franchise operators ...[internal_linking.show_more]

IT Vendor & Finance Analyst

Motion RecruitmentFairview, OR, United States
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Senior Global IT Vendor and Finance Analyst / IT Vendor & FinOps / Hybrid / Fairview, OR.Our client is a global manufacturing organization.Based out of Fairview, Oregon, they are looking to hire a ...[internal_linking.show_more]

Now Hiring IT and Telecom Field Technicians

HARDY INDUSTRIESHappy Valley, OR, US
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Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.This role goes far beyond basic helpd...[internal_linking.show_more]

Remote IT Services Consulting Expert - AI Trainer ($65-$85 per hour)

MercorGresham, Oregon, US
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[job_card.full_time]

Role Overview** Mercor is partnering with leading AI labs to engage experienced IT services and consulting professionals to improve AI systems' understanding of enterprise technology, digital trans...[internal_linking.show_more]

Assistant Manager

Habit Burger & GrillHappy Valley, OR, US
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We’re Hiring a Restaurant Manager!.Join the team that’s all about flavor, energy, and opportunity at Habit Burger & Grill!.Are you a natural leader with a passion for people and a hunger to grow yo...[internal_linking.show_more]

Tax Manager

GpacGresham, Oregon, United States
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An established CPA firm is looking to add a Tax Manager to their team.This stable and growing firm offers clients valuable knowledge and expertise in tax.Due to the recent growth of the firm, there...[internal_linking.show_more]

Finance Manager

Swickard Auto GroupGresham, OR, United States
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The Finance Manager plays a critical role in the dealership's profitability.You'll be responsible for securing financing for customers, structuring deals, and presenting a variety of financial and ...[internal_linking.show_more]

Store Manager

LidsHappy Valley, OR, US
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Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia.Operating out ...[internal_linking.show_more]

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Assistant Manager

Panda Restaurant GroupHappy Valley, OR, US
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Are You Craving A Career With An Industry Leader?.Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal devel...[internal_linking.show_more]

It Support Analyst

TEKsystemsPortland,OR,97086,USA
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Responds to, resolves, or escalates IT related issues raised via ticket system, chat, phone or walk up related to desktop, laptop, printer, VPN, telecom, and proprietary applications.Escalate issue...[internal_linking.show_more]

Salon Manager

Great ClipsCamas, Clark County, WA
[job_card.full_time]

Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you're looking for a new opportunity? If this sounds like...[internal_linking.show_more]

Assistant Manager

Pizza HutHappy Valley, OR, US
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Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut’s master franchisee in Australia with 260+ units.Today we are the largest Pizza Hut franchisee...[internal_linking.show_more]

Salon Manager

SupercutsTROUTDALE, OR, US
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The manager's primary role is to ensure the salon's profitability, ensure guest satisfaction by using the 360 Service Experience and generate an enthusiastic and professional environment where empl...[internal_linking.show_more]

Assistant Manager

DQ of TylerGresham, TX, US
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DQ Tyler is committed to serving hot, fresh food and excellent cool treats in a clean, friendly environment, quickly.We are locally owned and operated.DQ Tyler is community-oriented, assisting loca...[internal_linking.show_more]

IT Support Analyst

TEKsystemsPortland,OR,97086,USA
[job_card.full_time]

Responds to, resolves, or escalates IT related issues raised via ticket system, chat, phone or walk up related to desktop, laptop, printer, VPN, telecom, and proprietary applications.Escalate issue...[internal_linking.show_more]

 • [job_card.new]

IT Service Desk Analyst

TEKsystemsFairview,OR,97024,USA
[job_card.full_time]

The IT Service Desk Analyst is responsible for delivering day-to-day IT related support to users across North America, while serving as a proactive liaison between IT and the business.This role ens...[internal_linking.show_more]

Property Manager

Avenue5 Residential, LLCHappy Valley, OR, US
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Unlock your potential with Avenue5 Residential.We take care of you, so you can take care of our residents, properties and clients.Property management may be our business, but people are our passion...[internal_linking.show_more]

IT Service Desk Analyst

IT Service Desk Analyst

VanderHouwenFairview, Oregon
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  • [job_card.full_time]
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Description

Job Id: 71160

IT Service Desk Analyst
Our client is seeking an IT Service Desk Analyst to provide high-quality, front-line technology support while growing into a more strategic, business-facing IT role over time. This is an opportunity for a motivated, hands-on support professional who is comfortable owning day-to-day operations today and eager to expand their impact through process improvement, reporting, and cross-functional collaboration. The ideal candidate brings strong technical fundamentals, a customer-first mindset, and a genuine interest in learning how IT enables the broader business.

This role is onsite in Portland, Oregon.

IT Service Desk Analyst Responsibilities

  • Deliver consistent, high-quality IT support to onsite and remote users, including hardware provisioning, account management, and business application support.
  • Manage and optimize the service desk platform, including ticket queues, workflows, access controls, integrations, and overall user experience.
  • Act as a liaison between IT and business teams by communicating clearly, managing escalations, and ensuring issues are resolved in line with service level expectations.
  • Monitor service trends and performance metrics, producing reports and insights to support operational decision-making and continuous improvement.
  • Maintain IT assets and workplace technology resources, including endpoints, licenses, and lifecycle tracking, while supporting IT service documentation and catalogs.

IT Service Desk Analyst Qualifications

  • 3–5 years of hands-on experience in an IT service desk or end-user support environment with exposure to structured IT processes.
  • Strong working knowledge of Windows operating systems, Microsoft 365, networking fundamentals, and common business applications.
  • Experience working with service desk platforms, asset management processes, and IT service reporting; familiarity with ITIL practices is preferred.
  • Demonstrated ability to troubleshoot, triage, and resolve complex technical issues while managing competing priorities.
  • Strong communication skills and a growth-oriented mindset, with interest in expanding into more strategic, business-facing IT responsibilities over time.

Salary: $30-$38/hr + Bonus. (DOE)

Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we’re in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies’ staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.