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IT Helpdesk Analyst

IT Helpdesk Analyst

Traylor BrosWashougal, Washington, United States
[job_card.full_time]
The IT Helpdesk Analyst serves as the primary point of contact for end users requiring technical assistance.This role provides prompt, high-quality support for hardware, software, mobile devices, a...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
General Manager

General Manager

Ulta BeautyGresham, OR, US
[job_card.full_time]
Experience a place of energy, passion, and excitement.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty enthusiasts.At Ulta Bea...[show_more][last_updated.last_updated_variable_days]
Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

HARDY INDUSTRIESGresham, OR, US
[job_card.full_time]
Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpd...[show_more][last_updated.last_updated_30]
  • [promoted]
General Manager

General Manager

Pizza Hut - Flynn GroupTroutdale, OR, US
[job_card.full_time]
Pizza Hut Restaurant General Manager.Flynn Hut joined the Pizza Hut system in 2021.In 2023, we expanded internationally acquiring Pizza Hut's master franchisee in Australia with 260+ units.Today we...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Accounting Manager

Accounting Manager

ASP TeamHappy Valley, OR, United States
[job_card.full_time]
Responsible for supporting the financial operations of the company by performing a variety of accounting duties, including financial analysis, preparing financial statements, maintaining financial ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Principal IT Engineer

Principal IT Engineer

TSMCCamas, WA, United States
[job_card.full_time]
Join TSMC Washington and help power the future of technology.At TSMC, we don't just make semiconductors; we innovate to transform industries and enhance lives. As the world's leading semiconductor f...[show_more][last_updated.last_updated_variable_days]
IT Helpdesk Analyst

IT Helpdesk Analyst

Traylor Bros., Inc.Washougal, WA, US
[job_card.full_time]
IT Helpdesk Analyst Opportunity with Traylor Bros.His combination of honesty, courage and innovative abilities are the traits that embody the firm to this day. Our Mission is to excel at constructin...[show_more][last_updated.last_updated_variable_days]
Sr IT Network Administrator

Sr IT Network Administrator

Copper River Management CompanyClackamas, OR
[job_card.full_time]
Senior IT Network Administrator.Information Technology team supporting a multi-company organization with operations around the globe. The ideal candidate will have significant understanding of netwo...[show_more][last_updated.last_updated_30]
Remote IT Project Coordinator - Infrastructure & Delivery

Remote IT Project Coordinator - Infrastructure & Delivery

World Wide TechnologyGresham, OR, United States
[filters.remote]
[job_card.full_time]
A global technology solutions provider is seeking a Project Coordinator for exciting infrastructure projects with Fortune 500 clients in Gresham, Oregon. The role involves overseeing project life cy...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
EHS MANAGER

EHS MANAGER

Banda Group InternationalTroutdale, OR, United States
[job_card.full_time]
Banda Group International, LLC is a world-class provider of environmental safety, security, technical, and project management support services for a diverse clientele across government and private ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
SHIFT MANAGER

SHIFT MANAGER

Wendy'sSandy, OR, US
[job_card.full_time]
As a Shift Manager at Wendy's you will utilize your knowledge of positional skills, customer service and courtesy, health and safety regulations to "Delight Every Customer" through your commitment ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Store Manager

Store Manager

Family DollarSandy, OR, USA
[job_card.full_time]
Join the Family Dollar team as a Store Manager and help us lead our store to success.As a Store Manager, you will be responsible for hiring, training, and managing staff, overseeing store operation...[show_more][last_updated.last_updated_30]
IT Support Technician

IT Support Technician

TEKsystemsPortland,OR,97086,USA
[job_card.full_time]
A Local Bank in Portland, OR is hiring a PC Deployment Technician to join the team for a great long term opportunity!.Looking for a candidate to come in and help with Windows deployments, workstati...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
  • [new]
General Manager

General Manager

K-Hill & Sun LLCTroutdale, OR, US
[job_card.full_time]
General manager responsible for a facets of restaurant operation.People skills, organization, basic computer skills and friendly personality a must. Personal appearance and grooming are necessary.[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
  • [new]
Operations Manager

Operations Manager

Samson SportsCamas, WA, US
[job_card.full_time]
Samson Sports is a leading custom wakeboard tower and accessory manufacturer located in Camas, WA.We are a quickly growing, 20+ year-old company seeking an Operations Manager to become an integral ...[show_more][last_updated.last_updated_variable_hours]
Warehouse Supervisor

Warehouse Supervisor

RealCold Manager LLCClackamas, OR, US
[job_card.full_time]
Established in 2022, RealCold was founded to address the unmet needs of the food cold chain sector.By combining high growth strategic locations, state-of-the-art facilities, and exhaustive offering...[show_more][last_updated.last_updated_variable_days]
  • [new]
Network & Systems Administrator IT / OT + Patch Mgmt

Network & Systems Administrator IT / OT + Patch Mgmt

BizTek PeopleGladstone, OR, United States
[job_card.full_time]
A professional services firm in Oregon is seeking a skilled Network Administrator to maintain IT and OT systems.The ideal candidate will oversee network configurations, manage incidents, and ensure...[show_more][last_updated.last_updated_variable_hours]
  • [promoted]
Manager

Manager

PaneraGresham, OR, US
[job_card.full_time]
Assistant General Manager Opportunity.Come join Panera Bread an award-winning leader in the restaurant industry and employer of choice for 2022 and 2023! We are also proud to be named a Top Workpla...[show_more][last_updated.last_updated_30]
  • [promoted]
RESTAURANT MANAGER

RESTAURANT MANAGER

Del TacoGresham, OR, US
[job_card.full_time]
Reporting to the Area Director, the Restaurant Manager is responsible for protecting and delivering the Del Taco Brand, to grow sales while maximizing the efficiency and profitability of the restau...[show_more][last_updated.last_updated_30]
IT Helpdesk Analyst

IT Helpdesk Analyst

Traylor BrosWashougal, Washington, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Position Summary

The IT Helpdesk Analyst serves as the primary point of contact for end users requiring technical assistance. This role provides prompt, high-quality support for hardware, software, mobile devices, and basic network issues. The Analyst is responsible for diagnosing and resolving technical problems, managing helpdesk tickets, supporting Microsoft 365 and related platforms, and ensuring a positive customer service experience while maintaining system reliability, security, and documentation.

Key Responsibilities

End User Support & Service Desk

  • Serve as the main point of contact for IT support requests via phone, email, ticketing system, remote tools, and in person
  • Monitor, prioritize, document, and resolve helpdesk tickets in a timely and professional manner
  • Build rapport with users and communicate clearly throughout the resolution process
  • Escalate complex or unresolved issues when necessary
  • Perform post-resolution follow-ups and analyze recurring issues

Technical Support & Systems

  • Diagnose and resolve hardware, software, and peripheral issues
  • Provide hands-on desktop support including installations, imaging, and configurations
  • Support Microsoft Windows and Microsoft 365 environments
  • Manage user accounts and permissions via Active Directory and Entra AD
  • Deploy and support PCs, laptops, iPhones, iPads, and peripherals
  • Perform basic network troubleshooting
  • Maintain and troubleshoot audio-visual equipment
  • Maintain and troubleshoot Apple mobile devices
  • Asset, Security & Documentation

  • Maintain hardware and software inventory and licensing
  • Coordinate hardware warranty repairs and vendor support
  • Follow IT security policies and maintain confidentiality
  • Create and maintain documentation, help sheets, and FAQs
  • Assist with IT projects and technology deployments
  • Required Qualifications

  • Associate’s degree in IT or equivalent experience
  • 2–5 years of IT helpdesk or desktop support experience
  • Strong knowledge of Microsoft Windows and Microsoft 365
  • Experience with ticketing systems and remote support tools
  • Basic networking knowledge
  • Strong troubleshooting and customer service skills
  • Self-motivated
  • Preferred Qualifications

  • Bachelor’s degree and / or IT certifications
  • Experience with Active Directory, Entra AD, and Windows Server
  • Endpoint management tools such as Microsoft Intune
  • Microsoft SharePoint, Dynamics 365, or Power Platform experience
  • Virtualization or networking hardware experience
  • Call center or customer service background
  • Working Conditions & Physical Requirements

    Office-based role with occasional travel to other offices or job sites. After-hours or on-call support may be required. Ability to perform hands-on technical work and spend extended periods working at a computer.

    Traylor Bros., Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, veteran status, sex, sexual orientation, gender identity, age, genetic information, pregnancy, disability, protected activity, or other non-merit factors.