Operations analyst Jobs in Laredo, TX

Job Description

Job Summary

The Admissions Operations Analyst, under direction, assists in the coordination of quality assurance support and provides support to specialized activities or projects. Works to resolve errors in applications and student records. Coordinates the preparation of admissions-related documents for intradepartmental and external routing.

Essential Duties and Responsibilities

• Maintains a high level of knowledge of the admissions processing workflow and the application process.

• Supervises and trains others on the system and works closely with administration with regards to system changes, upgrades, and new equipment specifications.

• Coordinates activities and assigns daily work.

• Views and resolves errors for daily admissions feeds submitted electronically.

• Monitors and resolves suspense reports for electronic transcripts and recruitment records loaded into system.

• Serves as quality assurance specialist over applications for processing.

• Demonstrates creative problem-solving skills and continuous efforts to improve operations and streamline work processes.

• Creates Universal Identification Numbers (UIN) for prospective students and resolves any duplicates created in the system.

• Maintains a log of errors, resolving them on a scheduled basis using additional staff to assist.

• Hires and supervises others to include evaluation of performance and approval of timesheet and leave documents.

• May supervise student workers and temporary personnel.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities

• Maintains the ApplyTexas system (deadlines, majors, and custom questions)

• Transfers ApplyTexas data from the SPEEDE server to upload into the Banner Student Information System

• Transfers data from College Board and Encoura to upload SAT and ACT scores into the Banner Student Information System.

• Monitors the SPEEDE server, Parchment, National Student Clearinghouse, Scribbles, Greenlight, and additional platforms for College and High School transcript processing by DigiScript.

• Assists the Director and Associate Director with maintaining the Program for System Admissions uploading process into the Banner Student Information System and Laserfiche, the current student record management system.

• Assist the Director and Associate Director with maintaining the DigiScript portal, ensuring accountability of received and processed documents.

• Runs reports to maintain uploaded data accuracy.

• Support the Admissions Office in daily operations.

Minimum Requirements

• Education – Bachelor’s degree in applicable field.

• Experience – Two years of related experience in higher education and/or admissions.

Preferred Education and Experience

• Two or more years of experience in Admissions, Recruitment, Student Services, or other related area.

• Experience using Banner Student Information System, Laserfiche, or similar platforms or proprietary systems.

• Data management experience in higher education.

Knowledge and Abilities

Knowledge of:

• Word processing, spreadsheet, and database applications.

• Higher education admissions processes.

Ability to:

• Multitask and work cooperatively with others.

• Strong written and verbal communication skills.

• Present information clearly and concisely.

Preferred Knowledge and Abilities

• Word processing, spreadsheet, database and OCR applications

• Familiarized with SPEEDE server.

License/Professional Certification – None.

Physical Requirements – General Office Environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervision of others

This position does not supervise employees.

Other Requirements:

• Position may require evening and/or weekend hours.

• Position requires on campus, face-to-face interactions.

• Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary: $19.06/hourly

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include:

• Resume

• Cover Letter

• 3 professional references and their full contact information

• Unofficial transcripts

Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application.