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Operations analyst Jobs in Pasadena, CA

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Operations analyst • pasadena ca

Last updated: 2 days ago

IT Operations Analyst

Cooper CompaniesLos Angeles, CA, United States
Full-time

Ensure that all operational IT related service needs are delivered while following all security and compliance procedures.Primarily responsible for the resolution and coordination of all Service Ma... Show more

Customer Operations Analyst

RocketshipLos Angeles, CA, US
Full-time
Quick Apply

Test is looking for a customer service representative to join our team in our remote office.This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintainin... Show more

Sr. Analyst, Stock Operations

NetflixLos Angeles, CA, United States
Full-time

Los Gatos, CA or Los Angeles, CA, with an expectation to be in the office Tues-Thurs.At Netflix, our mission is to entertain the world.Together, we are writing the next episode - pushing the bounda... Show more

Banking Operations Senior Business Analyst

East West BankEl Monte, CA, United States
$80,000.00 yearly
Full-time

Since 1973, East West Bank has served as a pathway to success.With over 110 locations across the U.Asia, we are the premier financial bridge between the East and West.Our teams of experienced, mult... Show more

Sales Operations Analyst

urgent recruitingLos Angeles, CA, United States
Full-time

Los Angeles, California, United States.Bachelor degree business, marketing or a related field AND 5 to 7 years of experience in sales operations and analysis.Gather, analyze, and summarize key data... Show more

Business Analyst (Business and Financial Operations)

DACM Project Management, IncMonterey Park, CA, US
$130,000.00 yearly
Full-time

Position Title: Construction Business Analyst I - Community College Program Program: Los Angeles Community College District – Build LACCD Program Approximate Start Date: June 2026 DACM Project Mana... Show more

 • Promoted

Business Analyst - Insurance Operations - REMOTE

Work At Home Vintage ExpertsLos Angeles, CA, US
$30.00 hourly
Remote
Full-time +2
Quick Apply

Put your Insurance Experience to work – FROM HOME!.Our unique platform provides you with .WHAT YOU’LL LOVE ABOUT WAHVE.We created a welcoming place to work with friendly and profes... Show more

Global Operations - Procurement - Senior Analyst

Creative Artists AgencyLos Angeles, CA, United States
Full-time

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, ... Show more

Portfolio Operations Analyst

Los Angeles Capital ManagementLos Angeles, CA, United States
Full-time

Operations Analyst (Portfolio Operations).Firm Mission: "Achieving Client Success through Research and Technology".Los Angeles Capital, the "Firm", is a global equity manager of assets for leading ... Show more

Supply Chain Operations Analyst

Michael PageLos Angeles, CA, United States
Permanent

Supply Chain Operations Analyst.This Supply Chain Operations Analyst opportunity is with a small to medium high growth organization operating in the skin care space.The company is committed to inno... Show more

Operations Analyst

RSD SolutionsLos Angeles, CA, United States
Full-time

Long Term Contract W2 Onsite Role.Will be performing a variety of back-office functions necessary to support the branch system and other departments within the organization.Functions include genera... Show more

*Sales Operations Analyst *

PRTNR RecruitingLos Angeles, CA, United States
Full-time

This role sits within a high-growth consumer goods organization operating at the intersection of fashion, lifestyle, and data-driven decision making.The company has built a strong reputation for de... Show more

Finance & Operations Analyst

Thrive ScholarsLos Angeles, CA, United States
Full-time

Finance And Operations Analyst.Location: Remote + limited local travel within Los Angeles.Employment Type: Full-time, Non-exempt.Salary Range: $80,700 - $88,770.Benefits: High-quality health and de... Show more

Business Operations Analyst 2

All Native Group, The Federal Services Division of Ho-Chunk Inc.Pasadena, CA, United States
$42,800.00 yearly
Full-time

All Native Group is in search of a Business Operations Analyst 2.The Business Operations Analyst provides comprehensive administrative, operational, and program support to the Defense Counterintell... Show more

Business Operations Analyst 2

Navstar Inc.Pasadena, CA, United States
$42,800.00 yearly
Full-time

Summary All Native Group is in search of a Business Operations Analyst 2.The Business Operations Analyst provides comprehensive administrative, operational, and program support to the Defense Count... Show more

Operations Research Analyst

Keenbee Talent SoluitionsLos Angeles, CA, US
Full-time
Quick Apply

The Operations Research Analyst will:.Plan and execute Tactically Responsive Space (TacRS) missions, including spacecraft integration, ground systems, launch operations, logistics, and on-orbit exe... Show more

 • Promoted

Operations Data Analyst

ImplentioLos Angeles, California, United States
Remote
Full-time
Quick Apply

Implentio is building the intelligence layer for modern ecommerce operations.We help DTC and ecommerce brands recover lost money and eliminate operational waste across their parcel and 3PL networks... Show more

Operations Analyst

TradeJobsWorkForce90087 Los Angeles, CA, US
Full-time

Operations Analyst Job Duties: Identifies project requirements by interviewing customers; analyzing operati... Show more

 • Promoted

Global Operations - Procurement - Senior Analyst

Creative Artists AgencyLos Angeles, CA
Full-time +1

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, ... Show more

Sr. Growth Strategy & Operations Analyst

Walker Bowen Talent PartnersLos Angeles, CA, us
Full-time

Walker Bowen Talent Partners is excited to partner with a scaling non-emergency medical transportation (NEMT) health tech company as they continue to grow and invest in building a high-impact, peop... Show more

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IT Operations Analyst

IT Operations Analyst

Cooper CompaniesLos Angeles, CA, United States
3 days ago
Job type
  • Full-time
Job description
Job Description

Ensure that all operational IT related service needs are delivered while following all security and compliance procedures.

Primarily responsible for the resolution and coordination of all Service Management tickets across assigned locations. Provides Level 1 & 2 support and liaises with specialist system support teams. Performing onsite and remote analysis, and resolution of incidents for internal customers. Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software. Provides effective management of the customer experience during the entire support process.

Responsibilities

  • Provide onsite and remote Service Management support functions, including incident resolution and request fulfillment to meet published SLA's
  • While following the Service Management process, ensure all incidents and requests from customers are recorded and updated within the Service Management tool.
  • Escalate tickets in accordance with IT procedures.
  • Executes accurate Access Management while following IT Security & Compliance procedures (Sarbanes Oxley).
  • Identify problems, devise, and deliver proactive solutions to enhance quality of service and to prevent future problems. As required, analyze and highlight incident trends.
  • Supports the implementation of regional and global IT projects. Increased involvement with local IT and business initiatives. Provides related incident resolution supporting service transition.
  • Administers enterprise class IT systems and tools, including highly virtualized client computing environments.
  • Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.
  • Create and maintain knowledge documents, usage guides and FAQs for both IT and business team members. Develop and deliver user training.
  • Promotes user adherence to the organization's IT policies.
  • Procures, installs, configures, tests, maintains, and troubleshoots client computing hardware and software.
  • Manage the client computing hardware and software lifecycles. Provides effective IT Asset Management.
  • Collaborate with specialized teams supporting the client computing infrastructure and systems.
  • Liaise with global third-party client computing partners. Increased involvement with local IT agreements and vendors.
  • Maintain and develop professional and technical knowledge by attending educational workshops, training events, reviewing applicable technical materials.
  • Participates in the IT Operations out of hours support rotation.
  • As business needs dictate, works extended hours to complete daily department goals or tasks to include working mandatory overtime.
  • Travel: Occasional travel to other sites (<10%).
Qualifications
  • Excellent technical knowledge of client computing hardware and software, including Microsoft Windows, Microsoft Office (and related products/cloud services), Active Directory Services, Systems Management and Deployment.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Technical knowledge of mobile devices (smart phones, tablets, etc.).
  • Ability to read and understand technical manuals, procedural documentation, and guides.
  • Ability to conduct research into technical problems and products as required.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation, at ease liaising with all levels of the business.
  • Comprehensive written, verbal, and interpersonal communication skills.
  • Ability to present ideas in business and customer-friendly language.
  • Proficient in conducting group and/or individual user training.
  • Ability to effectively organize, prioritize and execute tasks in a high-pressure environment.
  • Extremely team-oriented and skilled in working within a collaborative environment.
  • Ability to collaborate with resources within multiple business support teams.
Work Environment:
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, hand tools, and to handle other computer components.
  • Lifting and transporting of moderate to heavy objects, such as computers and peripherals.
Experience:
  • Excellent technical knowledge of client computing hardware and software, including Microsoft Windows, Microsoft Office (and related products/cloud services), Active Directory Services, Systems Management and Deployment.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Technical knowledge of mobile devices (smart phones, tablets, etc.).
  • Ability to read and understand technical manuals, procedural documentation, and guides.
  • Ability to conduct research into technical problems and products as required.
  • Proven analytical and problem-solving abilities.
  • Strong customer service orientation, at ease liaising with all levels of the business.
  • Comprehensive written, verbal, and interpersonal communication skills.
  • Ability to present ideas in business and customer-friendly language.
  • Proficient in conducting group and/or individual user training.
  • Ability to effectively organize, prioritize and execute tasks in a high-pressure environment.
  • Extremely team-oriented and skilled in working within a collaborative environment.
  • Ability to collaborate with resources within multiple business support teams.
Work Environment:
  • Sitting for extended periods of time.
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, hand tools, and to handle other computer components.
  • Lifting and transporting of moderate to heavy objects, such as computers and peripherals.
Experience:
  • Extensive support experience with current client computing operating systems and applications.
  • Familiarity with the principles of ITIL Service Management.
  • Proven track record of delivering against SLAs and Service Management targets.
  • Experience supporting hardware including laptops, desktops, mobile devices, peripherals etc.
  • Familiarity with IT procurement processes preferred.
  • Experience of supporting project implementations.
Education:
  • College diploma or university degree in a related information technology field and/or minimum 5 years equivalent work experience.
  • Certifications and professional qualifications etc. desired.