Coordinator of Workers' Compensation
Under minimal supervision, coordinate and implement the district's workers' compensation program according to established policy, rules, and regulations. Process and provide timely notification and communication with employees, supervisors, and insurance carrier regarding workers' compensation claims.
Education/Certification: High School Diploma or GED Workers' Compensation Adjuster's License
Special Knowledge/Skills: Knowledge of administration of workers' compensation program and applicable laws Ability to interpret and disseminate information to individuals and groups Effective communication and interpersonal skills Proficiency in keyboarding and file maintenance Ability to use software to develop spreadsheets, databases, and do word processing Ability to be tactful and empathetic with employees Ability to maintain strict confidentiality
Experience: Minimum of 2 years claims administration experience.
Major Responsibilities and Duties:
- Receive and process accident reports and workers' compensation claims.
- File all insurance forms and Texas Department of Insurance, Workers' Compensation Division (DWC) reports including wage statements, first report of injury, supplement report, and job information in a timely manner.
- Review and process claim records and incident reports and analyze data and reports on injury rates, causes, and costs by campuses, departments, and individuals.
- Maintain and review, with the adjuster, case claims and files of injured employees.
- Establish and maintain contact with injured employees and provide assistance with claims and obtaining health care as appropriate.
- Develop procedures for reporting injuries from campuses and departments.
- Communicate with workers' compensation insurance carrier, doctors, nurses, campuses, and health care providers to enable appropriate processing of claims.
- Interview and release each employee before they return to work.
- Represent the district at benefit review conferences and contested case hearings with the Texas Workers' Compensation Commission and the Texas Workforce Commission.
- Coordinate the rental of school facilities and administration of the related contracts.
Working Conditions:
Mental Demands/ Physical Demands/Environmental Factors: Ability to communicate effectively (verbal); maintain emotional control under stress; interpret policy, procedures, and data; coordinate district functions. Must be able to sit, stand, walk, have slight manual and finger dexterity, and be able to push, pull, or carry 25 to 50 pounds. Work is mostly indoors. Employee must be able to meet deadlines with severe time constraints.