Senior Operations Manager
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Senior Operations Manager opportunity with a California-based community bank headquartered in Murrieta, CA dedicated to helping local businesses, entrepreneurs, and individuals achieve their financial goals through relationship-focused banking.
The Senior Operations Manager is responsible for the specific duties listed below:
- Direct and oversee the bank's daily operational functions, ensuring accuracy, efficiency, and regulatory compliance.
- Manage deposit operations, including ACH, wire transfers, account maintenance, check processing, and electronic banking services.
- Develop, implement, and maintain operational policies and procedures.
- Ensure compliance with federal and state banking regulations, including BSA/AML, OFAC, Regulation CC, NACHA, and other applicable requirements.
- Identify operational risks and implement effective controls to mitigate risk.
- Lead process improvement initiatives to enhance operational efficiency and customer experience.
- Oversee operational audits and regulatory examinations, ensuring timely resolution of findings.
- Partner with Information Technology and third-party vendors to support banking systems and operational technology.
- Monitor operational performance metrics and prepare reports for executive management.
- Manage vendor relationships, contracts, and service-level agreements.
- Collaborate with Branch Management, Lending, Compliance, Finance, and Information Technology to support organizational initiatives.
Required qualifications for the position include:
- Bachelor's degree in Business, Finance, Accounting, or a related field preferred.
- 7-10+ years of banking operations experience with progressive leadership responsibility.
- Experience managing deposit operations and branch support functions within a community bank.
- Strong knowledge of banking regulations, operational controls, and risk management.
- Strong written and verbal communication skills.
- Proficiency with core banking systems and Microsoft Office applications.
Preferred qualifications for the position include:
- Graduate degree in Business or Finance.
- Certified Regulatory Compliance Manager (CRCM) or similar banking certification.
Pay Rate Range: $160,000 - $185,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, and experience, and location. Employees have access to healthcare benefits, including medical, dental, and vision as well as a 401(k) plan.