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Patient access representative • grand rapids mi

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Patient Service Representative

Patient Service Representative

Insight GlobalGrand Rapids, MI, United States
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Insight Global is seeking multiple Patient Service Representatives for a healthcare / financial / insurance company in the Grand Rapids, MI area. These are full-time permanent positions.The schedule Mon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Care Tech

Patient Care Tech

Cancer and Hematology CentersGrand Rapids, MI, US
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Our Mission : At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative resear...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Care Technician

Patient Care Technician

Pine Rest Christian Mental Health ServicesGrand Rapids, MI, United States
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First Second Third Shift (United States of America).We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Access Representative

Patient Access Representative

VirtualVocationsGrand Rapids, Michigan, United States
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A company is looking for a PACT Rep I.Key Responsibilities Link the patient experience between PACT and the practice site using established policies Schedule patient appointments, verify insuran...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Services Representative

Patient Services Representative

Corewell HealthGrand Rapids, MI, US
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Patient Services Representative.As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients.You'll work as part of...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Patient Registration Specialist - Patient Access • Days - 20hrs / wk

Patient Registration Specialist - Patient Access • Days - 20hrs / wk

University of Michigan Health-WestWyoming, MI, US
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Patient Registration Specialist - Patient Access • Days - 20hrs / wk.Patient Registration Specialists demonstrate excellent customer service, perform efficient and quality work, create the ideal expe...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Service Representative II

Patient Service Representative II

Michigan Institute of Urology, P.C.Grand Rapids, MI
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Apply Job Type Full-time Description.The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is know...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Access Rep - Registration Mom / Baby

Patient Access Rep - Registration Mom / Baby

Trinity HealthGrand Rapids, MI, US
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Shift : 2nd Shift - 3p - 11p; Every other weekend a shift required.Training : First two weeks of training are M-F, 8a-430pm required. The Patient Access Representative greets patients / family members a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Service Representative II

Patient Service Representative II

Michigan Institute of UrologyGrand Rapids, MI, US
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The Patient Service Representative II ensures the patients receive the highlest level of customer service and care.The Patient Service Representative II is knowledgeable in the areas of non-clinica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Vascular Access Nurse

Vascular Access Nurse

All-Stat PortableGrand Rapids, MI, US
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All-Stat PICC Line is currently seeking a full-time Vascular Access / PICC Line Registered Nurse for our Vascular Access Team. The Vascular Nurse provides vascular access device insertion and care and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Access Control Technician

Access Control Technician

The Flying Locksmiths West MIGrand Rapids, MI, US
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Career Advancement Opportunities.General Manager or Franchise Owner.The Flying Locksmiths West MI and is key to the growth of the company. All Access Control Technicians must have the ability to wor...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Registration Specialist

Patient Registration Specialist

BAMF HealthGrand Rapids, MI, US
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Patient Registration Specialist.Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better.As a member of our glo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Security Officer Access Control

Security Officer Access Control

Allied UniversalWyoming, MI, US
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Allied Universal is Now Hiring for Part-Time Security Officer for the West Deptford, New Jersey area.Applicant must be over 21 years of age. Applicant must have 2 years of security experiencce.Appli...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Registration Specialist - Patient Access • Days - 20hrs / wk

Patient Registration Specialist - Patient Access • Days - 20hrs / wk

UM Health-WestWyoming, MI, US
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Patient Registration Specialist - Patient Access.Patient Registration Specialists demonstrate excellent customer service, perform efficient and quality work, create the ideal experience for our pat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Simulation Assistant Standardized Patient

Simulation Assistant Standardized Patient

Calvin UniversityGrand Rapids, Michigan, USA
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This role exists to assist the nursing simulation team in voicing and portraying different types of some cases the role requires the skills of a Standardized Patient (SP) who will portray the clin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Patient Services Representative

Patient Services Representative

Veterans StaffingGrand Rapids, MI, US
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Patient Services Representative.Position details : Full-time 5 days per week, night shift 11 p.Position will support the Imaging Support Services department. Days worked will be Sunday, Monday, Tuesd...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
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Patient Service Representative - Scheduling

Patient Service Representative - Scheduling

Mary Free BedGrand Rapids, MI, US
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Patient Service Representative - Scheduling.Hours : 8 hour shift during the Hours of Operation : 7 : 00A-6 : 30P Mon-Thurs, 7 : 00A-5 : 30P Friday. We have the great privilege of helping patients and families...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Services Representative

Patient Services Representative

Spectrum HealthGrand Rapids, Michigan, United States of America
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As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
PRN Patient Representative South Haven

PRN Patient Representative South Haven

Bronson HealthcareMI, US
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CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.This career site is for external applicants only. Team Bronson is compassionate, resilient and strong.We are driven by Po...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Patient Care Liaison

Patient Care Liaison

OakMed Home Nursing & RehabilitationGrand Rapids, MI, US
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OakMed West, our Grand Rapids Michigan division of AmeriCare Medical, provides integrated health service to hospitals, insurance companies and private homes throughout Michigan.AmeriCare is the par...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Patient Service Representative

Patient Service Representative

Insight GlobalGrand Rapids, MI, United States
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Insight Global is seeking multiple Patient Service Representatives for a healthcare / financial / insurance company in the Grand Rapids, MI area. These are full-time permanent positions. The schedule Monday through Friday and some weekends as required. There are available shifts from 8am-4pm, 9am-5pm, or 10am-6pm.

Patient Services Agents are responsible for the day-to-day activities of the call center to facilitate efficient operation and excellent customer service. They are the first point of contact for patient questions. The ideal candidate will exhibit adaptability, attention to detail, and a commitment to delivering exceptional customer service in a dynamic environment.

Responsibilities include :

  • Consulting with patients on our clients' services to provide the best solutions for their health and financial well-being. This includes reviewing patient account information, taking payments and initiating recurring payment plans.
  • Ability to seamlessly transition between inbound and outbound calls while maintaining professionalism and focus.
  • Must demonstrate strong adherence to compliance driven policies, procedures, and scripts to ensure consistency and accuracy in all interactions.
  • Maintaining patient accounts and information while adhering to HIPAA guidelines.
  • Responding to patient inquiries with compassion and active listening to select the best solution efficiently.
  • Resolving patient technical issues with patience and understanding.
  • Identify additional needs patients may have and routing them to the appropriate department help them.

Requirements :

  • Proficient in navigating multiple computer systems simultaneously while actively engaging with patients on phone calls. This includes entering data and processing payments using a keypad with accuracy and efficiency.
  • Experience working with debt collection and / or related financial processing (accounts receivable, etc.)
  • High school diploma or equivalent.
  • Knowledge of the telephone system and answering service.
  • Computer usage is required to perform this position's duties. Strong knowledge of PC operations and software are required. This includes Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint, Teams, Slack, Amazon Connect, Zoom, Jira, Epic!
  • Must be able to attend mandatory 3-week training session.
  • Preferred :

  • Experience in the healthcare, medical, insurance industry.
  • Compensation : $22 / hr to $25 / hr per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education.