Payment processor • usa
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We want to hire YOU!
We are hiring several Customer Service Representatives to support customers with contract-related inquiries, account updates, and service requests. This role is well-suited for individuals who are detail-oriented, reliable, and comfortable working in a structured, high-volume support environment.
Responsibilities:
Respond to customer inquiries in a professional and timely manner
Review customer contracts and account information for accuracy and compliance
Clearly explain contract terms, billing details, and service information
Process customer requests, updates, and required documentation
Accurately document customer interactions and contract notes in internal systems
Coordinate with internal teams to resolve customer and contract-related issues
Identify discrepancies and escalate issues as needed
Maintain service quality standards and ensure customer satisfaction
Requirements:
High school diploma or GED equivalent
Customer service or administrative experience preferred
Comfortable using computers and navigating multiple systems
Strong attention to detail and communication skills
Ability to work a rotating schedule
Bilingual in English and Spanish preferred
Want to be considered for this opening immediately? Call our office at 713-680-9898! Candidates already registered with us, please send an updated resume to interviews@lpcpersonnel.com and reference the job title. If you are not already registered, please apply by clicking the "Apply Now" button.
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