Performance analyst Jobs in USA

Job Title: Performance Analyst

Location: New York, NY (Onsite)

Duration: Full-Time

Job Description:

About your role:

The Performance Analyst supports the defining and operationalizing of performance metrics and process improvements that translate company strategy into measurable execution. Positioned within Strategic Finance & Operations (SFO), this role works closely with senior leadership across two core areas: helping build and govern the enterprise KPI framework and driving deep process analysis and operational improvement work in support of enterprise performance initiatives. This is a role focused on performance discipline, process insight, and accountability.

What you’ll do:

• Help define, refine, and maintain enterprise KPIs aligned to strategic priorities, financial outcomes, and operational performance.
• Partner with stakeholders across finance, operations, technology, product, and risk to ensure KPIs are economically meaningful, decision-relevant, and consistently understood.
• Help build and maintain KPI reporting that gives leadership clear, timely visibility into performance, trends, and inflection points.
• Help establish and enforce metric definitions, data sources, ownership, and calculation logic to ensure consistency and credibility across all performance reporting.
• Identify leading indicators, changes, and anomalies — and clearly explain what they mean and why they matter.
• Conduct deep process analysis across business units — identifying inefficiencies, root causes, and improvement opportunities.
• Help develop and maintain structured frameworks for tracking operational improvement initiatives, milestones, and outcomes.
• Partner with business unit leads to understand current-state processes, document findings, and build the case for change.
• Translate operational analysis into clear recommendations for senior leadership, with supporting evidence and a point of view.
• Support AI Infrastructure workstream to maximize the impact of AI on performance measurement and operational execution.
• Support leadership on strategic priorities outside of core areas when required — SFO operates horizontally and every team member contributes across initiatives.

Experience you'll need to have:

• 4+ years of experience in AI, data, technology strategy, analytics, product, finance, operations, or a related business function with responsibility for evaluating and applying technology to business problems
• Experience conducting deep operational and process analysis across business units to identify inefficiencies, root causes, and improvement opportunities.
• Experience building and maintaining executive‑level KPI reporting provides clear, timely visibility into performance trends, risks, and inflection points.
• Bachelor's Degree in business, finance, data science, computer science, information systems, analytics, or a related field

Experience that would be great to have:

• Experience evaluating AI use cases in finance, operations, product, risk, or enterprise technology environments
• Experience supporting build-versus-buy decisions, vendor diligence, or technology strategy initiatives
• Proven ability to identify leading indicators, performance shifts, and anomalies—and clearly articulate what they mean and why they matter.
• Experience working in ambiguous environments where work products inform senior leadership decisions