Performance • cincinnati oh
Reports To: General Manager | Full-Time, Exempt |.The Garden is proud to serve Ohio's cannabis community with integrity, compliance, and.As the industry continues to expand, we remain committed to.... Show more
Operations Manager (Distribution Dept.In partnership with General Manager, responsible for achieving depot results through leading high-performance team within assigned depot.The RTI depot is locat... Show more
Business Performance Improvement - Finance Transformation (Workday Financials) Senior Manager.The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inc... Show more
Senior Director Of Delivery Center Operations And Performance Management.Grant Thornton is seeking a Senior Director of Delivery Center Operations and Performance Management to join the team.Approv... Show more
Software Project Coordinator With Operational Responsibilities.KPI Solutions is seeking a Software Project Coordinator with Operational Responsibilities to support both new software implementation ... Show more
IDD Contract Performance Specialist.NorthKey Community Care is seeking an IDD Contract Performance Specialist.The hours will be: M-F, 8a-5p (Hybrid may be available after initial training).Generous... Show more
Shape the Leaders of Tomorrow:.Join the Team at Performance Academies!.At Performance Academies, we do more than just teach—we educate the whole child.Our mission is to build future-ready stu... Show more
Essential Duties and Responsibilities: - Lead the development of software solutions that will meet or exceed business requirements which includes; designing and implementing modules to the s... Show more
Business Development Representative.Position at General Parts Group.Business Development Representative.Must be in Cincinnati, Ohio area.Base Salary: $70,000 + Commission ($105,000$110,000 OTE) + m... Show more
Manager, Finance Business Performance and Insights.Manager, Finance Business Performance and Insights within the Brokerage Finance team will deliver the data, strategic insights and analysis to adv... Show more
Business Performance Improvement - Finance Transformation (Workday Financials) Senior Manager.The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inc... Show more
Entry Level Window Sales Representative $120k-$180K OTE.With a proven reputation and years of success, we offer the stability of an established leader–yet still growing quickly.That growth opens th... Show more
Director ACS Field Operations (US & CA).We are looking for a Director ACS Field Operations (US & CA) based in Erlanger, United States of America.This position serves as the primary performance inte... Show more
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.As the region's adult academic health ... Show more
Global Indirect Procurement Manager.The Global Indirect Procurement Manager is responsible for executing the global indirect category management strategy across the organization.This role ensures t... Show more
Current UC employees must apply internally via .Next Lives at the University of Cincinnati.Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universi... Show more
Manager, Finance Business Performance and Insights.Manager, Finance Business Performance and Insights within the Brokerage Finance team will deliver the data, strategic insights and analysis to adv... Show more
Manager, Finance Business Performance And Insights.Manager, Finance Business Performance And Insights within the Brokerage Finance team will deliver the data, strategic insights and analysis to adv... Show more
NorthKey Community Care  is seeking an IDD Contract Performance Specialist.M-F, 8a-5p (Hybrid may be available after initial training).PERKS & PAY Salary: $37,648.Up to 12% contingenc... Show more
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more.Growth opportuniti... Show more
The average salary range is between $ 52,663 and $ 139,714 year , with the average salary hovering around $ 87,753 year .
Reports To: General Manager | Full-Time, Exempt |
About The Garden
The Garden is proud to serve Ohio's cannabis community with integrity, compliance, and
exceptional customer care. As the industry continues to expand, we remain committed to
setting the standard for professional, safe, and educational cannabis retail experiences. We
invest in our people through coaching, development, and opportunities for career
advancement while delivering an outstanding experience for every guest.
Position Overview
The Assistant General Manager (AGM) is a key operational leader responsible for
supporting the General Manager in all aspects of dispensary performance. The AGM drives
operational excellence, regulatory compliance, financial performance, inventory integrity,
and exceptional guest experiences while developing high-performing teams. This position
serves as the acting General Manager when required and plays a critical role in executing
company initiatives, coaching leaders, and maintaining The Garden culture of
accountability.
Key Responsibilities
Regulatory Compliance & Risk Management
- Ensure compliance with Ohio Division of Cannabis Control (DCC) regulations, company
SOPs, and security requirements.
- Support METRC compliance, inventory controls, audits, and corrective action plans.
- Maintain audit-ready documentation and investigate operational discrepancies.
Retail Operations & Financial Performance
- Lead daily store operations and ensure efficient opening and closing procedures.
- Support labor management, scheduling, payroll accuracy, and productivity goals.
- Drive sales performance through KPI management including AOV, UPT, loyalty capture,
and customer service metrics.
Team Leadership & Talent Development
- Recruit, onboard, coach, and develop supervisors and team members.
- Conduct one-on-one coaching, performance evaluations, and development planning.
- Promote accountability, recognition, and succession planning.
Guest Experience & Sales Excellence
- Ensure every guest receives a compliant, educational, and welcoming experience.
- Resolve escalated guest concerns professionally.
- Coach teams on product knowledge, sales behaviors, and service standards.
Business Analytics & Reporting
- Review daily operational reports and KPIs.
- Partner with leadership to identify opportunities for operational improvement.
- Communicate results and action plans effectively across the leadership team.
Key Performance Indicators
Metric Goal
Customer Service Meet Company - Goal
Compliance Audit Score Meet Company - Goal
Training Completion Meet Company - Goal
Labor Budget Meet Company - Goal
AOV Meet Company - Goal
UPT Meet Company - Goal
Loyalty Capture Meet Company - Goal
Inventory Accuracy
Requirements
Required
- 21 years of age or older.
- High school diploma or GED.
- Three or more years of retail leadership experience.
- Experience leading teams, coaching performance, and managing KPIs.
- Knowledge of POS systems and Microsoft Office.
Preferred
- Cannabis industry leadership experience.
- Experience with METRC and Dutchie.
- Bachelor degree in Business or related field.
Working Conditions
- Flexible schedule including evenings, weekends, and holidays.
- Stand for extended periods and lift up to 25 pounds.
- Successfully complete required background checks and DCC licensing requirements.
Why This Role Matters
The Assistant General Manager helps translate The Garden's strategy into daily execution.
By developing leaders, maintaining compliance, improving operational performance, and
delivering exceptional guest experiences, the AGM directly contributes to the success and
continued growth of each dispensary.
