Php web developer • philadelphia pa
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team.In this role, you will interact with customers through live chat on our website to provide information,... Show more
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS195, T3, Band 6 Job-Specific Essential Duties and Responsibilities: - Develop and configure complex ente... Show more
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A deep, thorough understanding of web application development and UI design.Primary responsibilities of this role include advanced web application development and collaborating closely with a ... Show more
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POSITION OVERVIEWNBME is seeking an Application Developer to join our Product Engineering team.In this role, you'll lead the design and development of innovative software solutions that impact medi... Show more
The average salary range is between $ 80,000 and $ 110,000 year , with the average salary hovering around $ 87,750 year .
The average salary range is between $ 75,000 and $ 120,000 year , with the average salary hovering around $ 90,000 year .
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team. In this role, you will interact with customers through live chat on our website to provide information, resolve issues, and ensure a seamless online experience. The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service.
Key Responsibilities:
* Respond promptly and professionally to customer inquiries via web chat.
* Assist customers with product information, order tracking, returns, and troubleshooting.
* Maintain a positive, empathetic, and professional attitude toward customers at all times.
* Accurately document customer interactions in the support system.
* Collaborate with other departments to resolve complex customer issues.
* Identify and report trends in customer inquiries or issues to improve service quality.
Qualifications:
* High school diploma or equivalent
*
* 1+ year of experience in customer service, preferably in a web-based environment.
* Excellent typing and written communication skills.
* Ability to multitask, prioritize, and manage time effectively.
* Comfortable using chat platforms, CRM systems, and other digital tools.
Work Environment:
* Remote or on-site positions available depending on company location.
* May require evening or weekend availability based on shift scheduling.
