Php web developer • philadelphia pa
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team.In this role, you will interact with customers through live chat on our website to provide information,... Show more
Role</b>: ETL Developer</p> <p><b>Location</b>: Whippany/Philadelphia/Wilmington</p> <p><b>Experience</b>: 10+</p> <p><b>Job ... Show more
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Table" style="width:443.Section</b></p> </td> <td style="border:solid windowtext 1.Details</b></p> </td> </tr> <tr style="height:... Show more
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A deep, thorough understanding of web application development and UI design.Primary responsibilities of this role include advanced web application development and collaborating closely with a ... Show more
JPC Partners is looking for a Senior Developer that will play a crucial role in streamlining services and providing efficient solutions.Collaborate with developers, process management analysts and ... Show more
The AI Program Team has a two-part mission: help clients solve their most pressing problems with AI, and make CapTech itself more innovative.The team works across pre-sales strategy, rapid demos an... Show more
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.As a(n) [position title] w... Show more
POSITION OVERVIEWNBME is seeking an experienced Senior Software Developer with deep AWS and serverless expertise to join the Product Engineering unit as a key member of the Scoring team.In this rol... Show more
The average salary range is between $ 80,000 and $ 110,000 year , with the average salary hovering around $ 87,750 year .
The average salary range is between $ 75,000 and $ 120,000 year , with the average salary hovering around $ 90,000 year .
We are seeking a detail-oriented and customer-focused Web Chat Agent to join our support team. In this role, you will interact with customers through live chat on our website to provide information, resolve issues, and ensure a seamless online experience. The ideal candidate will have excellent written communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service.
Key Responsibilities:
* Respond promptly and professionally to customer inquiries via web chat.
* Assist customers with product information, order tracking, returns, and troubleshooting.
* Maintain a positive, empathetic, and professional attitude toward customers at all times.
* Accurately document customer interactions in the support system.
* Collaborate with other departments to resolve complex customer issues.
* Identify and report trends in customer inquiries or issues to improve service quality.
Qualifications:
* High school diploma or equivalent
*
* 1+ year of experience in customer service, preferably in a web-based environment.
* Excellent typing and written communication skills.
* Ability to multitask, prioritize, and manage time effectively.
* Comfortable using chat platforms, CRM systems, and other digital tools.
Work Environment:
* Remote or on-site positions available depending on company location.
* May require evening or weekend availability based on shift scheduling.
