Process analyst Jobs in Norfolk, VA

Business Process Analyst

Program Background The Navy Maritime Maintenance Enterprise Solution (NMMES) is a comprehensive Information Technology (IT) toolset supporting NAVSEA's ship maintenance, overhaul, repair, and modernization operations across the U.S. Navy fleet. NMMES encompasses approximately 79 IT systems, applications, networks, and data centers serving over 51,000 users worldwide at Navy Shipyards (NSY), Intermediate Maintenance Facilities (IMF), Regional Maintenance Centers (RMC), Ship Repair Facilities, and Forward Deployed Regional Maintenance Centers. The NMMES Technical Refresh (NMMES-TR) program requires effective contract management, process optimization, and organizational oversight to ensure successful delivery of IT services and solutions to the Navy enterprise.

Position Summary The Business Process Analyst is a senior-level position responsible for overall contract performance and the continuous improvement of work methods, procedures, and organizational effectiveness. This position develops, analyzes, evaluates, advises on, and improves the effectiveness of management functions including manpower utilization, work assignments, delegations of authority, management controls, and information/documentation systems. The Business Process Analyst formulates and enforces work standards, assigns contractor schedules, reviews work discrepancies, supervises contractor personnel, and communicates organizational policies, purposes, and goals. This is a dedicated leadership role focused exclusively on contract performance and management effectiveness.

Key Responsibilities

• Contract Performance Management
• Work Methods and Process Improvement
• Organizational Effectiveness
• Contractor Personnel Management
• Communication and Policy Administration
• Leadership and Strategic Planning

Requirements

Required Qualifications

• Education: Bachelor's degree in Business Administration, Management, Organizational Development, or related field (Master's degree preferred)
• Experience: Minimum 5 years of experience in business process analysis, contract management, or related field
• Clearance: Active Secret security clearance (minimum) or ability to obtain

Desired Qualifications

• Master's degree in Business Administration (MBA), Management, or related field
• Project Management Professional (PMP) certification
• Lean Six Sigma Green Belt or Black Belt certification
• Experience supporting Navy or NAVSEA IT programs
• Knowledge of Federal Acquisition Regulation (FAR) and Defense FAR Supplement (DFARS)
• Experience with SeaPort NxG or similar Navy contract vehicles

Technical Skills

• Process Improvement: Lean, Six Sigma, DMAIC, Process Mapping, Value Stream Analysis, Root Cause Analysis
• Contract Management: FAR/DFARS, Contract Administration, Performance Metrics, Deliverable Management, EVM
• Project Management: Scheduling, Resource Planning, Risk Management, Stakeholder Management, PMBOK
• Organizational Analysis: Workforce Planning, Workload Analysis, Organizational Design, Change Management
• Documentation Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Project), Visio, SharePoint
• Business Analysis: Requirements Analysis, Gap Analysis, Cost-Benefit Analysis, Business Case Development
• Performance Measurement: KPIs, Metrics Development, Dashboards, Performance Reporting, Balanced Scorecard
• DoD Knowledge: Navy/NAVSEA Operations, Government Contracting, SeaPort NxG, CPARS

Core Competencies

• Strong leadership skills with ability to direct and motivate diverse teams
• Excellent analytical and problem-solving capabilities for complex organizational challenges
• Superior written and verbal communication skills for executive-level interactions
• Strategic thinking with ability to align operations with organizational goals
• Sound judgment and decision-making based on extensive experience
• Strong organizational skills for managing multiple priorities and deadlines
• Ability to build and maintain effective relationships with government stakeholders
• Results-oriented with focus on continuous improvement and performance excellence
• Conflict resolution and negotiation skills for addressing personnel and performance issues
• Adaptability to respond to changing requirements and priorities