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Process analyst Jobs in Washington, DC

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Process analyst • washington dc

Last updated: 11 hours ago

ITSM Process Analyst

empower aiWashington, DC, United States
$79,390.00 yearly
Full-time

We have an exciting opportunity at the Department of State! ITSM Process Analyst is responsible for the operations supporting the hybrid VPC and global network infrastructure for the customer.Coord... Show more

Process Improvement Analyst

aptive resourcesSilver Spring, MD, United States
Full-time

Aptive seeks an experienced Process Improvement Analyst to support the Food and Drug Administration's (FDA) Center for Drug Evaluation and Research (CDER).The Process Improvement Analyst will enhan... Show more

Process Excellence Senior Analyst

eagle bankSilver Spring, MD, United States
$87,723.00–$142,254.00 yearly
Full-time

Process Excellence Senior Analyst.We are a values driven organization putting Relationships First.EagleBank (NASDAQ EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted.By... Show more

Business Process Reengineering Analyst

phoenix teamArlington, VA, United States
Full-time

Business Process Reengineering Analyst.The Business Process Reengineering Analyst supports hands-on discovery and process redesign for PhoenixTeam's Department of the Interior modernization program... Show more

 • New!

Governance Process Analyst

booz allen hamiltonMc Lean, VA, United States
$77,600.00–$176,000.00 yearly
Full-time +1

As a Governance Process Analyst on our Enterprise Data Governance team, you will help operationalize and continuously improve business processes that safeguard the company's highest-value data asse... Show more

Business Process & Data Analyst

tech op solutions internationalWashington, DC, US
Full-time
Quick Apply

We are seeking a highly organized, detail-oriented Business Process & Data Analyst to support U.Customs and Border Protection (CBP) asset management initiatives.This role will help improve busi... Show more

Acquisition And Requirements Analyst /Business Process Analyst

iquasarWashington, DC, US
$100,000.00–$120,000.00 yearly
Full-time +1

Quasar is seeking to fill the position of.Acquisition and Requirements Specialist.At iQuasar, we strive to provide the next generation of cutting-edge technologies.Our growth means exciting career ... Show more

Senior Business Process Analyst

carefirstbluecrossblueshieldWashington, DC
Full-time

Supports the analysis and evaluation of business problems and the development of solutions to address identified problems.Provides a single point of contact for those projects.Takes projects from o... Show more

Business Process Analyst

summit federal servicesWashington, DC, United States
Full-time

Summit Federal Services, LLC (SFS) with headquarters in Oakland, Maryland, is a fast-growing woman owned Small Business and HUBZone company with an outstanding record of performance providing more ... Show more

Business Process Analyst

constellationWashington, DC, DC, US
Full-time
Quick Apply

Job description: Business Process Analyst Constellation seeks a Business Analyst to join our Homeland Security team in Washington, DC, evaluating the processes, people, and technology for our clien... Show more

Business Process Analyst

navstarArlington, VA, United States
Full-time

Systems Planning and Analysis, Inc.SPA) delivers high-impact, technical solutions to complex national security issues.With over 50 years of business expertise and consistent growth, we are known fo... Show more

Business Process Analyst

chartis federalArlington, VA, United States
Full-time

Business Systems/Issuance Analyst.Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homelan... Show more

Business Process & Change Management Analyst

dynamisWashington, DC, United States
$105,000.00–$120,000.00 yearly
Full-time

Business Process & Change Management Analyst.Business Process & Change Management Analyst to support the ICE Office of Financial Management (OFM) Customer Service Operations (CS-OPS) contract.This ... Show more

 • New!

Business Process Analyst

spaArlington, VA, US
$120,000.00 yearly
Full-time

Systems Planning and Analysis, Inc.SPA) delivers high-impact, technical solutions to complex national security issues.With over 50 years of business expertise and consistent growth, we are known fo... Show more

Business Process Analyst

bryce techArlington, VA, United States
Full-time

BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense.We specialize in systems engineering, advanced analytics, R&D pr... Show more

Business Process Analyst

guidehouseArlington, VA, United States
Full-time

The Business Process Analyst will lead or support teams of analysts in applying process improvement, reengineering, modernization, and transformation methodologies to improve efficiency and effecti... Show more

Business Process Analyst

systems planning analysisArlington, VA, United States
$120,000.00 yearly
Full-time

Systems Planning and Analysis, Inc.SPA) delivers high-impact, technical solutions to complex national security issues.With over 50 years of business expertise and consistent growth, we are known fo... Show more

International Travel Process Analyst

chimera enterprises internationalArlington, VA, United States
Full-time

International Travel Process Analyst.Supported Client/Agency: Department of Homeland Security (DHS) / Cybersecurity and Infrastructure Security Agency (CISA).Description Chimera Enterprises is seek... Show more

Business Analyst Lead-Process

samprasoftWashington, DC, United States
Full-time

This will be on sitehybrid shortly.Candidates must be ok with going to DC 1-2 weeks starting in July.Need a strong process business analysts Six Sigma, ITIL etc.Capture requirements, redesign. Show more

Business Process Analyst

summit federal servicesWashington, DC, DC, US
Full-time
Quick Apply

Summit Federal Services, LLC (SFS) with headquarters in Oakland, Maryland, is a fast-growing woman owned Small Business and HUBZone company with an outstanding record of performance providing more ... Show more

People also ask
ITSM Process Analyst

ITSM Process Analyst

empower aiWashington, DC, United States
23 days ago
Salary
$79,390.00 yearly
Job type
  • Full-time
Job description

ITSM Process Analyst

We have an exciting opportunity at the Department of State! ITSM Process Analyst is responsible for the operations supporting the hybrid VPC and global network infrastructure for the customer.

Responsibilities:

  • Coordinate and improve Incident and Service Request Management as part of broader ITSM efforts.
  • Develop, coordinate, administer, update, and submit change requests to maintain workflows in the Ticket Management System (Service Now), and recommend system enhancements for hardware, software, processes, and procedures to improve ITSM operations.
  • Collaborate with stakeholders to update Ticket Management System configurations and enhance functionality.
  • Review, recommend, and revise a set of classifications for incident categorization, with government participation and approval.
  • Enhance and maintain self-help/self-service request capabilities, enabling users to resolve standard issues independently (e.g., password resets, hardware/software requests, licenses, account provisioning, and account management).
  • Support the change management process in accordance with customer policies and procedures.
  • Participate in change management meetings, as required.
  • Collaborate with government stakeholders and technical teams to assess, review, and implement changes.
  • Provide impact analysis, risk assessment, and post-implementation review for changes.

Education and Experience:

  • 5+ years
  • Bachelor's in IT or related field
  • ITIL 4 Managing Professional (leads)
  • Secret Security Clearance

Preferred Requirements:

  • COMP TIA Sec + Certification

Physical Requirements:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Repeatedly lift and carry weight up to 40 pounds
  • Travel by land or air transportation 25%.

Pay Band Min: USD $79,390.00/Yr.

Pay Band Max: USD $122,870.00/Yr.