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Process control engineer • phoenix az

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Process Improvement Consultant - ServiceNow/Risk & Control Self?Assessment

PNCPhoenix, AZ, United States
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Process Improvement Consultant.At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our custo...[internal_linking.show_more]

Legal Process Server

ABC Legal ServicesScottdale, AZ
[job_card.full_time] +1

Work when you want – Earn what you need!.Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want.We ...[internal_linking.show_more]

Associate Process Manager, Supply Chain, Process Transformation (Hybrid)

Stryker Employment Company, LLCTempe, Arizona
[job_card.full_time]

Associate Process Manager, Supply Chain, Process Transformation for Supply Planning.Process Transformation deliverables supporting the Endoscopy Division primarily focused on business processes suc...[internal_linking.show_more]

Cost Control Engineer

JLM Strategic Talent PartnersPhoenix, AZ, United States
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We partner with national and international prime contractors to provide them with qualified talent they can trust.We accomplish this by sourcing and vetting high-level career-seeking candidates in ...[internal_linking.show_more]

Principal Engineer I - Mineral Process

Freeport McMoRanPhoenix, AZ, US
[job_card.full_time]

Why You Should Apply for This Job .At Freeport-McMoRan, we are committed to providing employment that recognizes excellence and encourages safe production, with a culture supported by our core valu...[internal_linking.show_more]

Electrical Project Engineer/Quality Control Manager

Perpetual Labor Sourcing LLCPhoenix, AZ, USA
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Provide technical engineering/QA/QC information to the Project Manager to ensure project compliance with plans, codes,.Assist in evaluations and solution or potential field problems, referring them...[internal_linking.show_more]

Process Analyst

State FarmTempe, AZ, United States
[job_card.full_time]

Claims Business Process Manager.Being good neighbors helping people, investing in our communities, and making the world a better place is who we are at State Farm.It is at the core of how we operat...[internal_linking.show_more]

Senior Process Engineer

StantecPhoenix, AZ
[job_card.full_time] +1

Stantec’s Buildings team is on a mission to become the world’s leading integrated design practice.Our architects, engineers, interior designers, consultants, sustainability specialists, and technol...[internal_linking.show_more]

Process Mechanical Installer

MGC ContractorsPhoenix, AZ, USA
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We specialize in all forms of water and wastewater general contracting including Job Order Contracting, Construction Manager at Risk, Design-Bid-Build, and Design-Build throughout Arizona, Texas, U...[internal_linking.show_more]

Process Engineer

West Pharmaceutical ServicesTempe, AZ, US, 85288
[job_card.full_time]

In this role, you will support automated assembly and injection molding manufacturing for various product lines.Essential Duties and Responsibilities.Manage and provide sound engineering support wi...[internal_linking.show_more]

Process Engineer I

CorningPhoenix, AZ, US
[job_card.full_time]

The company built on breakthroughs.Corning is one of the world’s leading innovators in glass, ceramic, and materials science.From the depths of the ocean to the farthest reaches of space, our techn...[internal_linking.show_more]

Process Improvement Engineer

Spartan Capital GroupPhoenix, AZ, US
[job_card.full_time]

We are seeking a talented and motivated Process Improvement Engineer to join our dynamic team in Phoenix, AZ.In this role, you will have the opportunity to drive efficiency and enhance operational ...[internal_linking.show_more]

Pest Control Technician

BIRCHER EXTERMINATING SERVICES INCGlendale, AZ, US
[job_card.full_time]

Bircher Exterminating is a local, family-owned company that has been servicing the valley for over 30 years- and we are HIRING!.We are looking for team players that can self-manage, enjoy a challen...[internal_linking.show_more]

Process Engineer

ActalentPhoenix, Arizona, USA
[job_card.full_time]

As a Process Engineer, you will provide day-to-day support across multiple production units, ensuring safe and efficient operations.You will perform essential engineering calculations such as line ...[internal_linking.show_more]

Chemical Process Engineer

Tessenderlo Kerley, Inc.Phoenix, Arizona, United States
[job_card.full_time]

Are you a hands-on Process Engineer who thrives on solving complex plant problems, optimizing processes, and working both in the office and in the field? If you enjoy variety, ownership, and suppor...[internal_linking.show_more]

Software / Control Engineer

AbbVieTempe, Arizona, United States
[job_card.full_time]

AbbVie’s change management procedures for the manufacturing process, utilities and facilities control systems.This position performs system troubleshooting during and outside business hours as nece...[internal_linking.show_more]

Chemical Process Engineer

Tessenderlo GroupPhoenix, AZ, US
[job_card.full_time]

Are you a hands-on Process Engineer who thrives on solving complex plant problems, optimizing processes, and working both in the office and in the field? If you enjoy variety, ownership, and suppor...[internal_linking.show_more]

Engineer III - Electrical Power System Protection and Control

Telex LLCPhoenix, AZ, USA
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The Engineer III will provide engineering services and support to an assigned group.The position will demonstrate proficiency in technical expertise in a designated work group area while developing...[internal_linking.show_more]

Process Improvement Consultant - ServiceNow/Risk & Control Self?Assessment

Process Improvement Consultant - ServiceNow/Risk & Control Self?Assessment

PNCPhoenix, AZ, United States
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  • [job_card.full_time]
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Process Improvement Consultant

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Process Improvement Consultant within PNC's Technology organization, you will be based in Pittsburgh, PA; Strongsville, OH; Birmingham, AL; Farmers Branch, TX; Phoenix, AZ; and Lakewood, CO. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Core Responsibilities

RCSA & Risk Management

  • Support execution of ITSM RCSA cycles, including risk identification, inherent risk assessment, control mapping, and residual risk evaluation.
  • Partner with ITSM process owners (Incident, Problem, Knowledge, Change, Asset, Configuration, Request, etc.) to:
  • Identify key operational and technology risks
  • Document risks in enterprise risk tools (e.g., Archer, GRC platforms)
  • Maintain risk statements, causes, impacts, and control relationships in accordance with enterprise risk taxonomy.

Control Design & Effectiveness

  • Document and maintain key controls aligned to ITSM processes and regulatory / policy expectations.
  • Perform control design and operational effectiveness assessments, including:
  • Control evidence review
  • Gap identification and remediation tracking
  • Support issue management for control deficiencies, audit findings, and risk events.
  • Coordinate with Internal Audit and Second Line Risk during reviews and validations.

Metrics, KRIs & KPIs

  • Develop, maintain, and report ITSM risk metrics, including Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs)
  • Ensure metrics are Enterprise?sourced, well-defined with thresholds and escalation criteria, aligned to ITSM control objectives
  • Analyze trends, breaches, and emerging risks; provide clear executive?level summaries and visualizations.

Governance & Reporting

  • Prepare RCSA summaries, control status reports, and metric dashboards for management and risk committees.
  • Support regulatory, audit, and compliance responses related to ITSM risk and controls.
  • Ensure ongoing alignment with enterprise risk frameworks, policies, and standards.

Process Improvement

  • Identify opportunities to enhance ITSM risk coverage, control maturity, and metric quality.
  • Drive consistency and standardization across ITSM processes for risk and control documentation.
  • Promote a risk?aware culture within ITSM teams.

Preferred Skills

  • Experience supporting Risk & Control Self?Assessments (RCSA) within ITSM environments, including risk identification, inherent and residual risk assessment, control mapping, and issue remediation in alignment with enterprise risk frameworks.
  • Hands?on experience leveraging ServiceNow ITSM modules (Incident, Change, Problem, CMDB, etc.) and enterprise GRC tools (e.g., Archer) to document risks, controls, evidence, and metrics with precision and consistency.
  • Ability to design, document, and assess control effectiveness, perform control evidence reviews, identify gaps, and track remediation efforts in collaboration with Internal Audit and Second Line Risk teams.
  • Technical writing skills with experience producing clear, audit?ready documentation such as risk statements, control narratives, RCSA summaries, dashboards, and executive?level risk reporting aligned to regulatory and policy standards.
  • Exceptional attention to detail and communication skills, with the ability to analyze KRIs/KPIs, identify trends and emerging risks, and partner effectively across ITSM process owners, Risk Management, Audit, and Governance stakeholders at varying levels of seniority.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Analytical Thinking, Consulting, Effective Communications, Flexibility and Adaptability, Influencing, Organizational Change Mgt, Organizational Savvy and Politics, Problem Solving, Project Management

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)