Process manager Jobs in Washington, DC

Contribute to the strategic direction of the business and support impactful mission outcomes as a Business Process Manager at GDIT. Here, you’ll enable the success of the most critical government missions and the growth of a meaningful career in Program Management.

MEANINGFUL WORK AND PERSONAL IMPACT

As a Business Process Manager, the work you’ll do at GDIT will be impactful to the mission:

• Extract and transform raw data into clean, actionable datasets using CSV exports and Excel, ensuring high data quality and accuracy.
• Partner with employees to capture user needs and translate them into clear, strategic recommendations for system enhancements and expanded capabilities.
• Serve as a key liaison, ensuring development teams fully understand business processes, priorities, and technical requirements.
• Prepare polished business metrics, reports, and infographics aligned with client’s standards, and continuously assess reporting tools to recommend capability improvements.
• Evaluate current knowledge‑management practices, identify best practices, guide implementation efforts, and monitor long‑term effectiveness and upkeep.
• Maintain and update system user documentation, training resources, and business processes
• Identify and propose improvements that streamline business processes—both manual and system‑automated—to increase efficiency and consistency.
• Deliver onboarding briefings, provide system training, and offer ongoing guidance to ensure employees effectively use tools and follow case‑management standards.

WHAT YOU’LL NEED TO SUCCEED

Bring your initiative and drive for innovation to GDIT. The Business Process Manager must have:

• Education: Bachelor’s Degree or the equivalent combination of education, technical certifications or training, or work experience.
• Experience: 5+ years of related experience
• Technical skills:
• Advanced proficiency in Excel and Tableau, including formula development and basic coding to enhance analytical capabilities.
• Data Validation experience
• Workplace compliance experience
• Skilled in creating clear, visually compelling infographics in Excel and Tableau aligned with core design best practices.
• Experience writing technical requirements and user stories to support workflow application development.
• Strong communicator with the ability to deliver briefings, provide instruction, and produce onboarding and user‑support materials.
• Experience conducting small‑scale business process analyses to identify integration and efficiency improvements.
• Proven ability to define, communicate, and implement metrics‑driven process improvements vetted by stakeholders.
• Experience recommending and facilitating the adoption of comprehensive, multi‑modal knowledge management practices.
• Security clearance level: TS/SCI with Polygraph
• Location: McLean, VA – on customer site
• US citizenship required

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.

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