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Why Join the Sikorsky Credit Union Team?

Sikorsky Credit Union has been named the #1 Credit Union in Connecticut for 6 years in a row. We are one of the largest credit unions in the state, with over $1 billion in assets, and we continue to grow!

If you are passionate about helping people achieve their financial goals and want to make a difference in the local community, we want to hear from you! We are looking for talented people to help us improve the banking experience for our valued members.

Working at Sikorsky Credit Union has its benefits. You'll enjoy an awesome work-life balance, competitive pay, and an excellent benefits package that includes paid-time off, medical/dental, 401K plan with company match, tuition reimbursement and more! Please check out the details below to learn more about this position.

General Summary:

The Mortgage Transaction Coordinator manages inbound and outbound contact with Credit Union members, branch staff, and Home Loan Consultants. This person acts as the "point of contact" with all stakeholders regarding loan status and missing documentation.

Key Essential Responsibilities:

1. Reviews loan requests and coordinates receipt of all necessary loan documentation from borrower(s) or designated branch employees.
2. Answers inbound loan status calls from borrowers and branch staff. Proactively communicates loan status and coordinates receipt of any missing loan documentation.
3. Manages all communication between borrowers, branch staff, and underwriting team. Effectively communicates credit union loan process flow and turn-time expectations.
4. Works closely across the organization with different teams to ensure proper levels of service.
5. Quotes interest rates and loan closing costs.
6. Promotes and maintains a positive work atmosphere by communicating in a manner consistent with professional standards to work effectively with members, co-workers, management and vendors.
7. Keeps abreast of industry developments including, but not limited to changes in regulations and technology.
8. Ensures adherence to company policies and procedures and Banking/Credit Union Regulations.
9. Performs additional duties as required.

Essential Skills, Knowledge and Requirements:

1. High school diploma or equivalent. Bachelor's degree preferred.
2. A minimum of 2 years' real estate lending experience working as a mortgage loan processor, underwriter, loan officer or loan officer assistant. Must understand mortgages and home equity loan program guidelines, workflow, disclosures as well as underwriting and processing standards.
3. Must be able to successfully complete the registration process as a mortgage loan originator (MLO) with the Nationwide Mortgage Licensing System and Registry (NMLS). The ability to annually renew and maintain registration throughout employment.
4. Strong communication skills, proven customer service skills with excellent organizational and prioritization skills.
5. Self-motivated with excellent interpersonal skills with the ability to effectively work across the organization and with members.
6. Experience using Loan Origination Systems and Microsoft Office.

Sikorsky Credit Union is an equal opportunity employer that is proud of its commitment to diversity and inclusion. Therefore, we welcome applicants from all communities, including age, color, ethnicity, familial or marital status, gender identity or expression, language, national origin, physical or mental disability, military or veteran status, race, religion, sexual orientation, and socioeconomic background.