Processor • clearwater fl
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The Receptionist is responsible for creating a warm, responsive interaction between the facility and customers, meeting specific administrative needs of residents and families, and providing the full range of administrative support to Directors. This position requires tact, sensitivity, and professionalism due to the constant interaction with residents and families to guarantee their satisfaction.
Essential Functions
· Retrieve and deliver all voice mail messages received during non-business hours.
· Provides data entry support to various departments, as needed.
· Serve as primary point of contact for visitors and nursing staff.
· Assist with copying, filing and related administrative tasks.
· Responsible for taking outgoing mail to the mailbox and distributing incoming mail to the appropriate employee mailboxes.
· Responsible for ordering office supplies and maintaining a clean and organized supply cabinet.
· Assisting with special projects.
Non-Essential Functions
· Perform other duties as assigned.
Professional Requirements
· Adhere to dress code, appearance is neat and clean.
· Complete annual education requirements.
· Maintain patient confidentiality at all times.
· Wear identification while on duty.
· Maintain regulatory requirements, including all state, federal and local regulations.
· Represent the organization in a positive and professional manner at all times.
· Comply with all organizational policies and standards regarding ethical business practices.
· Communicate the mission, ethics, and goals of the organization.
· Participate in performance improvement and continuous quality improvement activities.
· Attend regular staff meetings and in-services.
Qualifications
· Must possess, as a minimum, a high school diploma or its equivalent.
· Must have at least one (1) year experience in a clerical position, or successfully completed a secretarial science program from an accredited school/college.
Knowledge, Skills, and Abilities
· Must be able to read, write, speak, and understand the English language.
· Must possess the ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations.
· Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
· Must be knowledgeable of administrative practices, procedures, and guidelines.
· Must possess a cheerful personality and be able to work harmoniously with other personnel.
· Must possess the ability to minimize waster of supplies, misuse of equipment, etc.
· Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
· Must be able to follow written and oral instructions.
· Must be able to type a minimum of 35 words per minute and operate a word processor.
· Must be able to effectively use a 10-key calculator.
· Must have a working knowledge of computers, input/output/retrieval data, etc.
· Must not pose a direct threat to the health or safety of other individuals in the workplace.
Physical Requirements and Environmental Conditions
· Must be able to move intermittently throughout the workday
· Must be able to speak and write the English language in an understandable manner
· Must be able to cope with the mental and emotional stress of the position
· Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met
· Must function independently, have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies.
· May be necessary to assist in the evacuation of residents during emergency situations.
· Ability to exert up to 20 pounds of force occasionally or up to 10 pounds of force frequently or a negligible amount of force constantly to move objects
· Ability to sit for long periods of time
Ability to work at a production rate pace to meet deadlines as communicated by Administrator
Paid Time Off (PTO)
https://info.flclearinghouse.com
