Job Description
The Procurement Specialist I is responsible for the operational support of our procurement program teams driving value to our clients through transaction and sourcing processes and working towards delivering our clients with visibility and insight into their services spend.
- Operational support of the procurement process and driving value to our clients through the delivery of visibility and Insight Into services spend.
- Triage incoming requirements to determine the most appropriate engagement type.
- Assist client with establishing or extending Statements of Work (SOW) and associated resource assignments.
- Confer with suppliers to gather required information, to include price, delivery schedules and key project terms.
- Manage primary customer support activities including quality review of service provider and timekeeping and milestone tracking activities via the VMS tool, or other applicable technology.
- Develop, maintain and influence relationships with the client, as well as within AGS.
- Manage client expectations through timely feedback and proactive communication.
- Identify risk situations and coordinate with management.
- Assist in collection of data related to the performance of suppliers.
- Structure and distribute Requests for Information (RFIs) to gather supplier qualification data and information.
- Process focus to ensure that client expectations and SLAs are being exceeded.
- Field questions from clients and handle or escalate as appropriate.
- Maintain and update monthly activity and performance reports including program audit reports, SOW/project activity reports, invoice reports, etc.
- Constant and professional interaction via email and phone with client, suppliers, and other partners.
- Engage internal stakeholders to understand business objectives and desired outcomes for technology enhancements.
- Ensure all projects are closed in the system when notified of an end of engagement; ensure security department is notified of end of assignments, if applicable.
Qualifications
- Experience in high volume coordination activities.
- At least one year of customer-facing / service provider experience, in any industry.
- Consistently exhibits excellent verbal and written communication skills.
- Advanced analytical and problem-solving skills.
- Strong documentation and follow-up skills.
- Able to stay organized and manage time effectively.
- Strong knowledge of MS Office tools, VMS and/or e-Procurement tools and PC skills.
- Ability to work independently, with some direction.
- Competent demonstration of the Source-to-Pay process lifecycle.
- Able to interpret procurement data and make high level recommendations.
- 1-3 years of procurement process-related experience.
- Bachelor’s degree preferred.
Additional Information
Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
- Medical, dental & vision
- Hospital plans
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Employee Assistance Program
- Tuition Assistance
- Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave
At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for accommodation options.
In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.