Program analyst • berkeley ca
The following are the duties of this position at the full working level.If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to le... Show more
Job Title: Program Manager, Senior.Duration: 10 months on W2 Contract.Demonstrated technical program management experience in fast-paced work environment.Technically oriented and able to digest and... Show more
The following are the duties of this position at the full working level.If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to le... Show more
Program Manager (Meal Program).Insight Housing's Meals Program includes the longest running free, weekday Community Meal Program in the City of Berkeley along with meals provided in our men & women... Show more
The PopHealth Learning Center ("Learning Center") is a California Social Purpose Corporation (SPC) committed to transforming how health care is delivered and experienced across California, with a f... Show more
Envision Schools seeks a Program Specialist to support Special Education and Intervention systems that meet the needs of students so they graduate prepared for success after high school.Who We Are ... Show more
Job Title: After School & Summer Tennis Coach.Part-time (2–4 hours per week).At least High School or equivalent .Monday–Friday between 1:00 PM–5:00 PM.September through the school year.Summer C... Show more
Tenancy Sustaining Services Program Coordinator.The TSS Program Coordinator provides Tenancy Sustaining Services designed to help older adults maintain housing stability, strengthen independence, a... Show more
The Organization  The PopHealth Learning Center (“Learning Center”) is a California Social Purpose Corporation (SPC) committed to transforming how health care is delivered and expe... Show more
Summary: The main function of a non-IT project manager is to plan, direct, or coordinate activities in such fields as engineering, research and development, financial systems and product roll-out, ... Show more
A description of the business units can be found at.Position(s) are to be filled in following area:.Review the additional information below for further details. Show more
Salary Position Type Full-Time Category Program Management.Reading Partners is changing the education landscape.We are a leader in working to solve the literacy crisis in our country by leveraging ... Show more
Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of ... Show more
First Place For Youth-Join Our Team Video!.Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact... Show more
Role </b> Project / Program controller<br /> <b>Location </b> Oakland, CA<br /> <b>FTE</b></p> <p style="text-align:start; text-inde... Show more
WSP is seeking a Senior Program Director for our Power & Energy Program Management Office.The successful candidate is preferred to be located in the Northeast region with the ability to travel to a... Show more
Proven experience in project management, including project planning, execution, and control.Excellent communication (verbal & written) and stakeholder management skills.Hands on with onsite-offshor... Show more
Program Director - CIP Berkeley.The College Internship Program (CIP) is a national transition program supporting young adults ages 1826 with autism, ADHD, and other learning differences.For over 40... Show more
Attention ABA Program Supervisors!.Are you passionate about making a real impact in the lives of individuals diagnosed with Autism and their families? Join us at ABA SHINE, where we prioritize not ... Show more
The City of Richmond is seeking a dedicated and experienced Literacy Program Manager to support Richmond's Literacy for Every Adult Program (LEAP), a program of the Richmond Public Library within t... Show more
The average salary range is between $ 67,246 and $ 112,518 year , with the average salary hovering around $ 85,013 year .
The average salary range is between $ 66,163 and $ 122,707 year , with the average salary hovering around $ 86,753 year .
Job Description
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Serves as the resident expert on telephone performance objectives and indicators. Provides analysis of performance indicators and objectives such as Services Provided, Handle Time, Average Handle Time (AHT), Available Time and Transfer Data. Identifies improvement opportunities and recommends solutions in response to performance deficits.
Analyzes adherence to schedule by application and makes recommendations to management regarding improvement opportunities, such as the need to balance competing workloads or change tours of duty.
Takes an active role in creating and developing the Fiscal Year Work Plan and period schedules for the operations. Analyzes workflow issues, projects staffing needs, and advises management on work plan and scheduling issues. The Systems Administrator also provides technical and administrative support to lower graded systems analysts and all levels of management within the call site.
Provides input to management as to budgetary requirements for toll-free telephone systems.
Standard Position Descriptions (SPD): PD94752 Visit the IRS SPD Library to access the position descriptions.
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