Program analyst h1.location_city

Job Description

At Express Oil Change & Tire Engineers, we are actively seeking top level, hands-on management candidates with a desire to grow into key leadership roles. As a Manager in Training, candidates will complete all levels of training while serving customers and learning all aspects of the Store and the Company. Our Management Training Program offers significant management and sales experience coupled with the opportunity to work for the pre-eminent automotive maintenance provider leading our industry through excellence, innovation, and growth. We encourage those interested in learning to truly manage a business as part of our accelerated leadership development track to apply today.

Responsibilities include (but are not limited to):

• Consistently creating results for customers, teammates and the company
• Responsible for ensuring the customers are greeted courteously and receive a high level of customer service
• Scheduling service appointments and answering questions in person and on the telephone
• Consulting customers on their service needs and keeping customers updated on the progress of their vehicles
• Providing the customer with a positive experience
• Ensuring our company’s high level of expectations are met, maintained, and exceeded
• Involvement in every aspect of the store operation
• Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers
• Ability to step in when necessary to take on additional duties

Qualifications

We are looking for:

• High level of motivation with hands-on management skills
• Top-notch customer service skills with a desire to build long term trust and relationships with our customers
• Effective communication and interpersonal skills
• Automotive experience helpful but not required

Additional Information

All information will be kept confidential according to EEO guidelines.

Physical Requirements:

• Prolonged periods of standing, stooping, and bending
• At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
• Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

Available Benefits While we realize you work for a paycheck, we also understand how important medical, dental and other benefits are to your quality of life. Which is why we offer a selection of excellent benefits — some paid for by the company, some paid by the employee and some with cost-sharing arrangements — to ensure you get the protection and peace of mind you need and deserve. These include: HEALTHCARE We offer medical, mental, dental, vision and secondary medical insurance options so you can get the coverage that meets your and your family’s needs. Learn more about the health care pricing associated with our Benefit Plan. LIFE INSURANCE We provide basic and supplemental options so if you want to choose this financial protection for your family, you can. PAID TIME OFF Work-life balance is important for everyone. With that in mind, we offer paid time off so our valued employees can take time away from work. 401k match To help you get ready for retirement, we offer 401(k) options as well as a competitive company match. Disability Insurance This valuable insurance can give you peace of mind that if you become unable to work due to disability, you’re covered. Short- and long-term options are available. Flexible Spending Accounts Flexible spending accounts offer you a smart option for saving money on eligible healthcare and daycare expenses.