Description
Program Manager
Pay: $25.00
Fulltime
Monday to Friday
Temp to hire Opportunity
Job Purpose: To act as support for the Program Management Team. Must have good communication
skills, both verbal and written. Essential to maintain a positive attitude with sensitivity to the customer’s
needs at any given moment.
Primary Duties and Responsibilities:
1. Respond to all PM requests.
2. Accurately inputs, updates, and maintains customer orders into the company ERP system.
3. Ensure all commitments made to customers are met and notify PMs if delivery promises cannot
be fulfilled well in advance of customers’ expectations.
4. Monitor inventory levels to ensure raw materials are available to prevent shortages, collaborating with procurement, stockroom, and manufacturing to meet customer demands and
deadlines efficiently.
5. Provide PMs with up-to-date information. Interface with all internal departments as necessary to ensure accurate, timely information is provided to the customer
6. Work with Account Managers and PMs that are assigned to the account, reporting on the production status and any production issues.
Respond to and resolve all inquiries from customers and /or internal departments.
Knowledge and Skill: Knowledge of sales, customer service, manufacturing, and ISO processes. Effective
communication and writing are required.
Work experience requirements: Two 2+ years of prior job-related experience.
Education & Certification Preferred: High School
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Program manager
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