Program assistant Jobs in San Mateo, CA

Assistant Program Director

Salary Range $77,000.00 - $80,000.00 Salary/year Job Shift Day Education Level Graduate Degree

Position Title: Assistant Program Director (APD) Program/Dept: REACH/FSP Reports to: Program Director II of FSP/REACH Classification: Regular, Full Time, Exempt Shift: Monday - Friday 9 to 5pm with rotating on-call

About Us: Caminar is a leading behavioral health organization that supported over 48,000 youth and adults across six counties in Northern California and the San Francisco Bay Area last year. Caminar's mission is to build strength and stability through comprehensive mental health and substance use treatment and wrap-around services delivered through evidence-based, whole-person care. The organization was founded in 1964, and our vision is to be a BEACON of SAFETY, COMPASSION, and FULFILLMENT, supporting all those in our communities who need it most.

Caminar values diversity. People of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities are welcome here. To learn more, please visit

Position Description: Under the supervision of the Program Director II of FSP/REACH, the Assistant Program Director (APD) will assist managers with support and supervision of direct service staff. APD's will assist with completing assessments, providing individual family and group therapy, training staff and reviewing documentation, including progress notes and treatment plans. APD will provide support and assistance as necessary to psychiatrically disabled individuals living in or in transition to the community.

Supervisory Responsibilities: Direct reports as assigned by Program Directors.

Essential Duties & Responsibilities:

• Complete comprehensive clinical assessments.
• Conduct individual and family therapy to assigned clients utilizing evidence-based practices.
• Facilitate psychoeducational groups utilizing evidence-based practices, including DBT Skills Groups and Harm Reduction.
• Assist with the training, review, and approval of progress notes, treatment plans, assessments, and annual paperwork for staff.
• Supervisor of the Day will respond to medical emergencies, voluntary hold and involuntary holds, client crises, and other critical incidents. Supervisor of the Day will coordinate appropriate details, will call appropriate law enforcement/medical first responders in relation to the incident, and be the liaison with the first responders, and ensure a critical incident report is completed within 24 hours.
• Assist with the onboarding and training of new employees.
• Provide crisis management support including initiating 5150's and utilize de-escalation techniques whenever possible to defuse a situation and keep clients and staff safe.
• In team meetings, contribute to the development of individual treatment and behavior plans.
• Assist Program Directors in providing coverage and case management services for clients when scheduling/staffing levels necessitate.
• Provide direct service support with Program Directors as assigned with 1:1 supervisions, team meetings, and other management related duties and responsibilities.
• Document in a timely manner according to agency, County, and Medi-Cal billing and quality assurance requirements.
• Work closely with DCM and QA Director to ensure all documentation and services performed meet Federal, State and County guidelines.
• Ensure that medical record documentation is properly maintained, stored, and kept confidential.
• Participate in quarterly CARF chart audits.
• Drive own or agency vehicle to treatment destinations, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
• Perform all job functions in cooperation with the supervisor, other staff on the case management team, and other service providers involved in the treatment effort, including sharing information regarding all important interventions.
• Participate in staff meetings and attend other meetings including leadership meetings as assigned.
• Attend and participate in regularly scheduled weekly and clinical supervision sessions.
• Attend and complete trainings as assigned and in a timely manner.
• Complete and submit accurate time sheets and absence reports to program management in a timely manner.
• Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
• Promote within the agency and with the general public the philosophy and practice of social rehabilitation.
• Actively nurture and advance the cooperative, harmonious and teamwork oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization's mission, philosophy, policies and procedures.
• Perform other related duties, responsibilities and special projects as assigned.

Qualifications:

• Must be passionate about Caminar's mission.
• Candidates must be registered with the California Board of Behavioral Sciences (BBS) (AMFT, ASW, APCC etc.); licensed supervision hours available.
• MA/MS in mental health/social work related field.
• Minimum one year experience completing Medi-Cal documentation strongly preferred.
• Minimum two years of demonstrated work experience providing case management services to SMI/DD is strongly preferred.
• Demonstrated knowledge of CARF accreditation process.
• Knowledge and demonstrated ability to implement the following evidence-based models: Psychosocial Rehabilitation, ACT Model, Full Service Partnership, Harm Reduction, Housing First, and Motivational Interviewing preferred.
• Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required. Experience with Human Service Information Systems strongly preferred. Experience managing web based time and attendance and staff training and development system strongly preferred.
• Ability to maintain a high level of confidentiality, a professional demeanor and to represent the organization in a positive manner at all times.
• Must demonstrate acceptable level of maturity, good judgment, and emotional stability.
• Problem solvingidentifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Customer Servicemanages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
• Oral and written communicationspeaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
• Quality managementlooks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Planning/organizingprioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Adaptabilityadapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependabilityis consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and securityactively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
• Must be a dynamic self-starter with demonstrated ability to work independently on special projects.

Position Requirements:

• Physical: Occasionally required to push/pull objects up to 50 lbs., and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods.
• Sensory : Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
• Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
• Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
• Equipment: Frequently required to use a computer, phone, and fax machine.

Essential Requirements:

• Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.