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Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

The Senior Operations Manager is a strategic leader responsible for driving operational and financial excellence across the organization. This role oversees budget planning and monitoring leads process and quality improvements and ensures alignment with financial tools such as OnePlan and Hyperion. The successful candidate will foster a culture of continuous improvement agility and collaboration while supporting the organizations customer-centric and innovative goals through data-driven decision-making and effective training programs.

Duties and Responsibilities :

Budget Management

Lead quarterly budget cycles ensuring timely and accurate preparation review and submission aligned with corporate standards.

Collaborate cross-functionally to develop long-term financial forecasts and identify risks and opportunities.

Ensure consistency and reconciliation between OnePlan and Hyperion systems maintaining clarity in budget targets and baselines.

Communicate budget expectations effectively engaging stakeholders throughout the planning process.

Budget Monitoring

Conduct regular financial reviews using Hyperion extracts to identify variances and recommend corrective actions.

Drive cost optimization initiatives including Azure savings reviews and Vega platform efficiencies.

Deliver clear actionable financial performance insights to senior leadership.

Operational Excellence

Champion quality and process improvement initiatives that meet or exceed internal and external standards.

Ensure security compliance across operations adhering to relevant frameworks and regulations.

Oversee the One Pager Process for timely and effective communication of operational updates.

Lead PI Planning sessions aligned with SAFe (Scaled Agile Framework) principles driving agile transformation.

Integrate custom-funded projects with core operational processes to ensure seamless execution.

Metrics Tracking and Reporting

Manage and enhance PowerBI dashboards for real-time tracking of key operational and financial metrics.

Monitor milestone achievements across major initiatives and report progress to leadership.

Provide data-driven updates and recommend strategic actions based on performance trends.

Process Improvements and Change Management

Lead process improvement efforts using Azure DevOps Services (ADS) and OnePlan to boost efficiency and effectiveness.

Implement robust change management practices to support adoption of new tools and processes.

Conduct scenario planning to evaluate the impact of proposed changes and inform strategic decisions.

Continuously align operational processes with best practices and organizational goals.

Training and Development

Design and deliver process-based training programs to build team capabilities and ensure compliance.

Facilitate SAFe-specific training to support agile transformation and empower teams with necessary tools.

Evaluate training effectiveness and adapt programs to meet evolving organizational needs.

Required Skills & Experience :

Proven leadership experience in senior operations management within a complex large-scale environment.

Expertise in budget management and financial planning using tools such as OnePlan and Hyperion.

Strong analytical skills with proficiency in PowerBI Azure and Azure DevOps Services (ADS).

Demonstrated success in leading process improvement and change management initiatives.

Deep understanding of SAFe principles and PI Planning processes.

Experience maintaining quality and security compliance in operational settings.

Exceptional communication stakeholder engagement and leadership capabilities.

Preferred Skills & Experience :

Bachelors degree in business operations management finance or related field.

Professional certifications such as SAFe Lean Six Sigma.

Experience in the Utilities & Energy sector or a technology-driven organization.

Familiarity with scenario planning and strategic forecasting methodologies.

Track record of fostering inclusive agile and customer-focused team environments.

Education :

Bachelors degree in related field or equivalent experience.

Physical Demands :

This is a typical office job with no special physical requirements or unusual work environment. Travel up to 20% of the time.

Benefits Info :

This position also includes a competitive benefit package including; financial social health and wellbeing programs paid vacation 401k matching employee stock purchase program hybrid work schedule and more!

The successful candidates starting salary will be determined based on permissible non-discriminatory factors such as skills and experience and may vary by location. Liberty Lake WA : The base salary is $125000 $215000. This position is eligible for our annual bonus program.

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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences dont perfectly align with every requirement we encourage you to apply the end you may be just who we are looking for!

The successful candidates starting wage will be determined based on permissible non-discriminatory factors such as skills and experience.

Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply please contact a recruiting representative at 1- or email .

Itron is transforming how the world manages energy water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency build resilience and deliver safe reliable and affordable service. With edge intelligence we connect people data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world :

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 125000 - 215000