Program associate Jobs in St Louis, MO

divh2Associate Operation Specialist/h2pCome join our team as an Associate Operation Specialist supporting energy efficiency programs in St. Louis, Missouri. The Associate Operation Specialist will work with a cross-functional team of program management, finance, technical, and marketing personnel. You will be responsible for the preparation and submission of weekly invoices, report generation and reconciliation, updating monthly presentations for our client and managing and reviewing project applications. Additionally, you will work with IT and Delivery teams, maintain organized records, and identify inefficiencies in the current invoice process to suggest improvements. This role will interface with manufacturers, retailers, Trade Allies, customers, engineers consultants, and reviews project application forms and submittals to ensure compliance with program policies and procedures./ppWhy You Will Love Working Here/pulliQuality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs/liliInvestment of the community: Donation matching, volunteer opportunities/liliInvestment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning/li/ulpWhat You Will Be Doing: As an Associate Operation Specialist, you will work with all levels of our team, including our program managers, program operations manager, field inspectors, and IT support group. You will provide a variety of administrative support to ensure our various rebate programs meets goal. Other responsibilities include:/pulliProvide support for field-based staff and a network of participating Trade Allies/liliMaintain ongoing communications with participating contractors, customers, and consultants./liliClarify and resolve/escalate customer/contractor concerns related to program participation, as necessary./liliReview project application forms and submittals./liliReview technical specifications, calculations, and cost estimates for energy efficiency projects./liliAssist technical teams to ensure QA/QC standards for the program are met./liliPerform energy savings calculations for prescriptive energy efficiency measures and upload records into program database./liliProcess program incentive payments per established policies and procedures./liliCoordinate with or follow up on program quality control activities such as inspections and customer surveys as appropriate./liliData entry as part of our invoice process and program forecasting/liliCreating Excel formulas, pivot tables, and macros on a daily basis/liliResponsible for invoicing and reporting processes, performing QA reviews with project managers, and submitting for client approval./liliMonitoring program metrics and identifying and evaluating trends in the data/liliMaintaining and updating shared files, resources, and program documents/liliLearning, maintaining, and updating process workflows and team manuals/li/ulpWhat we need you to have (minimum qualifications):/pulliBachelors Degree/liliProficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)/li/ulpWhat we would like you to have:/pulliDemonstrates the ability to work independently and takes ownership of processes./lili1+ years of experience developing, designing, or administering successful operational processes; or experience managing operations for consulting projects for utilities, state energy offices, state/local governments, and/or regional non-profits/liliDemonstrated success operating in complex cross-functional teams to achieve high levels of production, meet tight deadlines, and deliver compliant quality work products/liliAbility to communicate effectively, written and verbally, with clients and colleagues at all levels/li/ulpWorking at ICF/ppICF is a global advisory and technology services provider, but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future./ppWe can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy./ppWe will consider for employment qualified applicants with arrest and conviction records./ppReasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations./ppPay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position./ppThe pay range for this position based on full-time employment is:/pp$55,665.00 - $94,631.00 Nationwide Remote Office (US99)/p/div