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Job Title:
Volunteer Program Coordinator
Department:
James | Patient Experience
Job Description
The Ohio State University Wexner Medical Center Volunteer Services department is responsible for the recruitment, screening, orientation, scheduling, management, and recognition of more than 1,100 community adult and college student volunteers annually. The department develops and supports meaningful roles for volunteers that will enhance the experience for patients and visitors at University Hospital, Ross Heart Hospital, Dodd Rehabilitation Hospital, Harding Hospital, Brain & Spine Hospital, University Hospital East, and Ambulatory sites. This position supports the implementation and coordination of projects and services that promote a positive volunteer experience and volunteer satisfaction. A key member of the Volunteer Services team, this position collaborates with department staff on projects including applicant tracking, initial and on-going compliance, communication and recognition.
Minimum Requirements
Bachelor Degree in Human Resources, Communications, Social Services or related; or an equivalent combination of education and experience.
Up to 2 years of relevant experience preferred.
Demonstrated interpersonal and customer service skills necessary to establish and maintain positive relationships with diverse volunteer force and internal and external customers required.
Experience in database utilization to include data input, on-going management, and reporting required.
Experience with project planning and implementation desired.
Knowledge of office practices and procedures and experience with Microsoft Office required.
Career Roadmap Level: S1
Explore our extensive benefits
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Work-life: Flexible and remote work arrangement opportunities where applicable, childcare program, and access to educational, athletic and cultural events. Retirement: State pension and alternative options with competitive employer contributions, as well as optional supplemental plans. Health: Medical, dental, vision and prescription coverage, life insurance, flexible spending accounts and wellness programming. Time off: Paid vacation and sick time, parental and medical leave plus 11 paid holidays. Short and long-term disability options also available. Financial: Tuition assistance for employees and their dependents, adoption assistance and discounts with preferred vendors and university partners. Wellness: Lifestyle spending account, employee assistance program, health reimbursement account, and employee wellness program.