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Program Coordinator

SP Simulation Educator

Academic Affairs

WVSOM Main Campus, Lewisburg, WV

37.5 hours

Non-Exempt

The Program Coordinator/Standardized Patient (SP) Educator supports the mission, goals, and objectives of the Clinical Evaluation Center (CEC) by collaborating with SP Simulation Program staff to ensure best practices are upheld in all simulation activities. This role combines expertise in SP training and performance evaluation with a range of complex administrative responsibilities. These include working with students, faculty, and SPs in accordance with established departmental policies and procedures.

Key responsibilities include managing and using learning management systems, coordinating the hiring and onboarding of Standardized Patients (SPs), supporting their training, assisting with performance evaluations and feedback, overseeing hallway proctors during events, and helping maintain exam materials and related databases. The role also supports routine activities involving students, faculty, staff, residents, and other stakeholders. Flexibility to work occasional evenings and weekends, with advanced notice, is expected of all CEC employees. This position reports directly to the SP Simulation Manager.

This is a full-time non-classified position with full state benefits and is non-exempt from FLSA provisions regarding overtime. Minimum starting salary is $42,900, commensurate with education and experience applicable to the position. Not all activities of this position occur within the confines of an 8:00-4:30 schedule and requires occasional evening and weekend scheduling.

This position has been designated as Essential. This means that when WVSOM is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover and continue operations at WVSOM.
Applications are considered confidential and references are not contacted until later in the search process. The search committee will begin its review of applications upon receipt and the search will remain open until the position is filled.
West Virginia School of Osteopathic Medicine is an equal opportunity employer.

Business/ Technical/Vocational School

Education and ExperienceAn equivalent combination of relevant and recent experience and training which provides the required knowledge, skills and abilities may be considered.

• Bachelor’s degree
• Office management or administrative experience; 1 year
• Customer service experience, 1 Years

• Opportunity to obtain the Certified Healthcare Simulation Educator (CHSE) credential within 3 years of employment
• Opportunity to complete ASPE Methodology Course Certificates within 3 years of employment

• Higher Education experience
• Experience in Human Patient Simulation
• Knowledge of Learning Management Systems
• Knowledge of medical terminology, and medical conditions

• Proficiency in Microsoft Office applications including Word, PowerPoint, and Excel.
• Must work well with the public, students, community physicians and staff, and have the ability to handle confidential and sensitive material.
• Thorough knowledge of correct English, grammar, spelling, punctuation, and sentence structure and excellent proofreading skills.
• Must have the ability to communicate clearly and in a professional manner in any capacity. Ability to coordinate and prioritize many different tasks, set deadlines and complete projects in a timely manner.
• Organizational and time management skills required to manage multiple projects, reports, requests, and work load.
• Carry out assignments without detailed instructions.
• Knowledge of principles, problems and methods of public administration, including organization, personnel and fiscal management.
• Excellent proof reading skill and the ability to compose clear and concise reports.
• Ability to establish and maintain excellent cooperative working relationships.
• Ability to learn and to apply effectively the policies, procedures and guidelines affecting the position and work unit to which assigned, as well as the institution.
• Ability to work outside of normal business hours as needed and requested.
• Ability to work independently.
• Ability and willingness to complete ASPE Methodology Coursework Certificates and obtain Certified Healthcare Simulation Educator Credentialing.

General Duties and Responsibilities

• Program Lumeto for all virtual events, troubleshoot with students, run reports, course and data entry.
• Program SimCapture for SWC EHR Family Medicine assignments, proctor assignments and track completion.
• Review case demographics and SP limitations to appropriately assign SPs for each case and confirm for all SP Simulation Events.
• Assists with setup of EHR, Telehealth, X-rays, OtoSim, iPads, and other platforms needed for SP Simulation Labs.
• Initial troubleshooting for student log in issues, student and SP station computers, iPads, Inter Rater Laptop Stations.
• Assists with the development, creation, editing and formatting of all exam materials including SP cases, schedules, sign-in sheets.
• Update CEC case database following every SP Simulation Event.
• Designs, creates and publishes Quarterly SP Newsletter.
• Assists with preparing reports and SP cases for OSCE Task Force Meetings.
• Assist with development, coordination and facilitates SP Trainings.
• Provide SP encounter reviews as assigned by SP simulation manager
  • Requires facilitation or participation in training
  • Provides feedback on accuracy of portrayal and accuracy of grading

• Provide coverage for SP roles during events when needed.
• Train and oversees hallway proctors as needed.
• Assists as needed with SP information database entry, timesheet entry and invoicing.
• Assist with events that occur within the Clinical Evaluation Center, which will require evening and weekend scheduling as needed.
• Completes SP inter rater consistency comparisons.
• Communicates with Clinical Sciences Department or Office of Institutional Effectiveness as needed to obtain needed accreditation material.
• Participate and present at National conferences and other professional development sessions to enhance job performance.
• Maintains SSH Certified Healthcare Simulation Educator Credential
• Other related duties, as assigned.

Yes

WVSOM requires official transcripts of your highest degree earned and/or the degree in which qualifies you for the position. WVSOM requires these transcripts prior to an offer of employment, and we do recommend you send those to WVSOM once you have been selected for an interview. A transcript is official if it bears the authorizing signature and the official seal of the issuing institution and is sent directly by the school or college to the Office of Human Resources. Should your college or university provide this information electronically, we would ask that you submit that to Sherri Miller – HR Coordinator at smiller@osteo.wvsom.edu.

https://careers.wvsom.edu/postings/3435