Process new referrals in the manor best fitting the needs of the referral source and in alignment with pending management and intake processes.
Offers and / or confirms a same day appointment and / or t...[show_more][last_updated.last_updated_30]
Program Manager (Spacecraft)
Impulse SpaceRedondo Beach, CA, US
[job_card.full_time] +1
[filters_job_card.quick_apply]
This role is responsible for ensuring cross-functional alignment, timely delivery, and efficient execution across hardware, software, testing, and operations teams — owning schedules, managing risk...[show_more][last_updated.last_updated_30]
[promoted]
[new]
Program Management Support
BryceTechEl Segundo, CA, United States
[job_card.full_time]
BryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense.
We specialize in systems engineering, advanced analytics, R&D pr...[show_more][last_updated.last_updated_less]
[promoted]
Education Program Coordinator
Tutor Me EducationLong Beach, CA, United States
[job_card.full_time]
Here at Tutor Me Education, we're on a mission to empower students and school districts across the nation by offering personalized and convenient tutoring services, whether it's in-person or online...[show_more][last_updated.last_updated_variable_days]
ASEP Program Leader
Conservation Corps of Long BeachLong Beach, CA, USA
[job_card.part_time]
[filters_job_card.quick_apply]
PLEASE READ THE ENTIRE POST ESPECIALLY THE QUALIFICATIONS! THERE ARE NO EXCEPTIONS TO THE QUALIFICATIONS, YOU •MUST •MEET ALL TO BE CONSIDERED FOR THIS POSITION.
Have a passion for working with child...[show_more][last_updated.last_updated_30]
[promoted]
Program Financial Analyst
Pacific DefenseEl Segundo, CA, United States
[job_card.full_time]
Due to the sensitive nature of our work, U.Location : El Segundo, CA; Nashua, NH.Pacific Defense is designed to support the DoD's disciplined movement to modular open standards.The company's approac...[show_more][last_updated.last_updated_variable_days]
Program Management Program Supervisor
SevitaLong Beach, CA, US
[job_card.full_time] +1
Sevita family, provides community-based services for individuals with intellectual and developmental disabilities.Here we believe every person has the right to live well, and everyone deserves to h...[show_more][last_updated.last_updated_1_day]
Program Scheduler
VITAS HealthcareTorrance, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
[job_card.full_time]
[job_card.job_description]
Key Responsibilities :
Process new referrals in the manor best fitting the needs of the referral source and in alignment with pending management and intake processes.
Offers and / or confirms a same day appointment and / or the appointment time that is as close as possible based on the request of the patient and / or referral source to ensure a timely admission.
Participates in morning check in meetings and activities as assigned, to review staffing / scheduling needs for the day.
Collaborate with Director of Admissions to ensure adequate, available resources are present in the admission scheduling tool throughout the work week.
Provides a concierge level of customer service in every interaction.
Cisco Phone System – must be logged in and “on ready” throughout the work shift, taking inbound calls whenever necessary.
Strong, professional communication and collaboration with Program Admissions, Care Connection Center Intake, and Sales teams for timely dispatching of all Admission visit resources.
Quality – Calls (audio / video) are recorded, monitored, and reviewed for training, quality and performance feedback and recognition purposes.
Supports Admissions team to exceed program goals.
Establishes a rapport and maintains an effective relationship with all internal and external customers.
Enters accurate information to support data integrity in computer applications.
Responds accurately to all questions received regarding services provided.
Escalates matters to Director of Admissions or Admissions clinical staff when assistance or clarification is needed.
Participates in ongoing training and development based on the changing healthcare environment.
Notifies Admissions / Sales Staff of all scheduled appointments per standards.
Utilizes Scheduling tools to effectively facilitate the scheduling / updating of appointments.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
QUALIFICATIONS
Experience
Required :
Two or more years related experience in medical terminology and / or in an administrative, business office, or call center environment.
Ability to attain goals in a fast-paced, dynamic environment.
Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers.
Superior ability to effectively communicate at all levels of the customer interaction to include both verbally and in writing to provide a concierge level of service.
Working knowledge of computers, internet access, and the ability to navigate within an automated systems and a variety of software packages, and type minimum 45 wpm.
Prior experience in working collaboratively with other functional leaders to drive action plans.
Must be highly organized and able to manage multiple responsibilities and work on various assignments simultaneously.
Model positive behaviors that are focused on supporting : integrity, valuing diversity, innovation, building relationships, customer focus and teamwork.
Ability to communicate tactfully with department heads, managers, coworkers and vendors to resolve problems and negotiate resolutions.
Education : Required :
Completion of high school or basic education equivalency required
Preferred :
Bilingual in Spanish / English a plus
Medical or business office education or training desired
Certification & Licensure :
None
Reasonable accommodations :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job