Program Support Specialist
ERG is a research and consulting firm that provides a wide range of support to federal, state, and commercial clients. ERG offers multidisciplinary teams with nationally recognized skills in engineering, science, economics, public health, informational technology, and communications. We hire people with the best minds and then provide them with a vibrant and flexible environment in which to develop their careers. The qualified individual must be highly motivated with the skills to prioritize, perform, and communicate effectively in a fast-paced environment.
ERG is seeking a highly organized and adaptable Program Support Specialist to support a complex, onsite federal program. This role will provide coordination across program operations, health and safety, quality assurance, and staff support. The ideal candidate thrives in a fast-paced, dynamic environment, communicates clearly and effectively, and consistently delivers high-quality work while supporting a diverse technical team.
Job Description
Support day-to-day program operations, scheduling, documentation, and coordination with federal and contractor teams
Work closely with the Program Management Office to facilitate program operations and functional tasks
Assist with onsite health and safety initiatives, including reporting, training logistics, compliance tracking, safety program support, and preparation for H&S inspections
Support quality assurance activities, including document control, QA review and tracking, and audit preparation
Serve as a staff liaison by supporting onboarding processes, workspace coordination, and general staff needs
Assist with meeting preparation, including agendas, notes, and action item tracking
Maintain organized program files, logistics, and operational resources
Provide responsive, professional support to clients and internal stakeholders
Qualifications and Skills
Bachelor's degree in a related field or equivalent relevant experience
Experience supporting federal programs, scientific teams, or onsite operations preferred
Strong organizational, communication, and multitasking skills
Familiarity with health and safety, quality assurance, or administrative coordination is a plus
Ability to work onsite daily and maintain a professional presence with federal clients
Excellent written and verbal communication skills
Comfortable interacting regularly with federal staff, contractors, and program leadership
$50,000 - $80,000 a year
ERG offers competitive salaries and excellent benefits, including health and dental insurance, life insurance, long-term disability, educational benefits, FSAs, a generous 401k plan, profit sharing, an EAP, 11-20 paid vacation days per year, 10 paid holidays per year, 56 hours or more of sick leave (based on the state you work in) per year (pro-rated for part-time) and more. The salary range for all positions depends on the years and type of experience.
ERG is an equal opportunity employer and complies with all applicable EEOC regulations. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual preference, national origin, disability, or status as a protected veteran.
If you're a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access ERG's online application process as a result of your disability. To request accommodation, please contact Human Resources via email at Resumes-Lex@erg.com or call (781) 674-7293.
ERG fosters a friendly, flexible work environment. ERGers are dedicated to serving clients who are committed to making the world a better place. We promote and recognize principles of fairness and respect in the work we do, the partnerships we foster, and the culture we value both within and outside of our organization.