Program specialist Jobs in Fairfield, CA

Monday, Tues, Wed, Friday - 9 - 5:30 Sat: 8-4:30 with Thursdays off 100% Onsite -TCU Corporate Offices in Vacaville, California. Candidates must live within a reasonable commuting distance of the communities served by Travis Credit Union, which include the following counties: Alameda, Colusa, Contra Costa, Merced, Napa, Placer, Sacramento, San Joaquin, Solano, Sonoma, Stanislaus, and Yolo. We are unable to sponsor or assume sponsorship of employment visas for this position. Candidates must have current authorization to work in the U.S. (no sponsorship available).
Summary: The Travis Credit Union (TCU) Funding Specialists are responsible for analyzing, verifying, and processing consumer loans within required time frames. This role ensures loan requests are in compliance with Credit Union and Regulatory guidelines. TCU's Funding Specialists meet department standards and ensure effective productivity and quality service levels are achieved. Profile:

• Analyzes and validates supporting documentation prior to processing consumer loan applications to prevent fraud and ensures quality control.
• Interprets approvals and/or conditions and verifies that all requirements have been met.
• Ensures loans are in compliance with all credit union and regulatory guidelines.
• Ensures quality service is provided at all times when communicating with members and internal/external business partners.
• Proactively monitors loan queues and service requests, ensuring timely responsiveness.
• Completes daily departmental functions such as running and reviewing reports.
• Provides assistance, direction and training to peers and internal business partners.
• Completes ongoing training, maintains up-to-date knowledge of Consumer Lending policies and procedures, and credit union products and services.
• Identifies opportunities to improve departmental processes to enhance efficiency.
• Administers functional area testing for myriad system upgrades and enhancements.
• Assists in all areas of Consumer Lending as needed.

Skills:

• Ability to navigate and process within multiple interdependent systems and tools.
• Ability to analyze and interpret a credit report.
• Ability to identify, communicate and advocate financial solutions that drive results.
• Ability to work in a fast-paced, team-oriented environment, and efficiently organize work priorities and accurately complete multiple tasks within strict timeframes with minimal supervision.
• Ability to use independent judgment and discretion when reviewing appropriate exceptions to the Credit Union guidelines.
• Ability to work independently and motivated to achieve goals with minimal supervision
• Ability to meet production standards.
• Effective, professional verbal and written communication skills.
• Proficient mathematical and analytical skills to include rate, ratio and percentage calculations.

Reporting and Experience:

• Reports directly to assigned Consumer Lending management.
• HS Diploma or equivalent.
• Levels:
  • Associate Funding Specialist: Minimum of 1 year consumer loan processing or equivalent loan processing work experience or minimum of 2 years of customer service or clerical work experience.
  • Funding Specialist: Minimum of 2 years consumer loan processing or equivalent loan processing work experience.

Compensation: Base hourly starting range is commensurate with experience.

• Associate Funding Specialist -Grade 8: $21.57/hour -$26.65/hour
• Funding Specialist - Grade 9: $23.49/hour -$29.01/hour

Our compensation philosophy considers various factors, including the scope and responsibilities of the position, as well as a candidate's experience, education/training, and key skills. Benefits: At Travis Credit Union, we prioritize the well‐being of our employees and their families by providing a comprehensive Total Rewards program that supports their health, welfare, and financial security. In turn, this enables our employees to focus on delivering exceptional service to our members and meeting the goals of the credit union. Eligible employees enjoy a robust benefits package, which includes:

• Competitive medical, dental, and vision insurance
• Mental health and wellness programs
• Employee performance incentive plan
• Merit-based salary increases
• 401(k) program with immediately vested employer match
• Generous holiday and vacation policies
• Exclusive TCU perks such as employee loan and credit card discounts

Travis Credit Union is an Affirmative Action Employer
EOE / Individuals with Disabilities / Veteran Status