Program Manager
SAICWashington, DC, USSAIC is seeking an experienced, results-driven Program Manager to lead the delivery of mission-critical Information Technology (IT) Operations and Maintenance (O&M) services supporting the U.De... Show more
Program supervisor • alexandria va
SAIC is seeking an experienced, results-driven Program Manager to lead the delivery of mission-critical Information Technology (IT) Operations and Maintenance (O&M) services supporting the U.De... Show more
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The average salary range is between $ 42,293 and $ 115,331 year , with the average salary hovering around $ 60,011 year .
Description
SAIC is seeking an experienced, results-driven Program Manager to lead the delivery of mission-critical Information Technology (IT) Operations and Maintenance (O&M) services supporting the U.S. Department of Health and Human Services (HHS). The Program Manager will be responsible for overall program execution, operational performance, financial management, customer engagement, and delivery excellence. This individual will serve as the primary interface with government leadership, ensuring the successful delivery of reliable, secure, scalable, and cost-effective IT services aligned with HHS mission priorities. The ideal candidate is a proactive, hands-on leader with demonstrated experience managing complex federal IT programs, leading multidisciplinary technical teams, driving continuous service improvement, and building trusted relationships with federal customers.
Oversee day-to-day O&M activities, including incident management, problem resolution, change management, release coordination, system monitoring, and operational support.
Ensure high system availability, reliability, security, and responsiveness to customer needs.
Drive continuous process improvements through ITIL-based service management practices, automation, and operational efficiencies.
Collaborate with technical leads to develop and implement strategies for system optimization, modernization, and technical debt reduction.
Ensure compliance with applicable HHS security policies, federal cybersecurity requirements, and agency-specific operational standards.
Support effective coordination between operations, cybersecurity, infrastructure, application development, and other technical teams.
Qualifications
Required Education and Experience:
Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.