Programmer analyst Jobs in Baltimore, MD

Req#:662703 Programmer Analyst

Monday-Friday 8:30-5

Hybrid/Remote *In the office 1-2 days a month on a regular basis. Additional days and weekends for Go Lives and Special Projects.

Johns Hopkins

750 E. Pratt St., 5th Floor

Baltimore, MD 21202

Position Summary: Johns Hopkins Health Systems is seeking an OnCore Business Analyst whose primary responsibilities are for the ongoing maintenance and enhancement of the OnCore Clinical Trials Management System and the eReg digital regulatory documentation system. This work will require regular collaboration with Research and IT Leadership to define the needs of the research system users, formulate appropriate solutions, and implement workflow and system changes. This individual will also be responsible for working with subject matter experts and leadership to complete workflow decisions, workflow documentation, and supporting policies. This position will also be involved in system maintenance configuration, testing, and documentation for the biorepository tracking system, OpenSpecimen.

Job Scope/Complexity: Typically understands project life cycle and has responsibility for sections of life cycle. Under guidance, responsible for full life-cycle of small and/or parts of a large project. Once priorities are set, perform tasks independently with regular process updates. Examples can easily be found in existing code, methods or online. Typically concepts used are simple and standard.

Job Responsibilities: The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

ANALYSIS AND REQUIREMENTS GATHERING

• Under guidance define business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues.
• Gather system requirements by meeting with clients and researching existing technology to understand the business requirements for new applications.

DESIGN AND DEVELOPMENT

• Develop detailed tasks by analyzing project scope and milestones for projects in order to ensure product is delivered in a timely fashion according to software lifecycle standards.
• Write functional/technical specifications by taking the provided system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions.
• Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solution for application development tasks. (verify if this statement means programming)
• Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve the support.

TESTING AND DOCUMENTATION

• Create and document test scenarios using the appropriate testing tools to validate and verify application functionality.
• Test all changes by using the appropriate test scenarios to ensure all delivered solutions work as expected and errors are handling in a meaningful way.
• Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references.

IMPLEMENTATION AND MAINTENANCE

• Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution.
• Monitor changes and resolve problems by responding to problems as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.
• Provide support by triaging and resolving issues to ensure prompt, effective service.

Required Education: Two years college course work or trade school required. Additional experience may be substituted for education.

Required Experience: One year of related work experience with computer systems and applications

Preferred Job Qualifications: Knowledge in the assigned application as well as the platform on which it runs.

• Knowledge in the assigned application as well as the platform on which it runs.
• Prior experience with CTMS systems, especially OnCore, or other Clinical Research support applications.
• Clinical research experience is also recommended.
• Three years of related work experience with computer systems and applications.

Knowledge, Skills, & Abilities (KSA’s):

• Must possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
• Must demonstrate critical thinking and analytical reasoning skills.
• Ability to work on multiple priorities effectively.
• Ability to prioritize conflicting demands.
• Ability to execute assigned project tasks within established schedule.
• Ability to work collaboratively in a team environment.
• Ability to communicate effectively in the service of users and colleagues.
• Writes and speaks clearly and concisely.
• Possesses sound documentation skills.
• Ability to maintain confidentiality.
• Must demonstrate exemplary customer service skills