Description
Job Overview: The Controller, General Ledger Accounting is a senior management role reporting to the Director, General Ledger Accounting and is responsible for the day-to-day oversight of the East Region’s General Ledger Accounting team. This position ensures the accuracy, integrity, and timely delivery of monthly financial statements, maintains strong internal controls, and executes departmental processes and procedures in alignment with the Global Client Accounting Shared Services vision.
The Controller serves as a hands-on leader and technical accounting expert who develops and supports the General Ledger Accounting team while collaborating closely with the Director and financial management leadership to deliver exceptional service to both the internal team and external clients. The ideal candidate is proactive, detail-oriented, and capable of managing complex accounting operations while driving execution, consistency, and continuous improvement. This role requires strong interpersonal, organizational, and communication skills to effectively build relationships, resolve issues, and ensure alignment across departments.
This a remote position eligible for residents of the following states: NC, SC
Your Responsibilities:
Manages and develops a team of General Ledger Accountants, including recruiting, onboarding, training, and performance evaluation.
Provides day-to-day leadership, guidance, and support to ensure workload balance, deadlines are met, and quality standards are maintained.
Supports the Director in developing and retaining high-performing, diverse talent and fostering an engaged, collaborative team culture.
Clearly communicates expectations, responsibilities, goals, and performance standards.
Conducts regular check-ins, one-on-one meetings, and provides ongoing feedback and coaching.
Identifies performance gaps and partners with the Director on development plans, coaching, or corrective action when necessary.
Promotes a culture of professionalism, accountability, cooperation, and continuous learning.
Oversee the preparation, review, and timely distribution of monthly financial statements in accordance with internal procedures, regulatory requirements, management agreements, and client expectations.
Reviews monthly financials for accuracy, completeness, and compliance; investigates and resolves variances as needed.
Ensure proper property and financial reporting setup in accordance with governing documents and company standards.
Partners with the Director to identify, recommend, and implement process improvements that increase efficiency, accuracy, and scalability.
Supports standardization of processes and workflows in alignment with global shared services and center-of-excellence initiatives.
Works closely with Financial Management leadership to strengthen collaboration and enhance the quality of financial services provided to clients.
Manages and develops a team of General Ledger Accountants, including recruiting, onboarding, training, and performance evaluation.
Provides day-to-day leadership, guidance, and support to ensure workload balance, deadlines are met, and quality standards are maintained.
Provides day-to-day leadership, guidance, and support to ensure workload balance, deadlines are met, and quality standards are maintained.
Skills & Qualifications:
Bachelor’s degree or higher in accounting required
Minimum of five (5) years of progressive accounting leadership or supervisory experience, preferably within property management, real estate, or shared services environments.
Residential property management experience preferred.
Ability to lead people, processes, and systems with a hands-on approach
Solid technical accounting skills
Advanced proficiency in Excel and Microsoft Office Suite
Strong financial acumen and analytical capabilities
Detail-oriented with strong organizational and deadline-management skills
Ability to operate effectively in a fast-paced, high-volume environment
Proven ability to prioritize, manage multiple deliverables, and meet tight deadlines
Effective written and verbal communication skills
Strong interpersonal skills with the ability to build relationships across teams and levels
Demonstrated commitment to service excellence
Bachelor’s degree or higher in accounting required
Minimum of five (5) years of progressive accounting leadership or supervisory experience, preferably within property management, real estate, or shared services environments.
Residential property management experience preferred.
Physical Requirements:
Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
Must be able to sit and stand for extended periods of time.
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
Must have finger dexterity for typing/using a keyboard.
Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
Capable of working extended hours, to include evenings, weekends and holidays as necessary.
This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties
What We Offer:As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:$110,000 - $120,000 / annually
Disclaimer Statement: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.
