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Last updated: 14 hours ago

Branch Operations Manager III

WillScotBakersfield, CA, US
Permanent

At WillScot, our team of nearly 5000+ people makes our company a.Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and comm... Show more

Strategic Sourcing Leader

Rain For RentBakersfield, CA, United States
Full-time

We are seeking a candidate to assist with the sourcing and purchasing activities related to all business components of Rain for Rent.The role, which is both strategic and tactical, will be integral... Show more

Medical Assistant

Pinnacle Treatment CentersBakersfield, CA, United States
Full-time

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.Aegis/Pinnacle Treatment Centers is a growing leader in addiction treatment services.We ... Show more

Clerical and Office Support

Partners PersonnelBakersfield, CA
Full-time

Draft correspondence and other formal documents.Plan and schedule appointments and events.Greet and assist onsite guests.Answer inbound telephone calls.Assist with purchasing materials.Perform all ... Show more

Graphic Designer

TradeJobsWorkforce93305 Bakersfield, CA, US
Full-time

Graphic Designer Job Duties: Prepares work to be accomplished by gathering information and ma... Show more

 • Promoted

Operations Manager

Gibbs Truck Centers - BakersfieldBakersfield, CA, US
Full-time

Want to join a successful company in Trucks, Trailer, Marine, Construction & RVs in Bakersfield? Company has been around for more than half a century,.Operations/Service Manager responsibilities in... Show more

 • New!

Bartender

Studio Movie GrillBakersfield, California, United States
Part-time
Quick Apply

At Studio Movie Grill, we’re all about movies and dedicated to making a real impact in the communities we serve.We’ve led the way in in-theater dining, transforming the movie-going experience.As we... Show more

Graphic Design/Graphic Artist

TradeJobsWorkForce93386 Bakersfield, CA, US
Full-time

Graphic Design/Graphic Artist Job Duties: Prepares work to be accomplished by gathering information and materials.Plan... Show more

 • Promoted

Customer Delivery Associate

Ewing Outdoor SupplyBakersfield, CA, US
Full-time
Quick Apply

We are looking for a Customer Service Associate/ Delivery Driver to provide excellent customer service for our business and distribute products promptly to our customers.You will represent our comp... Show more

Cardiometabolic Care Specialist I - P Bakersfield South CA

Novo NordiskBakersfield, CA, US
Full-time

The Cardiometabolic Care Sales Team is at the forefront of US sales efforts for Novo Nordisk’s robust cardiometabolic product portfolio, which includes world-class therapies for treating multi-morb... Show more

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Branch Operations Manager III

Branch Operations Manager III

WillScotBakersfield, CA, US
30+ days ago
Job type
  • Permanent
Job description

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work® and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.

As North America’s leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More.

ABOUT THE JOB:

The Branch Operations Manager (BOM) is responsible for ensuring the success of the branch operation. The Branch Operations Manager has responsibility and accountability for driving Safety, controlling costs, managing the branch operations workforce, and efficiently managing the inventory. Success will be accomplished through value driven execution that fully complies with WS policies and all relevant laws and regulations. The Branch Operations Manager will maintain excellent service standards, respond efficiently to customer inquiries, and strive for high customer satisfaction.

WHAT YOU'LL BE DOING:

Operations

  • Provides direct and indirect managerial oversight to branch operational employees to include, as applicable: Production Supervisors, Shop/ Yard Labor, Field Service, Dispatchers/ Transportation Coordinators, Drivers, Branch Coordinator
  • This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate.
  • Employs timely and clear communication to all branch employees
  • Utilize all internal systems to provide safe, timely, cost effective, high quality and efficient delivery of revenue activities.
  • Cost management through the oversight of ongoing maintenance, inventory and servicing of the fleet through efficient use of company resources (time, people, money, etc.)
  • Utilize forward looking planning tools and budgets; actively manages costs. This includes all activities necessary to manage/operate a branch.
  • Ensures timely and accurate work order, off rent/damage bill, inventory and purchasing compliance.
  • Ensures accurate and readily available parts, VAPS and other resources necessary to conduct efficient operations.
  • Collaborates with HR and leadership to effectively manage & develop the branch workforce, ensuring the right recruiting and workforce training strategies are in place to advance company goals. Assesses talent, implements employee development plans and creates and maintains a learning environment. Proactively seeks out top talent externally to maintain a robust pool of qualified talent.
  • Efficiently manages and utilizes all aspects of logistics including safety, resources, DOT, route efficiency.

Production

  • Ensures all off-rents are conducted within the determined timeline; units returned are thoroughly inspected for work order accuracy and capture any damage billing where appropriate. Relocates idle fleet and conduct work order assessment as required. Conducts fleet physical inventory counts at established frequencies.
  • Demonstrates an understanding of the Work Order system and the drivers that impact inaccuracies, develops a strategy to ensure variances are minimal by ensuring work orders for idle fleet are accurate.
  • Issue and track vendor purchase orders
  • Orders, receives, and distributes materials/VAPS to work teams/vendors on a timely basis to support unit completion requirements. Conducts parts and VAPS inventory counts.
  • Focuses on driving first-time quality and reducing service calls, communicates with shop personnel to conduct root cause analysis and creates permanent corrective actions.
  • Other duties as assigned.

Customer Service

  • Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities.
  • Ensure On Time Deliveries, Returns, Relocations and Service
  • Drives high levels of product quality (First Time Quality)
  • Commercial readiness through operations excellence.

EDUCATION AND QUALIFICATIONS:


Requirements:

  • High school diploma, GED, or 3 years of applicable experience
  • 5 years experience managing one or more direct reports in a service shop/manufacturing/building construction environment. OR 2 years of experience with WillScot
  • Experience managing a unit or departmental budget. OR 2 years of experience with WillScot
  • MS Office/Excel/Word/Outlook experience
  • Ability follow direction and meet deadlines in a fast-paced environment
  • Experience applying creativity to problem-solving
  • Build sustainable relationships and trust with vendors through open, proactive communication
  • Ability to effectively manage multiple, changing priorities in a fast-paced environment

Preferred:

  • Bachelors degree
  • Experience working with customers
  • Experience with Salesforce.com, SAP, Tableau, Hyperion, Teams/Zoom or Smartsheets.
  • Experience in areas including fleet management, logistics, inventory, dispatching building codes/permitting

Personal Characteristics

  • Lead by example through living our values:
  • Dedicated to Health & Safety
  • Committed to Inclusion & Diversity
  • Driven to Excellence
  • Trustworthy & Reliable
  • Devoted to Our Customers
  • Community Focused


This posting is for a(n) New Position.

Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed.

Base Wage Range: $94,800.00 - $132,700.00
Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission.

All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be found here. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.

We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.