Reliability [h1.location_city]

At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description : What is the role?

This is a Principal-level role, making you a key contributor to the Site Reliability Engineering function within Cotality. You will be a hands-on practitioner and a technical leader, providing guidance and deep expertise to our SR Engineers and other engineering functions. Your work will help lay the foundation for all the promises we make to our customers regarding the reliability, performance, and security of our products.

You will be responsible for driving operational excellence across the business. This includes designing and implementing technical solutions that reduce the operational overhead of keeping applications healthy, secure, and available for our customers. By curating observability data and insights, and finding opportunities for improvement through technical system analysis, you will create a compelling picture of the health of our production systems and gain influence across the business to collaborate on necessary changes. You will ensure our SRE team is a trusted partner to development and operational teams, helping them to understand and improve the reliability of the services they own and support.

Key Responsibilities :

• Drive the Next-Gen Application Analysis Program : Direct the evaluation of critical applications for stability and scalability, driving the strategic shift from manual auditing to AI-driven automated analysis that proactively identifies risks, technical debt, and architectural anti-patterns before they cause incidents.
• Principal-Level Remediation : Go beyond consultation by actively partnering with engineering teams to architect and implement resilient design patterns, harden deployment pipelines, and solve complex technical challenges that jeopardize product availability.
• Strategic Reliability Roadmap : Deliver high-profile, strategic enterprise-scale reliability initiatives that drive global impact, simultaneously enhancing external customer transparency and internal operational efficiency.
• Automation & Incident Intelligence : Champion the reduction of operational toil by building advanced tooling that empowers all facets of IT Service Management. Drive the shift from manual workflows to intelligent, automated remediation, ensuring that operational insights lead to permanent, automated fixes rather than recurring manual patches across our service landscape.
• SRE Evangelism & Culture Building : Act as a technical authority and mentor across the organization, breaking down silos to drive ownership of production systems, transforming "tribal knowledge" into accessible documentation, and embedding SRE best practices into the daily workflows of product teams.

Job Qualifications :

#LI-Hybrid

Annual Pay Range :

135,300 - 165,000 USD

Application Window :

This opportunity is expected to remain posted through the date identified below, subject to business needs.

Thrive with Cotality

At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.

Highlights include :

Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.

Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.

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