Sales Operations Analyst
The Sales Operations Analyst supports the sales organization by ensuring data accuracy, opportunity visibility, and actionable insights that enable effective pipeline management and revenue growth. This role owns Salesforce opportunity hygiene, prepares and analyzes data for sales pace calls, and proactively identifies and qualifies new sales opportunities using external market intelligence tools before handing them off to the sales team.
This role sits at the intersection of data, process, and sales execution and is critical to helping the sales team focus on the highest-value opportunities.
At API we take our culture transformation seriously! To help find the best fit for our positions and organization, we ask that you complete our 10-minute Culture Index Survey. Simply follow the link after submitting your application to help us use our interview time to dive deeper into your job behaviors and work history.
What You Will Do:
- Salesforce & Opportunity Management
- Sales Reporting & Pace Call Preparation
- Market Intelligence & Opportunity Identification
- Sales Team Enablement
- Outbound Customer Follow Up
What You Bring:
- Bachelor's degree in Business, Finance, Analytics, or a related field (or equivalent experience)
- 25 years of experience in sales operations, sales analytics, business analysis, or a related role
- Strong working knowledge of Salesforce.com (opportunity management, reporting, dashboards)
- Experience using market intelligence tools such as IIR, Hoovers, or similar platforms
- Strong analytical skills with the ability to translate data into clear insights and recommendations
- High attention to detail and strong data discipline
- Ability to work cross-functionally with sales leadership and frontline sales teams
Key Skills:
- Salesforce reporting and data management
- Pipeline and forecast analysis
- Market and account research
- Opportunity qualification frameworks
- Excel / Google Sheets (advanced)
- Clear written and verbal communication
- Ability to prioritize and manage recurring deadlines (e.g., pace calls)
Success Metrics (First 612 Months):
- Improved accuracy and timeliness of Salesforce opportunity data
- Increased confidence in pipeline and forecast reporting
- Consistent, high-quality pace call preparation
- Number and quality of qualified opportunities identified and handed off to sales
- Positive feedback from sales leadership and sales reps on data and insights
Physical Requirements:
- Ability to sit, stand, and walk within both office and production floor environments.
- Occasional lifting of up to 20 lbs.
- Visual acuity for screens and documents.
- Ability to wear PPE on the shop floor.
- Frequent use of hands for typing and document handling.
What We Offer You:
- Opportunity to learn from and contribute to a premier, global engineering team!
- Be part of leading-edge technology for the heat transfer industry
- Ability to impact customers across multiple industries
- Full health & welfare benefits, 401(k), PTO, and developmental opportunities!
- Salary: $65,000-$85,000 annually based upon education and experience
Equal Employment Opportunity Statement:
We are an Equal Opportunity Employer and comply with all applicable federal, state, and local fair employment practices laws. We do not discriminate based on any protected status.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact API Heat Transfer at (716) 684-6700 for assistance.