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Script writer • independence mo

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Service Writer Representative

Service Writer Representative

Master's TransportationKansas City, Missouri, United States
[job_card.full_time]
[filters_job_card.quick_apply]
Great culture, pay, benefits, and investment in your training and development.With Master's Transportation, you can be part of a fast-growing, innovative company. Our new company headquarters locate...[show_more][last_updated.last_updated_30]
SERVICE WRITER / 6A-2 : 30P

SERVICE WRITER / 6A-2 : 30P

Custom Truck One SourceKansas City, MO, United States
[job_card.full_time]
The Service Writer plays a crucial role in our Truck Rental Service Department by acting as the primary point of contact between customers and the service department. This position is responsible fo...[show_more][last_updated.last_updated_variable_days]
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SERVICE WRITER / 6A-2 : 30P

SERVICE WRITER / 6A-2 : 30P

Custom One Truck SourceKansas City, MO, United States
[job_card.full_time]
The Service Writer plays a crucial role in our Truck Rental Service Department by acting as the primary point of contact between customers and the service department. This position is responsible fo...[show_more][last_updated.last_updated_variable_hours]
Sr. Content Writer Job at Advantage Tech in Kansas City

Sr. Content Writer Job at Advantage Tech in Kansas City

Advantage TechKansas City, MO, United States
[job_card.full_time]
Partner with product, design, and marketing teams to refresh in‑app content for key features including P2P payments, referrals, cash back, and budgeting. Lead a full review and rewrite of app conten...[show_more][last_updated.last_updated_30]
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Proposal Writer

Proposal Writer

VirtualVocationsIndependence, Missouri, United States
[job_card.full_time]
A company is looking for a Proposal Writer II to prepare high-quality proposals and bids.Key Responsibilities Prepare RFPs, customized proposals, and presentations with limited supervision Resea...[show_more][last_updated.last_updated_30]
Ticket Writer

Ticket Writer

FanaticsKansas City, MO, United States
[job_card.full_time]
Fanatics is building a leading global digital sports platform.We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offeri...[show_more][last_updated.last_updated_variable_days]
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Principal Medical Writer - Publications

Principal Medical Writer - Publications

Syneos Health / inVentiv Health Commercial LLCKansas City, MO, United States
[job_card.full_time]
Principal Medical Writer - Publications.Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medic...[show_more][last_updated.last_updated_variable_days]
Sr Specifications Writer

Sr Specifications Writer

HOKKansas City, MO, US
[job_card.full_time]
HOK is a collective of future-forward thinkers and designers who are driven to face the critical challenges of our time.We are dedicated to improving people's lives, serving our clients and healing...[show_more][last_updated.last_updated_30]
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Full-time Nabisco Merchandiser / Order Writer

Full-time Nabisco Merchandiser / Order Writer

Mondelez InternationalIndependence, MO, United States
[job_card.full_time]
Join our Mission to Lead the Future of Snacking AT Mondelez International.Full Time Nabisco Merchandiser / Order Writer.Join our team of Full Time Nabisco Merchandiser / Order Writers and fulfill the m...[show_more][last_updated.last_updated_variable_days]
Business Analyst / Technical Writer

Business Analyst / Technical Writer

Horizontal TalentKansas City, Missouri, US
[job_card.full_time]
Looking for a Business Analyst ( Technical Writer).This candidate should be Senior, Advanced or on an Expert / Lead level. They will be doing a lot of technical writing.There will be a lot of document...[show_more][last_updated.last_updated_30]
Remote Generalist Writer - AI Trainer ($35-$45 per hour)

Remote Generalist Writer - AI Trainer ($35-$45 per hour)

MercorIndependence, Missouri, US
[filters.remote]
[job_card.full_time]
Role Overview • •Mercor is collaborating with a leading AI lab on a large-scale supervised fine-tuning (SFT) initiative designed to improve how advanced language models handle real-world questions.We...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Proposal Writer | Construction

Proposal Writer | Construction

Michael PageKansas City, MO, United States
[job_card.full_time]
Proposal Writer for a Kansas City General Contractor.Our client is a well-established, mid-sized general contractor with decades of success in the construction space. They work on majority federal, ...[show_more][last_updated.last_updated_variable_days]
Architectural Specifications Writer

Architectural Specifications Writer

ACI Boland ArchitectsKansas City, MO, US
[job_card.full_time]
Are you a detail-oriented individual with a passion for architecture and construction? Do you have a knack for turning technical information into clear and concise written documents? We are seeking...[show_more][last_updated.last_updated_30]
Full-time Nabisco Merchandiser / Order Writer

Full-time Nabisco Merchandiser / Order Writer

Mondelēz InternationalIndependence, Missouri, United States
[filters.remote]
[job_card.full_time]
Join our Mission to Lead the Future of Snacking AT Mondelēz International.Full Time Nabisco Merchandiser / Order Writer.Join our team of Full Time Nabisco Merchandiser / Order Writers and fulfill the m...[show_more][last_updated.last_updated_variable_days]
Service Writer Representative

Service Writer Representative

Masters TransportationKansas City, MO, United States
[job_card.full_time]
Great culture, pay, benefits, and investment in your training and development.With Master's Transportation, you can be part of a fast-growing, innovative company. Our new company headquarters locate...[show_more][last_updated.last_updated_30]
  • [promoted]
Auto Care Center Service Writer

Auto Care Center Service Writer

WalmartIndependence, MO, US
[job_card.full_time] +1
Hourly Wage : $15 - $28 per / hour The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance...[show_more][last_updated.last_updated_variable_days]
Service Writer / Customer Support Representative

Service Writer / Customer Support Representative

Clarke Power Services, Inc.Kansas City, MO, United States
[job_card.full_time]
Parts & Service Customer Support Representative Join to apply for the.Parts & Service Customer Support Representative.Do you have experience working with diesel engines, parts and service? Do you h...[show_more][last_updated.last_updated_30]
  • [promoted]
SERVICE WRITER / 6A-2 : 30P

SERVICE WRITER / 6A-2 : 30P

Missouri StaffingKansas City, MO, US
[job_card.full_time]
The Service Writer plays a crucial role in our Truck Rental Service Department by acting as the primary point of contact between customers and the service department. This position is responsible fo...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Senior Creative Writer for Brass Monkey

Senior Creative Writer for Brass Monkey

Chronicle BooksKansas City, MO, United States
[job_card.full_time]
Brass Monkey, part of the Galison / Mudpuppy family, is looking for a Senior Creative Writer to join our team-specifically, a funny one. Not because we want you to entertain us, but because everything...[show_more][last_updated.last_updated_variable_days]
Service Writer Representative

Service Writer Representative

Master's TransportationKansas City, Missouri, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [filters_job_card.quick_apply]
[job_card.job_description]

Why Work Here?

Great culture, pay, benefits, and investment in your training and development.

With Master's Transportation, you can be part of a fast-growing, innovative company. Our new company headquarters located on 40 acres in Kansas City, MO, features a state-of-the-art, climate-controlled facility. The Master's leadership team values our people and supports their growth and positive employee experience. For people looking to contribute, build on their skills, and work together for shared success, it's an exciting time to join the company!

Benefits :

  • Generous Paid Leave and 12 Paid Holidays.
  • Competitive health insurance, dental, vision, company-paid life insurance, and short / long- term disability benefits.
  • 401(k) with company match.
  • Flexible Spending and Health Savings Accounts.
  • Discounts for travel, entertainment and more.
  • Investment in Employee Development

Job Title : Service Writer Representative

Classification : Exempt

Reports To : Service Manager

Position Type :  Full Time

Work Schedule : Monday - Friday 8am-5pm

Work Location : Headquarters, Kansas City, MO

Job Summary :

The Service Writer Representative plays a vital role in ensuring excellent customer service and satisfaction. The Service Writer is responsible for effectively communicating with customers to identify their automotive problems and needs, scheduling service tasks with technicians to ensure timely completion of work and providing clear explanations of services performed and associated charges.

Essential Functions :

  • Engages with customers to accurately assess and document their concerns regarding their buses and service needs.
  • Explains service options and timelines to customers and is the liaison between the customer and technician to ensure clear communication of issues and solutions.
  • Provides accurate estimates for services, repairs, and parts.
  • Provides recommendations for additional services based on vehicle inspection results.
  • Creates and manages work orders for service requests.
  • Ensures all necessary paperwork is completed for warranty and service contracts.
  • Coordinates with technicians to prioritize and schedule service work efficiently.
  • Schedules appointments and manages the service calendar to optimize workflow.
  • Writes detailed Repair Orders (ROs) that capture customer concerns and conveys them to the technician(s)
  • Keeps customers informed about the progress of their service, including any delays or updates during the service cycle.
  • Processes payments and maintains accurate records of customer interactions, service orders, and payments.
  • Ensures customer satisfaction and handles customer complaints or concerns with professionalism and empathy.
  • Follows up with customers after service to ensure satisfaction and encourage repeat business.

    • Competencies :

  • Customer service skills
  • Computer skills
  • Organizational skills
  • Quality : detail-oriented
  • Teamwork

    • Supervisory Responsibilities : None

    Work Environment :   This role operates inside an automotive service center.

    Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job :

  • The employee is regularly required to stand or walk; use hands to finger, handle or feel objects; and reach with hands and arms.
  • The employee regularly is required to walk.
  • The employee is occasionally required to stoop, kneel, or crouch.
  • The employee is regularly required to stand for extended periods of time.
  • The employee must occasionally lift and / or move up to fifty (50) pounds.
  • Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.
  • Ability to bend, stoop, and squat.
  • Able to read and follow written and verbal instructions.

    • Required Education / Experience / Certifications :

  • High School Diploma or equivalent experience.
  • 1+ year(s) of experience as a Service Writer / Advisor or related role in the automotive industry.
  • Technical understanding of automotive systems and automotive service / repair.
  • Strong written and verbal communication skills.
  • Excellent customer service skills and ability to resolve conflict.
  • Professional demeanor with a cooperative attitude, capable of maintaining positive working relationships and handling sensitive situations with diplomacy.
  • Highly organized and detail-oriented with a proven track record of managing tasks accurately and responsibly.
  • Strong problem-solving and organizational skills with the ability to prioritize tasks and meet deadlines.

    • Preferred Education / Experience / Certifications :

  • Experience in the bus industry is a significant advantage.
  • Background in automotive technology and repair.
  • Bachelor’s degree in business, sales, or a related field is a plus.
  • Bilingual : English / Spanish.

    • Travel Requirements : None

    Other Duties :

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

    AAP / EEO Statement

    Master’s Transportation is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. Master's Transportation is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.