Senior network engineer • temecula ca
We are seeking a motivated, customer-focused.Senior Contact Center Engineer.In this role, you will support operations, maintenance, and assist with the implementation of the Five9 cloud-based conta...Show more
As a Senior Java Engineer, you will work remotely on an hourly paid basis to review AI-generated Java code, architectural solutions, and technical explanations, as well as generate high-quality ref...Show more
As a Senior C Engineer, you will work remotely on an hourly paid basis to review AI-generated C code, low-level systems designs, and technical explanations, as well as generate high-quality referen...Show more
As a Senior SQL Engineer, you will work remotely on an hourly paid basis to review AI-generated SQL queries, database designs, and data-processing logic, as well as generate high-quality reference ...Show more
As a Senior SQL Engineer, you will work remotely on an hourly paid basis to review AI-generated SQL queries, database designs, and data-processing logic, as well as generate high-quality reference ...Show more
As a Senior C Engineer, you will work remotely on an hourly paid basis to review AI-generated C code, low-level systems designs, and technical explanations, as well as generate high-quality referen...Show more
As a Senior Python Engineer, you will work remotely on an hourly paid basis to review AI-generated Python solutions and technical explanations, as well as generate high-quality reference content th...Show more
Location: Boston, MA or New Haven, CT.This position will serve the role of Development Engineer within the Alexion Device Development organization.The candidate will act as the technical SME/projec...Show more
This position works out of our Temecula, CA location in the AVD Vascular division.Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular dise...Show more
As a Senior Python Engineer, you will work remotely on an hourly paid basis to review AI-generated Python solutions and technical explanations, as well as generate high-quality reference content th...Show more
As a Senior Python Engineer, you will work remotely on an hourly paid basis to review AI-generated Python solutions and technical explanations, as well as generate high-quality reference content th...Show more
Location: Boston, MA or New Haven, CT.This position will serve the role of Development Engineer within the Alexion Device Development organization.The candidate will act as the technical SME/projec...Show more
As a Senior SQL Engineer, you will work remotely on an hourly paid basis to review AI-generated SQL queries, database designs, and data-processing logic, as well as generate high-quality reference ...Show more
As a Senior Java Engineer, you will work remotely on an hourly paid basis to review AI-generated Java code, architectural solutions, and technical explanations, as well as generate high-quality ref...Show more
As a Senior C++ Engineer, you will work remotely on an hourly paid basis to review AI-generated C++ code, systems designs, and technical explanations, as well as generate high-quality reference imp...Show more
As a Senior C++ Engineer, you will work remotely on an hourly paid basis to review AI-generated C++ code, systems designs, and technical explanations, as well as generate high-quality reference imp...Show more
As a Senior C++ Engineer, you will work remotely on an hourly paid basis to review AI-generated C++ code, systems designs, and technical explanations, as well as generate high-quality reference imp...Show more
As a Senior C Engineer, you will work remotely on an hourly paid basis to review AI-generated C code, low-level systems designs, and technical explanations, as well as generate high-quality referen...Show more
About Mercor’s talent network** Join our Frontend Engineer Expert Network to connect with leading AI labs and companies seeking your expertise.This is an open application for future contract opport...Show more
The average salary range is between $ 107,471 and $ 165,393 year , with the average salary hovering around $ 125,000 year .
The Opportunity
We are seeking a motivated, customer-focused Senior Contact Center Engineer to join our growing Contact Center Services team. In this role, you will support operations, maintenance, and assist with the implementation of the Five9 cloud-based contact center platform. You’ll collaborate with team members, business partners, and Five9 to ensure seamless communication experiences across the organization.
What You’ll Work On
Provide technical support for cloud contact center systems, including troubleshooting, patching, and performance monitoring.
Participate in on-call rotation for critical support.
Assist in configuring and deploying Five9 cloud-based contact center solutions.
Support integration of contact center systems with enterprise tools such as CRMs, IVR, and reporting platforms.
Contribute to technical documentation, including system configurations and workflows.
Assist in developing training materials and delivering basic training sessions to internal teams.
Stay current with emerging trends and best practices in cloud computing and contact center technologies.
Required Qualifications
Bachelor’s degree in Computer Science, Information Technology, or related field.
Basic understanding of cloud platforms and networking concepts.
Familiarity with VoIP and telecommunication technologies.
Hands-on experience with cloud contact center platforms (Five9 preferred) and integrations with business tools (WFM, IVR, APIs).
Experience with SIP trunking and routing.
Strong analytical and troubleshooting skills with attention to detail.
Effective verbal and written communication skills.
Ability to work collaboratively in a team environment and adapt to fast-paced changes.
Preferred Qualifications
7+ years of experience in cloud computing, CCaaS, contact centers, or telecommunication systems.
Familiarity with scripting languages (e.g., Python, Bash).
Basic experience with APIs and web services.
