Server • aurora il
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States.Rexel USA operates its electrical distribut... Show more
Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States.Rexel USA operates its electrical distribut... Show more
The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Hours: Monday-Friday, 8:00am - 4:30pm.Local travel to other corporate locations wil... Show more
HelloFresh is searching for an action-oriented servant leader for our warehouse management system (WMS) Product Design and Software Engineering functions.This leader owns the full software delivery... Show more
Location: USA - Aurora, 2725 Bilter Road.Job Posting Title: Data Center Builds Team Lead.Responsible for providing and maintaining effective material orders, customer service, and inventory managem... Show more
Vector Marketing is looking to fill part-time sales positions right away.Request an interview today and start work within the week.What are the position details? Our reps sell Cutco products ... Show more
Put your Insurance Experience to work – FROM HOME!.Our unique platform provides you with.WHAT YOU’LL LOVE ABOUT WAHVE.We created a welcoming place to work with friendly and professional... Show more
Join a dynamic software engineering team at Resideo that designs, develops, and integrates highly complex IoT software powering connected comfort, water, video, and security solutions.In this role ... Show more
Nestled among the premier dining outlets connected to Hotel Arista, Che Figata delivers an unforgettable Italian dining experience with an open kitchen, food bar, brick oven, fresh-made pastas, liv... Show more
Participate in requirements analysis.Collaborate with internal teams to produce software design and architecture.Write clean, scalable code using.Test and deploy applications and systems.Revise, up... Show more
Employee’s level and pay will be dependent on their level of experience, knowledge, and capabilities.The Warehouse Associate is responsible for efficiently and accurately filling customer orders, r... Show more
Do you have experience working as a server? All Team is looking for the right candidate to hire immediately! APPLY TODAY and start working ASAP! .Stable hours (choose full-time or part-time).F... Show more
Looking for a way to apply that boundless enthusiasm you wake up with every morning? We can help.At SONIC, you get great pay, flexible hours and a cool uniform—while doing the job you love.As a SON... Show more
HelloFresh is searching for an action-oriented servant leader for our warehouse management system (WMS) Product Design and Software Engineering functions.This leader owns the full software delivery... Show more
It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business.The Kane County Cougars are looking for friend... Show more
PTMA Financial Solutions, provides treasury management, liquidity management, and other financial products and services to the public sector.In addition to more than 12,000 local governments, schoo... Show more
WEBIT Services is building a Candidate Pipeline for the Tier 3 Service Desk Engineer Position.Please apply to be considered when the position opens.As a Tier 3 Service Desk Engineer, you will serve... Show more
Flexible and health spending accounts (FSA/HSA).Short term & long term disability coverage (STD/LTD).Employee stock ownership (ESOP).Holiday pay for company designated holidays.At KeHE, we're obses... Show more
Leadership And Management Position.The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:.Directly supervises the activities of 2 or mo... Show more
The average salary range is between $ 21,411 and $ 47,840 year , with the average salary hovering around $ 27,788 year .
The average salary range is between $ 25,350 and $ 52,001 year , with the average salary hovering around $ 30,186 year .
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
