Service engineer • berkeley ca
Service Operations Coordinator.Reporting to the Director of Service, the Service Operations Coordinator serves as a primary point of contact between customers, service technicians, manufacturing, l... Show more
Our opening and your responsibilities.Mettler Toledo Rainin is currently looking for Field Service Technicians in multiple areas across the country to work at our customer sites.As our Service Tech... Show more
Field Technician – Solar & Battery Systems.Join GT Power Construction Inc.This is an exciting opportunity to work hands-on in the field, contributing to innovative solar and battery storage pro... Show more
We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician background and ASE certified.The day-to-day duties include performing wor... Show more
Join Our Team and Advance Your Career with Big O Tires for 2026.We are currently offering immediate positions for experienced mechanics and Service Technicians.Our company delivers comprehensive au... Show more
This includes flexing into various customer service roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and r... Show more
Rooter Plumbing is an independently and locally owned family business, proudly led by Spencer and Erika Ferguson.As a third-generation plumbing company, we specialize in full-service plumbing repai... Show more
Required Skill: Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e... Show more
Founded in 1940 and headquartered in San Francisco, Degenkolb Engineers has more than eight decades of commitment to innovation, client service, and life-long learning.We deliver customized structu... Show more
The expanded ArtHaus Properties operating company is a wholly owned subsidiary of Arthaus Partners, purpose-built to manage and scale our vertically integrated residential platform.This role offers... Show more
Alameda, California 2610 Fifth Street, 94501.Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants.We a... Show more
Service Assistant Job Summary:.A friendly face in the dining room.Maintains sanitation and cleanliness of the dining room, restrooms and restaurant exterior.Serves the needs of the guest in the res... Show more
Customer Service Job Duties: Processing orders, forms, applications, and requests.Keeping recor... Show more
Midas Automotive Service Manager.At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained throu... Show more
Field Service Engineer - Medical Imaging (Northwest).Field Service Engineer - Medical Imaging (Northwest).You will be responsible for customer relationship management through the effective use of t... Show more
Join us as a Service Team Associate.We’re looking for friendly team players to create a warm environment for our guests and provide great service for our guests.Thrive in a safe and supportive work... Show more
Why You’ll Love this Guest Experience Associate Job! .Deliver First-Class Service in a Luxury Hospitality Environment.If you thrive in high-end, fast-paced environments and have a passion for.Go... Show more
WHAT IS TAXPAYER SERVICES (TS)?.A description of the business units can be found at:.Position(s) are to be filled in following area(s): TS - Operation Supports, Capital Management & Oversight. Show more
As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, a... Show more
Benefit Cosmetics, and we're all about making beauty radically feel good.Since 1976, we've been dreaming up unexpected answers to unmet beauty needs by producing iconic products like Benetint, The ... Show more
The average salary range is between $ 80,126 and $ 152,450 year , with the average salary hovering around $ 105,569 year .
The average salary range is between $ 62,494 and $ 137,119 year , with the average salary hovering around $ 79,826 year .
Reporting to the Director of Service, the Service Operations Coordinator serves as a primary point of contact between customers, service technicians, manufacturing, logistics, and other internal teams to ensure the efficient repair, maintenance, and support of Meyer Sound products worldwide. This role coordinates the complete service lifecycle, including customer communications, return authorizations, repair administration, warranty evaluation, service order management, parts coordination, and repair status updates. This is a full time, non-exempt position earning between $31.50 - $41.80 per hour.
Customer Support & Service Coordination
Serve as a primary customer contact for service-related inquiries via phone, email, and web-based support systems.
Provide first-level troubleshooting assistance and direct customers to appropriate technical resources.
Communicate repair status, lead times, quotations, warranty determinations, and shipping information.
Deliver a high level of customer service while maintaining positive customer relationships.
Repair Administration
Create and manage Return Authorization (RA) requests.
Coordinate incoming product repairs, warranty evaluations, failure analysis requests, and exchanges.
Review incoming equipment documentation and ensure accurate service records.
Open, maintain, and close service work orders in company business systems.
Verify warranty eligibility and process warranty claims in accordance with company policy.
Operational Coordination
Track repairs through all stages of the service process.
Coordinate activities between Service, Production, Engineering, Quality, Logistics, Purchasing, and Finance.
Assist with prioritization of customer repairs based on business requirements and customer needs.
Monitor service metrics and help identify opportunities for process improvements.
Help maintain accurate service documentation and customer records.
Inventory & Logistics Support
Coordinate service parts requests and inventory transactions.
Support material movement associated with repairs and service activities.
Work with shipping and logistics personnel to ensure proper packaging and shipment of repaired products.
Assist with inventory control activities related to service operations.
Continuous Improvement
Identify opportunities to improve customer experience and internal efficiency.
Support implementation of new service processes, systems, and documentation.
Contribute to cross-functional projects that improve service delivery and operational effectiveness.
Qualifications
3+ years of experience in customer service, service operations, repair administration, manufacturing support, or a related field.
Strong verbal and written communication skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Excellent organizational skills and attention to detail.
Proficiency with Microsoft Office applications and business software systems.
Experience working directly with customers and resolving issues professionally.
Ability to understand technical concepts and communicate them effectively.
Ability to lift and move equipment weighing up to 40 pounds as needed.
Preferred
Experience in professional audio, electronics, manufacturing, or related technical industries.
Familiarity with CRM, ERP, or service management systems.
Understanding of audio signal flow and professional sound reinforcement systems.
Experience with warranty administration, repair processes, or technical support functions.
Knowledge of inventory control and logistics processes.
