TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering, and systems integration.The Software Developer-SC...[show_more][last_updated.last_updated_variable_days]
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Foxconn Industrial Internet - FIIHOUSTON, US
[job_card.full_time]
[filters_job_card.quick_apply]
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NRGHouston, TX, US
[job_card.full_time]
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Baylor College of MedicineHouston, TX, US
[job_card.full_time]
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[promoted]
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Together We TalentHouston, TX, United States
[job_card.full_time]
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[job_card.full_time]
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[job_card.full_time]
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MaximusHouston, US
[job_card.full_time]
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The University of Texas Health Science Center at Houston (UTHealth)Houston, Texas
[job_card.full_time]
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TSM Strategic HubHouston, Texas, United States
[job_card.full_time]
[filters_job_card.quick_apply]
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CACI InternationalHouston, TX, United States
[job_card.permanent]
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SynergisticITHouston, TX, United States
[job_card.full_time]
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Carter Support Serviceshouston, TX, US
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Aspen TechnologyHouston
[job_card.full_time]
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WECTEC Staffing Services LLCHouston, TX, US
[job_card.full_time]
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[promoted]
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TradeJobsWorkForce77262 Houston, TX, US
[job_card.full_time]
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Intersect PowerHouston, TX, United States
[job_card.full_time]
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TekWissen provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering, and systems integration.
Job Description
The Software Developer-SCSM, under general supervision, participates in the analysis, design, testing, implementation and support of Microsoft System Center Service Manager 2012 R2.
Responsibilities
Functions as a liaison to multiple business units. Serves as point of contact for issue reporting, tracking, resolution and validation.
Aid in leading the analysis, design, testing, implementation, and support activities for Service Manager solutions
Use Service Manager experience/knowledge to offer up best practices/solutions to identified business needs/issues
Prepare Mockups/Prototypes based on Requirements/Recommendations use knowledge of Service Manager features/tools to offer up solutions to the identified requirements
Troubleshoot any application side issues; document findings/solutions/fix, work with technical administrators to implement solution/fix
Work with business units to develop and/or maintain their reporting needs
Provide training for key stakeholders on current and future functionality
Champions development guidelines and standards
Develops and executes unit test plans and assists in the development and execution of system test plans
Strong understanding of Software Development Lifecycle (SDLC)
Qualifications
6+ years of Administration/Analyst experience with at least 2 years focused in Service Manager related processes
Strong analytical and complex problem solving skills
Working with all levels within an organization including senior executives, directors, managers, corporate and technical staff
Strong customer service skills and focus
Strong written and verbal communication skills
Strong organization and interpersonal skills
Enjoys working as a member of a team, fosters a team environment, is an active and positive participant in forming a team oriented culture
Able to work independently balancing shifting workloads and priorities
Demonstrates an aptitude for continuous learning and personal development (intellectually curious)
Time management, prioritization and organization with the ability to prioritize activities and lead multiple tasks at once
Experience implementing enterprise-wide solutions
Proven ability to train and communicate SCSM features and functions to non-technical audiences
Demonstrable experience administering SCSM
Additional Information
All your information will be kept confidential according to EEO guidelines.