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Software developer Jobs in Norfolk, VA

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Software developer • norfolk va

Last updated: 1 day ago

Customer Success Specialist

Yellow Dog SoftwareNorfolk, VA, United States
Full-time

The Customer Success Specialist serves as the proactive advocate for existing customers, helping ensure clients realize ongoing value from the software.Reporting to the Director of Sales, this role... Show more

Remote Software Developer $60 - $120/hourpay

Micro1Greenbriar, Virginia, US
$60.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Full Stack Developer

Ironclad Defense WorksNorfolk, VA, US
$96,000.00 yearly
Full-time
Quick Apply

Full Stack Developer Location:.Norfolk, VA (On-site at NATO HQ SACT) Employment Type: Full-time, contractor support Security Clearance: Active/eligible for NATO or National SECRET (or higher) Openi... Show more

CANES SME Curriculum Developer (Job 1385)

DLH CorporationNorfolk, VA, United States
Full-time

CANES SME Curriculum Developer.DLH delivers improved health and national security readiness solutions for federal programs through science research and development, systems engineering and integrat... Show more

Assistant Regional Manager

Red CoatsNorfolk, VA, United States
Full-time

The Assistant Regional Manager will assist the Regional Manager with operations for Red Coats in Norfolk, Virginia, within the assigned Region.The successful candidate oversee NL Nusbaum, Norfolk p... Show more

Software Developer, Basic

WR SystemsNorfolk, VA, US
$80,000.00 yearly
Full-time

Clearance Requirement: Active Secret clearance required to start Travel Requirements: No Location: Norfolk, VA SUMMARY: WR has an opportunity for a Software Developer to develop Command and Control... Show more

 • Promoted

Remote Software Developer $60 - $120/hourpay

Micro1Portsmouth, Virginia, US
$60.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Mostly Remote | Secret-Cleared Java Developer

ConcerasNorfolk, Virginia, United States, US
Remote
Full-time
Quick Apply

Java Developer Location: 1-Day per month onsite (Norfolk Naval Shipyard, VA) Certifications : CompTIA Security+ CE (Required) Clearance Required : Active Secret Clearance (Required) Position Overvi... Show more

Technical Instructor/Course Developer - Norfolk, VA

Predicate Logic Inc.Norfolk, VA, USA
$60,000.00 yearly
Full-time
Quick Apply

Predicate Logic is looking for a motivated.Technical Instructor/Course Developer.Naval Information Warfare Center Atlantic (NIWC-A).Founded in 1992, Predicate Logic is a woman-owned, employee-owned... Show more

Software Engineer III - Python Developer

ENGINEERING SERVICES NETWORK, Inc.Chesapeake, VA, USA
$110,000.00 yearly
Full-time
Quick Apply

Founded in 1995, ESN is a Small Disadvantaged Business (SDB), Service-Disabled Veteran-Owned Small Business (SDVOSB) and Veteran Owned Small Business (VOSB).ESN delivers trusted solutions that supp... Show more

Maintenance Installation Business Developer

BrightView LandscapesChesapeake, VA, US
Full-time

The Best Teams are Created and Maintained Here.The Landscape Maintenance Installation Business Developer is responsible for driving new business growth by identifying, pursuing, and securing contra... Show more

Senior M&S Systems Developer (SME)

SimIS Inc.Norfolk, VA, US
Full-time
Quick Apply

Veteran Owned Small Business (VOSB) that models future environments, requirements, and capabilities, and then secures the enterprise from internal and external threats compliant with Federal, State... Show more

Remote Software Developer $60 - $120/hourpay

Micro1Norfolk, Virginia, US
$60.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Remote Software Developer $60 - $120/hourpay

Micro1Meadowbrook, Virginia, US
$60.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

 • Promoted

Journeyman Web Developer Job ID: 402

CEdge IncNorfolk, VA, us
Full-time
Quick Apply

CEdge has an opportunity for a.If you are ready to work alongside World Renowned Technology experts, and carry the skills below, this is the opportunity that will inevitably take your career to unb... Show more

Software Development Project Manager

Ignite Digital ServicesChesapeake, VA, United States
$125,000.00 yearly
Full-time

Software Development Project Manager.Ignite Digital enables national security agencies to accelerate decisions, elevate operational outcomes and achieve the outsized performance only an inside part... Show more

Energy Services Senior Project Developer

Trane TechnologiesChesapeake, VA, United States
$75,700.00 yearly
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

Registered Nurse Vaccination Support

Software Galaxy Systems, LLCNorfolk, Virginia, United States
Full-time
Quick Apply

Job Title: Registered Nurse Vaccination Support.Location: Multiple Location in (VI,NC, CA).Duration: 2+ Months Contractual job.To further discuss this opportunity, Please share your updated resume.... Show more

Software Configuration Specialist

LinTech GlobalChesapeake, VA, USA
$100,000.00 yearly
Full-time
Quick Apply

Dexian Government Solutions is recruiting for a Software Configuration Specialist to support our proposal effort for the.USCG FSC BOS in Chesapeake, VA.The Software Configuration Specialist is resp... Show more

Maintenance Installation Business Developer

BrightViewChesapeake, VA, United States
Full-time

Maintenance Installation Business Developer.The Best Teams are Created and Maintained Here.The Landscape Maintenance Installation Business Developer is responsible for driving new business growth b... Show more

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Customer Success Specialist

Customer Success Specialist

Yellow Dog SoftwareNorfolk, VA, United States
12 days ago
Job type
  • Full-time
Job description

Customer Success Specialist

The Customer Success Specialist serves as the proactive advocate for existing customers, helping ensure clients realize ongoing value from the software. Reporting to the Director of Sales, this role monitors customer health, identifies early signs of churn risk, conducts proactive outreach, provides workflow guidance and product adoption coaching, and coordinates with Support, Product, Implementation, and Sales to resolve issues before they become cancellations.

Primary Responsibilities

  • Monitor customer health dashboards, product usage, and engagement metrics to identify at-risk accounts.
  • Conduct annual customer health check-ins and business reviews.
  • Proactively contact customers whose product usage has declined or whose health scores indicate churn risk.
  • Diagnose adoption challenges by understanding customer workflows and current system usage.
  • Provide basic product coaching and best-practice recommendations to improve adoption.
  • Coordinate with Support, Product, and Implementation when technical expertise or configuration changes are required.
  • Own follow-up through resolution and ensure customers receive timely communication.
  • Document customer feedback, feature requests, and recurring pain points.
  • Identify expansion opportunities and transition qualified opportunities to the assigned Account Manager or Sales Executive.
  • Maintain accurate CRM records, customer health notes, and follow-up activities.
  • Partner with Marketing on customer surveys, lifecycle outreach, and retention campaigns.

Qualifications

  • 2+ years in Customer Success, Technical Support, Software Training, Account Management, or SaaS implementation.
  • Strong customer communication and problem-solving skills.
  • Ability to understand business workflows and software usage patterns.
  • Experience with CRM systems and customer success tools preferred.
  • Ability to coordinate across multiple internal departments.
  • Comfort interpreting usage reports and customer health metrics.

Key Performance Indicators

  • Customer retention/churn rate
  • Customer health score improvements
  • Completion rate of proactive customer reviews
  • Product adoption and usage improvements
  • Time to customer follow-up
  • Customer satisfaction (CSAT) and qualitative feedback
  • Expansion opportunities referred to Sales

Success is measured by reducing preventable churn through proactive engagement, improving customer adoption of the platform, coordinating cross-functional solutions, and ensuring customers consistently receive value from their investment.