Software qa engineer h1.location_city

Software QA Engineer ShipperHQ is looking for a Software QA Engineer who’s passionate about quality, precision, and continuous improvement.

If you’re excited to dig into complex systems, identify issues before users do, and help deliver a reliable, high-performing product to thousands of e-commerce businesses, we’d love to hear from you.

About Us:

• ShipperHQ is headquartered in Austin, TX, and is transforming the way e-commerce businesses manage shipping.
• Since 2009, we’ve provided innovative shipping software that helps both SMBs and enterprise customers optimize their operations and achieve better results.
• Our team members span the globe, and we’re united by a culture of collaboration, curiosity, and impact.
• We’re looking for ambitious, self-motivated individuals with a positive attitude who thrive in a fast-paced, team-oriented environment and are excited to help shape the future of e-commerce shipping.

What You’ll Do:

• As a Software QA Engineer, you’ll be at the center of ensuring that every product release meets our high standards for quality and performance.
• You’ll collaborate with developers, product managers, and automation engineers to deliver a smooth and reliable user experience.

Test and validate:

• Execute manual test cases to identify defects, verify functionality, and confirm that products meet business requirements.

Collaborate cross-functionally:

• Partner with Product and Development to understand requirements, clarify expected outcomes, and ensure test coverage aligns with user needs.

Document and track issues:

• Clearly record test results, defects, and steps to reproduce, ensuring efficient communication and follow-up with the dev team.

Hybrid Framework Development:

• Bridge the gap between legacy automation and AI agents that can dynamically generate and execute their own test cases. Promote self-service automation: Champion an automation-first approach using Claude code and other GenAI-enabled tools. Support CI/CD efforts: Use GitLab to deploy, test, and validate builds in our cloud environments.

Drive quality:

• Drive engineering excellence through best practices in performance and cross platform consistency.

Navigate ambiguity:

• Work independently and make sound decisions quickly in a fast-moving environment.

What We’re Looking For:

• Hands-on experience executing and analyzing test automation frameworks Ability to write moderately complex SQL queries (MySQL or similar) Familiarity with container frameworks (Docker) and Unix/Linux shell Experience using Git or other version control systems Working knowledge of CI/CD platforms such as GitLab or Bitbucket Practical experience with Claude code or other similar GenAI-enabled automation solutions such as ChatGPT, Gemini and Microsoft Copilot.
• Systemic thinker with end-to-end mindset and experience navigating cross functional teams and complex business systems.
• Analytical and detail-oriented with a natural curiosity to uncover issues before they reach users Strong project leadership with the ability to manage multiple simultaneous projects.
• Proactive problem solver who thrives in dynamic, evolving environments Thrive in fast-paced, ambiguous environments and can balance speed with quality.

If you meet most but not all qualifications, we encourage you to apply.

• We value potential and learning agility.
• Why ShipperHQ?
• This is a highly fast-paced environment where no two days will look alike.
• For the right candidate, with the right attitude, there are fantastic opportunities for career progression.
• We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping.
• You will learn more at ShipperHQ in a year than you would in 3 years at other companies, thanks to our collaborative learning culture that fosters continuous growth and innovation.

Benefits and Perks:

• Collaborate with a motivated team, directly tying your results to organizational success 22 days of PTO plus public holidays 401k Match Medical, Dental, and Vision Insurance Maternity and Paternity Leave This is a hybrid, full-time position working out of our Austin, TX office in the Arboretum Area Compensation is based on experience At ShipperHQ, we’re proud to be a team that’s as diverse as the merchants we serve.
• As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart.
• With honesty, responsiveness, and innovation at the center of all we do, we remain committed to hiring the right people for the job, regardless of race, background, religion, or eccentricity.
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