Software trainer Jobs in USA

Jr Software Trainer

CGI is in the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Member, you have the opportunity to be a shareholder at CGI and join a family of 75,000 members strong. CGI Federal is seeking a Jr. Software Trainer to join our dynamic team to provide software training and support for a wide range of employees at a federal agency in Alexandria, VA. The successful candidate will be responsible for varying aspects of instructional curriculum development in a fast paced and innovative environment. Trainers are expected to provide classroom and remote training as well as phone, chat room or desk side assistance for federal staff. In addition, Trainers may also help create computer based training modules. Experienced teachers/trainers are welcome to apply. Good communication skills, customer service skills, and teamwork skills are a must. We're a close knit team that has access to global resources. You'll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals, so if you were looking for an inclusive place where you're empowered to chart your own path, then we'd love to meet you. This position is located in our Alexandria, VA office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

• Successfully complete internal training and stay current on all new automation tools
• Teach in person and remote classes as scheduled, meeting requirements of the contract Quality Assurance Plan
• Provide on call user support on proper use of all automation tools
• Carry out scheduled duties to cover Hotline, Chat Room and other support services
• Create quality instructional materials and perform well on other supplemental projects, as requested

Required qualifications to be successful in this role:

• BA or BS degree from an accredited undergraduate program
• 2 years of teaching experience, preferably in an adult learning environment
• Customer service and customer satisfaction focus
• Windows 10, Microsoft Office, and basic computer skills and aptitude
• Good communication and presentation skills
• Must be able to work as scheduled. Standard work hours are Monday to Friday, between 8 AM and 5 PM, but occasionally classes or duties may start as early as 7 AM or finish as late as 8 PM

Desired qualifications/non essential skills required:

• Experience with developing training materials
• Experience with online learning, remote access, and collaboration tools
• Experience with technical writing/editing
• Experience with developing computer based training or e learning modules

Skills:

• Digital Learning
• Education Expertise
• Training Needs Analysis

What you can expect from us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our teamone of the largest IT and business consulting services firms in the world.