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Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

The primary role of IT Application function is to analyze, design, develops and maintain IT applications based on business requirements across all business functionalities. Key deliverables include using current programming languages and source code to develop, test, debug complex applications and provide post production support within the agreed time, quality, performance and budget constraints. Working closely with key stakeholders, DBAs and system administration to define and document technical specifications and schedule.

Let’s talk about Responsibilities

• The primary objective of Application Development specialization within IT Applications is to engage IT and business stakeholders to define, design, develop, test, deploy and support initiatives within ResMed for functional areas, including but not limited to finance, supply chain, manufacturing and sales & marketing.

• Key responsibilities include programming, maintenance, technical support, documentation and administration of applications; research and experimentation of new technologies to provide technical leadership in developing applications and analyzing business requirements as they pertain to systems; develops conversion and system implementation plans; documentation of technical designs, test plans and test results; establishing and communicating standards to manage cost and ensure continuity of applications; may work with outside vendors in developing tests to ensure feature functionality.

• Performs work in a specialized area of expertise that requires knowledge of fundamental themes, principles and concepts. Typically requires a university degree or equivalent work experience.

• Responsibilities might include:
  (1) Performing routine professional-based activities (early in career)
  (2) Contributing to and managing projects (mid-career)
  (3) Providing advice/direction in primary areas of expertise (specialist and expert)
  (4) Leveraging professional expertise and relationships to contribute to strategy and drive business results (principal)relationships to contribute to strategy and drive business results (principal)

• Builds productive internal/external working relationships.

• Occasionally leads the work of project teams and might formally train junior staff.

Let’s talk about Qualifications and Experience

• Troubleshoot and resolve WMS-related incidents, requests, and changes per SLA.

• Collaborate with end users to diagnose issues and communicate root causes.

• Monitor system alerts and triage performance or error-related issues.

• Identify recurring problems and recommend solutions.

• Document resolution steps and support P1/P2 incident coordination with stakeholders.

Required:

• 3 years of experience writing queries or stored procedures in SQL.

• Minimum 2 years of experience with HighJump Warehouse Management System (WMS) or other WMS applications

Preferred:

• Bachelor’s degree.

• Minimum of 5 years of overall experience.

• Developing professional expertise, applies company policies and procedures to resolve a variety of issues.

We are shaping the future at ResMed, and we recognize the need to build on and broaden our existing skills and continue to attract and retain the world’s best talent. We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits. This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance. Employees accrue three weeks Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.

Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.

At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current base range for this position:$88,000.00 -$132,000.00 USD Annual

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.