Supervisor • usa
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Company Overview
Join our team at Chick-fil-A, where we are committed to providing exceptional service and delicious food in a warm and welcoming environment. We believe in putting people first and creating a positive impact in our community. As we continue to grow, we are looking for dedicated and experienced Supervisor to lead our team and contribute to the success of our Chick-fil-A restaurants’: Chick-fil-A Pharr and Chick-fil-A La Plaza
Role Summary
Work within the leadership teams in pursuit of excellence in Back of House, Front of House, & Drive Thru Operations. Specifically, this role is an ambassador, leader and critical component in ensuring that the restaurant is successful in the following areas:
· Restaurant Operations
· Leadership and People Development
· Vision and Service Model compliance throughout all areas of oversight
· Guest Experience
General Responsibilities:
· Support a restaurant culture of growth-minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
· Maintain vision alignment with the Operator and the leadership team.
· Ensure stewardship systems are executed throughout the restaurant.
· Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
· Oversee and execute daily operational execution of goals (Sales, Guest Experience, Food Safety). This includes daily positional work in operations and leading shifts.
· Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.
Skills:
· Strategic thinker, Goal-oriented, Tech-savvy
· Great communicator both in handling difficult situations and a diverse team.
· Mature, dependable and results-oriented
· Ability to work in a team environment
· Very detailed oriented & keenly observant
· Professional marketing or communications experience
· Maintains a number of business and professional community contacts
· Self-starter, creative and flexible
· Good business sense, achiever
· Strong project/time management skills
· Proven history of consistently performing at a high level
· Unquestionable integrity and represents Chick-fil-A well
· Passionate about building relationships with guests
· Servant spirit with strong sense of stewardship
REQUIREMENTS in order to Apply:
· Minimum 1 year experience as a leader in food service operations
· Minimum 1 year experience in management
· This person must be skilled in time management.
· This person must be self-directed and highly organized.
· Must have strong analytic and problem solving skills
· This person must master all knowledge and skills of every position in the Restaurant.
· Must have open availability
· Must be available to work 30 hours a week
· Must be available to open/close 2x a week
· Must be available to work 2x weekends a month
· Must execute and teach Chick-fil-A’s standard of “Core 4”
· Minimum age of 21 years old
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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